Technical Services - Chromebook Repair & Deploy Aide (30645)

Title: Repair and Deploy Aide

Calendar/Contract: 250 Days

Hours: 4.0 hours/day | 20.0 hours/week (will use clock in/out kiosks)

Eligible for Benefits: No

FLSA Status: Non-exempt

Application Note:

This position will remain open until filled after a minimum of five working days (three working days if EMERGENCY HIRE is indicated). Applications will be reviewed prior to scheduling interviews. Current employees of Weber School District should ensure they are marked as an internal candidate to access to the internal application.

Purpose Statement

The job of Chromebook Repair and Deploy Aide was established for the purpose/s of assessing, troubleshooting, repairing, and deploying Chromebooks that are used by students in the district. This job works closely with the Chromebook Repair and Deploy project managers and reports directly to the Technology Director.

Essential Functions

• Coordinates with Chromebook repair and deploy project managers
• Assess Chromebook for physical damage and/or warranty repairs
• Completes component level repairs on Chromebooks
• Maintains service documentation of devices utilizing a ticketing system.
• Loads and unloads Chromebooks from transportation boxes and delivery trucks.
• Utilizes manufacturers provided maintenance and service guides to correctly and efficiently repair several different models of Chromebooks.
• Participates in unboxing of large amounts of Chromebooks
• Enrolls Chromebooks into the district management software
• Cleans Chromebooks
• Participates in student Chromebook assignment and unassignment
• Participates in Chromebook collection and distribution events
• Prepares Chromebooks for reuse, sale, or recycle
• Maintains Chromebook backstock
• Repairs and wires Chromebook carts

Attendance is an Essential Function of this Position

• Physical presence at the worksite is an essential function of this position. The role requires in-person collaboration, direct interaction with team members, other staff, students, and/or guardians, and access to on-site equipment and resources.

Other Functions

• Assists other personnel as may be required for the purpose of supporting them in the completion of their work activities.

Job Requirements

• Working knowledge of computer hardware repair principles and techniques.
• Ability to work independently with limited supervision
• Ability to communicate effectively with project managers and team members, including asking questions as needed.
• Lifting up to 50 lbs
• Must be 18 or older and not currently a student within Weber School District
• Attendance is an essential function of this position.

Weber School District has the right to revise this position description at any time.

WEBER SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY (EEO) EMPLOYER