Fulfillment Supervisor

At our company, we move fast, adapt quickly, and turn challenges into opportunities - all while keeping quality at the heart of everything we do. We believe that work should be a positive and respectful place, and that with the right mindset, anything is achievable.

Our Vision:

Powering better health through pharmacy care driven by tech, trust and heart

Our Mission:

To deliver pharmacy care where access is effortless, care is affordable and patients come first.

Shift: 12pm -8:30pm Sunday - Thursday

Summary

Under the direct supervision of the Operations Manager for Fulfilment and Procurement, will ensure the daily operations of Pharmacy Fulfilment are completed in the most efficient manner.

Essential Duties and Responsibilities

• Assist Operations Manager with the allocation of resources and daily workflow management throughout the Pharmacy.
• Responsible for staffing, scheduling, developing, coaching, training and directing department personnel.
• Handle Pharmacy service-related complaints and concerns in accordance with company policy and promote a positive customer experience.
• Train Pharmacy staff on Robot replenishment, manual fill areas and perform Robot product assignments to ensure optimal efficiency and performance.
• Effectively communicate information to the staff and supervisors in an open and timely manner.
• Responsible for the organization and cleanliness of the Pharmacy.
• Observes employee performance and participates in writing performance reviews.
• Monitor reports and operational processes to ensure maximum efficiency.
• Ensure unusable drugs are quarantined following established guidelines.
• Respect and maintain confidentiality guidelines of HIPAA.
• Follow and aid in enforcement of all company policies and procedures.
• Attend pertinent meetings when necessary.
• Responsible for other duties as assigned.

Education and Experience

• High School Diploma or equivalent required
• Florida State Registered Pharmacy Technician, in good standing required
• PTCB Certification that is active and in good-standing or willingness to obtain PTCB Certification within 6 months of hire required
• Certified Pharmacy Technician (Colorado), in good standing required

Knowledge, Skills, and Abilities

• Two year minimum of pharmacy experience
• Work independently with little supervision and meet daily deadlines.
• Ability to communicate effectively, patiently and courteously.
• Ability to handle multiple activities.
• Attention to detail and accuracy.
• Ability to work in a standing environment.
• Focused team player, who can work in conjunction with pharmacists, other departments, customers, and management.

Work Environment / Physical Demands

This position is in a typical office environment which requires prolonged standing in front of a computer. In addition, this position requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment, including the operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients and employees. This position may be required to work long hours. The position may have to handle or have exposure to hazardous drugs or products.

EOE M/F/D/V