Real Estate Loan Origination Supervisor

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• WECU is seeking a Real Estate Loan Origination Supervisor to join our Real Estate team in Bellingham, WA. The Real Estate Loan Origination Supervisor leads and develops a commission-based real estate lending team of Loan Officers and Assistants to achieve production goals while ensuring regulatory and NMLS compliance. Oversees pipeline management and drives business growth through referral partnerships and targeted sales initiatives. This role is responsible for expanding realtor partnerships and increasing lending volume across the sales footprint, while supporting continued growth within existing and new markets served by the credit union.

RESPONSIBILITIES:

• Responsible for holding staff accountable for production levels and business development activities to meet overall department goals. Involve staff in strategic planning to correct deficiencies in production.
• Lead and facilitate weekly sales meetings along with ongoing sales training and coaching of Real Estate Loan Officers and Real Estate Loan Officer Assistants.
• Plan and implement Real Estate Education Seminars for WECU’s membership.
• Responsible for marketing and direct promotion of the Real Estate Loan Department.
• Attend field and community driven functions to show WECU presence and support.
• Drive team engagement and participation to maximize attendance and impact at community events.
• Plan, coordinate, and manage home shows, realtor events, and social media development in partnership with Marketing, PR, and Business Development teams.
• Oversee event scheduling for team participation and ensure timely follow-up, including post-event outreach related to activities attended and social media posts.
• Develop and manage realtor partnerships, adding new realtor office relationships while maintaining existing partnerships.
• Oversee bi-weekly realtor meeting agenda scheduling, provide meeting content as applicable to broker/owner on meeting days, coordinate lunch and learn education days in partnership with realtor offices and WECU’s PR and Business Development teams.
• Collaborate with Real Estate Loan Production Manager on development of real estate loan programs, products, services, systems and procedures. When necessary, serve as project manager according to WECU’s project guidelines and procedures.
• Handle member complaints/concerns in a professional and timely manner.
• Perform regular audits and ensure that compliance with underwriting and documentation standards are maintained.
• Remain current on changes within the legal, regulatory, economic, competitive, and technology environment that may affect real estate lending functions.
• Stay informed in all aspects of WECU’s business plans, operations, changes to policy and procedure, as well as WECU’s history and philosophy.
• Stay abreast of real estate secondary market guidelines and inform and educate staff on changes.
• Ensure that all real estate loan origination procedures are reviewed and updated annually, or earlier if needed.
• Monitor all vendor contracts and service agreements, hold vendors accountable for their actions, and perform detailed responsibilities as noted in our board-approved Vendor Management Program on an established schedule.
• Responsible to respond, report, and recommend changes with respect to Quality Control audits.
• Follow policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP) and Customer Due Diligence (CDD) daily to ensure compliance by you and your staff with current regulations.
• Follow policy and procedures related to OFAC to ensure compliance by you and your staff.
• Follow policy and procedures related to SARs and ensure compliance by you and your staff by monitoring and reporting suspicious activity to the Compliance Department. Notify immediate supervisor of any substantive discrepancies with respect to information obtained under the CIP, including fraudulent identification, fraudulent applications, etc.
• Complete mandatory BSA/AML annual training via online web course and ensure staff does the same.
• Perform specific and delegated duties as assigned by Manager.
• Responsible for scheduling training, time-off and other requests for staff.
• Responsible for the accuracy of all department information published on the WECU internet website, and if applicable, the functionality of department products/services presented on the WECU website.
• Provide accurate loan payoff or verification information to members, other financial institutions, and escrow companies.
• Process and order supporting documentation for all loan transactions (i.e. appraisal, verification of employment, credit report, title commitment, etc.).
• Review subordination requests and partial reconveyance requests for approval and processing.
• Responsible for property inspections of on-going construction loans for draw disbursements.

QUALIFICATIONS:

• Job requires a college degree or comparable level of language, math and reasoning skills. Two years of management experience in a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education.
• Working knowledge of real estate products, guidelines and services.
• Working knowledge of real estate loan origination platforms.
• Knowledge of state and federal lending regulations.
• Ability to exercise judgment, initiative, and tact in dealing with members, management and staff.
• Ability to represent the credit union in a positive, professional manner in person, on the telephone, and in written correspondence.

NOTE: Job descriptions are not intended and should not be construed to be exhausted lists of all responsibilities, skills, efforts, or working conditions associated with a job.

COMPENSATION:

The salary range for this position is from $70,611 to $105,917 annually. In addition to base salary, this position is eligible for a monthly production-based team incentive program. Incentive earnings are tied to funded loan volume.

ABOUT WECU:

WECU is a not-for-profit financial cooperative where members are encouraged to save and borrow responsibly at fair and competitive rates. Headquarters in Bellingham, WA, WECU has over 160,000 members and over $3 billion dollars in assets. It is WECU's mission to make a meaningful difference in the lives of our members. We strive to treat both members and staff with honesty and integrity and to be a socially responsible part of our community. WECU also endeavors to be an employer of choice. WECU is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We make employment decisions based on merit and qualifications and seek to have the best qualified person in every job. WECU policy prohibits discrimination based on race, color, religion, creed, sex, gender, sexual orientation, gender identity, marital status, age, national origin, or ancestry, physical or mental disability, veteran status, genetic characteristics or information, or any other consideration made unlawful by federal, state, or local laws. WECU participates in the federal E-Verify program to confirm the identity and employment authorization of all new hires.