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Clinical Manager - RN - Home Health
Supplemental Health Care
Denver, CO
- $2,260 to $2,487 USD / week
Must possess a valid state driver's license and automobile liability insurance · Must have an RN license in the State of employment
Added 4 mins ago
GM
Groundskeeper - Coldwater
Greystar Management Services, LLC
Austin, TX
- $17 to $19 USD / hour
Incumbents must have valid driver’s license to operate a golf cart on property
Added 5 mins ago
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Manufacturing Associate
STIIIZY
Sidney, NY
- $18.5 USD / hour
Flexible availability for day and night shifts
Added 5 mins ago
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Retail Inventory Coordinator
STIIIZY
Vernon, CA
- $23 USD / hour
…creating dead inventory. Reporting directly to the Procurement Manager, this role blends analytical planning with real-time coordination and supplier management. This role requires a strong…
Added 5 mins ago
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Retail Buyer
STIIIZY
Vernon, CA
- $60,000 to $65,000 USD / year
Reporting to the Retail Procurement & Marketing Operations Manager, the Retail Buyer will play a key role in managing purchasing activities, vendor relationships, and inventory performance…
Added 5 mins ago
SC
TopStitch - Early Career Development Program
Stitch Consulting Services, Inc.
Indianapolis, IN
- $70,000 USD / year
TopStitch is our early-career developmental program at Stitch, built to develop a new generation of AI-enabled young professionals. You'll join a select group of just 2-3 high-caliber peers…
Added 6 mins ago
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Mountain Studio Associate Manager | Boulder, CO (FT)
Stio
Boulder, CO
- $52,000 to $60,000 USD / year
The Mountain Studio Associate Manager must live within a reasonable commute of the Boulder Mountain Studio
Added 6 mins ago
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Sales Manager (Part Time)
Carter's
Pismo Beach, CA
- $19.25 to $23.25 USD / hour
- Part-time
Added 7 mins ago
Dealership Sales Manager
Camping World
Golden, CO
Valid driver’s license required
Added 7 mins ago
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District Manager
Driveline
Grand Junction, CO
- $43,888 to $45,000 USD / year
Summary We are seeking a highly motivated, results-driven Retail Operations Manager to lead a team of 100+ hourly merchandising associates, covering 200+ retail locations within a specific…
Added 7 mins ago
Engineering Manager III
General Atomics
Centennial, CO
We have an exciting opportunity for a Space Avionics Manager to join our Space Electrical Engineering team located in Englewood, CO. We are looking for someone with drive, talent, and…
Added 7 mins ago
HH
Surgical Services Nurse Manager
HCA Healthcare
Centennial, CO
- $94,078.4 to $142,147.2 USD / year
We are seeking a(an) Surgical Services Nurse Manager with HCA HealthONE Centennial to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and…
Added 7 mins ago
HH
Business Office Trainer
HCA Healthcare
Englewood, CO
- $21.82 to $32.72 USD / hour
You will work closely with management to develop a structured training and orientation program by writing curriculum and creating course materials
Added 7 mins ago
Floor Care Sales Representative - South Denver, CO
Herc Rentals
Englewood, CO
Provide recommendations for improvement to your manager and the company
Added 7 mins ago
Project Engineer Senior Staff
Lockheed Martin
Englewood, CO
The FBM Program is experiencing significant growth, and we need your expertise to deliver amazing new technologies to our customers while maintaining the technical requirements of the…
Added 7 mins ago
SI
Festival Agent, Customer Support Operations
Sundance Institute
Boulder, CO
- $19.29 USD / hour
…questions. Working closely under the direction of the Festival Manager, Customer Experience, the Festival Agent, Customer Support Operations helps further Sundance Institute's commitment to…
Added 7 mins ago
UO
Principal Employee Relations Consultant
University of Colorado Denver
Boulder, CO
- $82,000 to $92,250 USD / year
What You Should Know This position provides a hybrid work modality with at least 3 days per week in the office
Added 7 mins ago
Facilities Engineer
University of Colorado Denver
Boulder, CO
Added 7 mins ago
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Manager Clinic Operations - Primary Care
UCHealth
Fort Collins, CO
- $35.74 to $57.19 USD / hour
Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, recruitment, payroll, and student engagements.
Added 7 mins ago
Guidance/Navigation/Control Engineering Mgr
Lockheed Martin
Littleton, CO
Previous experience as a Deputy Program Manager IAMD PAC3 IRAD
Added 7 mins ago
Executive Administrative Assistant
Lockheed Martin
Littleton, CO
Performs a variety of secretarial and administrative duties for assigned supervisor/manager or senior staff member. Performs normal office functions such as setting up and maintaining…
Added 7 mins ago
U
Pharmacist Ambulatory Oncology Float
UCHealth
Aurora, CO
- $57.5 to $80.5 USD / hour
This position reports directly to the System Manager, Oncology & Infusion Pharmacy Services and is responsible for the development and implementation of ambulatory care clinical pharmacy…
Added 7 mins ago
Audit Manager, Manufacturing & Distribution
Wipfli Advisory LLC
Denver, CO
CPA license required
Added 7 mins ago
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Data Center Business Unit Sr Manager - Critical Infrastructure, C-suite Interfacing
CBRE
Denver, CO
- $180,000 to $235,000 USD / year
As a CBRE Business Unit Sr. Manager, you will manage a team responsible for completing strategic objectives across multiple portfolios. This job is part of the Contract Quality Management…
Added 8 mins ago
Sr Regional Marketing Manager: Marketing Operations & Field Programs Manager
T-Mobile USA, Inc.
Denver, CO
…infrastructure allows. The Marketing Operations & Field Programs Manager is the person who builds and maintains that infrastructure. This role owns the vendor ecosystem that supports field…

WECU

Contact Center Supervisor

Bellingham, WA, United States

$34.21 to $48.3 USD / hour

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Job details

Pay: $34.21 to $48.3 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

WECU is seeking a Contact Center Supervisor to join our hybrid Contact Center team in Bellingham, WA. This position strives to make a difference in members’ lives as defined by WECU’s mission and vision. Provides a high level of consistent service to our membership and partners with the Contact Center Manager in overseeing the daily operations and responsibilities relating to the efficient operation of their Contact Center team. Availability for a rotating Saturday shift is required.

RESPONSIBILITIES:

Performs all functions of a Contact Center Manager in their absence.
Contributes to the organization's mission statement and goals by providing the highest quality of service, treating each person professionally - with warmth, courtesy and respect, cross-selling additional services, and making a personal effort to make members feel they belong and are important to the credit union.
Assists the Contact Center Manager in overseeing the daily activity of telephone and online inquiries to assure that all members are provided assistance that represents the highest quality professional member service that encourages the retention and expansion of the credit union’s membership and loan portfolio.
Exercises authority level and decision-making skills to employ sound judgement, protect the credit union’s interests, maintain knowledge of and adhere to all standards on internal and external policies and procedures and BSA regulations. Understands and complies with security procedures at all times.
Ensures staff are well trained and have the support they need to perform their duties; regularly observes and coaches staff to meet the expectations of their role and delivers the highest quality of member service possible. Empowers employees with an amount of autonomy to make decisions.
Is responsible for analyzing performance, coaching, developing action plans and delivering performance warnings as needed.
Facilitates consistent communication, as well as department meetings, to disseminate vision, pertinent information and discuss operations methods and opportunities.
Builds and maintains trusting relationships to achieve goals and accomplish tasks by recognizing and utilizing the strengths of a team.
Encourages and inspires team unity, commitment, and trust. Facilitates cooperation and motivates team members to solve problems and accomplish goals. Listens to member and staff needs, articulates what those needs are, and find solutions to these needs.
Partners with other Contact Center Supervisor(s) to ensure staff across the teams are well trained and have the support they need to perform their duties.
Conducts monthly and quarterly staff dialogs; regularly observes and coaches staff to meet the expectations of their role and deliver the highest quality of member service possible. Empowers employees with an amount of autonomy to make decisions.
Meets all individual sales and service goals associated with their position.
Assists Contact Center management with researching and developing new processes and procedures directly applicable to the Contact Center team.
Leads by example and holds staff accountable, while creating a positive, engaged team who strives to do their best every day.
Participates in the Quality Call Monitoring Program. Responsible for reviewing both live and recorded calls on a consistent cadence which also includes filling out Quality Call Monitoring scorecards, communication to staff recapping the calls monitored, and performance and/or training follow up as needed.
Meets or exceeds all behavioral standards of a WECU employee.
Follows WECU’s policies and all applicable laws and regulations.
Performs other duties as assigned and may also assist others to complete tasks and work assignments.

NOTE: Job descriptions are not intended and should not be construed to be exhausted lists of all responsibilities, skills, efforts, or working conditions associated with a job.

QUALIFICATIONS:

Minimum: High school diploma or general education degree (GED); plus, three to five years’ related experience and/or training or equivalent combination of higher education and experience.
Relevant training in a credit union, bank, other financial institution, and/or contact center management experience preferred or any documented work experience which provides the candidate with equivalent knowledge and/or experience of the above minimum requirements.
Excellent oral and written communication skills required.
Complete working familiarity with the credit union’s computer system, including input and output functions, general ledger account knowledge, balancing daily work, and training personnel in the appropriate usage of the computer system in their assigned tasks.
Should effectively present information in one-on-one situations to members, potential members, and other employees of the credit union.
Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others.
Outside contacts become important and fostering sound relationships with other entities, companies and/or individuals becomes necessary.

COMPENSATION:

The salary range for this position is from $34.21 to $48.30 per hour. WECU provides a comprehensive benefits package that includes robust medical, dental, and vision benefits with low employee premiums, 401(k) retirement plan with an 8% annual contribution from WECU, bonus plan, two or more weeks of vacation, up to 11 paid holidays, paid life and disability insurance, annual wellness benefit, loan discounts, professional development, and much more.

ABOUT WECU:

WECU is a not-for-profit financial cooperative where members are encouraged to save and borrow responsibly at fair and competitive rates. Headquartered in Bellingham, WA, WECU has over 160,000 members and over $3 billion dollars in assets. It is WECU's mission to make a meaningful difference in the lives of our members. We strive to treat both members and staff with honesty and integrity and to be a socially responsible part of our community. WECU also endeavors to be an employer of choice. WECU is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We make employment decisions based on merit and qualifications and seek to have the best qualified person in every job. WECU policy prohibits discrimination based on race, color, religion, creed, sex, gender, sexual orientation, gender identity, marital status, age, national origin, or ancestry, physical or mental disability, veteran status, genetic characteristics or information, or any other consideration made unlawful by federal, state, or local laws.

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More about this job

Skills

Upselling
Decision making
Coaching
Communication skills
Sales
General ledger

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Work requirements

Jobs in the United States