Jobs in the United States

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Added 1 min ago
C
Sales Manager (Part Time)
Carter's
Sevierville, TN
- Part-time
Added 9 mins ago
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Vision Center Manager - Homewood, AL
Walmart
Homewood, AL
- $24.5 to $37.5 USD / hour
…upholds high service standards to ensure the prompt, accurate resolution of customer inquiries and concerns. Leads lifestyle consultations and recommends visual solutions with clear…
Added 9 mins ago
Enterprise Technology Project Manager
Regions Bank
Hoover, AL
At Regions, the Enterprise Project Management Office (PMO) Project Manager at this level is responsible for the successful planning, execution, and delivery of moderately complex technology…
Added 9 mins ago
Construction Project Manager
Hoar Construction
Birmingham, AL
The Project Manager is responsible for managing the schedule, budget, quality, safety and relationships of a construction project in partnership with the Superintendent. This position plans…
Added 9 mins ago
Sr Project Manager - AI Data Centers
Jacobs
Huntsville, AL · Mobile, AL
…leading complex, multi-discipline programs as a Senior Project Manager (CA) Lead, across OE, EPCM, and Design-Build delivery, working alongside the most recognized hyperscale owners,…
Added 10 mins ago
Senior Product Manager
Acxiom
Montgomery, AL
The Senior Product Manager for Clean Rooms and Data Delivery Platforms is responsible for defining and executing Acxiom’s strategy for client and partner based clean-room implementations…
Added 10 mins ago
Project Manager - Medicaid
Highmark Health
Montgomery, AL
The Project Manager is responsible for driving organization-wide project execution, audit readiness, and strategic compliance initiatives for complex health plan accreditation and…
Added 10 mins ago
Senior Client Engagement Manager (Post-Pay)
Lyric
Montgomery, AL
The Senior Client Engagement Manager (Post-Pay) is the primary client-facing lead responsible for translating payer needs into clear, complete, and implementable requirements across the…
Added 10 mins ago
Product Mgr II
RELX INC
Montgomery, AL
The Product Manager II will own one or more product features and lead project execution. He/she will own product development plans and represent their feature(s) within the cross-functional…
Added 10 mins ago
RN Utilization Review Care Manager PRN
Intermountain Health
Montgomery, AL
Strong written, verbal communication and conflict resolution skills
Added 10 mins ago
SI
Armed Field Captain (HUNT105)
SEI, Inc. Security
Huntsville, AL
- $19 USD / hour
Collaborate with Management regarding conflict resolution between officers and disciplinary actions.
Added 14 mins ago
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Associate Project Manager (entry level)
Capgemini
New York, NY, NY
- $79,750 to $210,250 USD / year
We are seeking an Associate Project Manager to support a large-scale warehouse modernization and technology transformation program. This role will assist senior project leadership in…
Added 20 mins ago
Network Operations Manager - IT
Oakland County
Waterford, MI
Added 20 mins ago
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Assistant Manager
Caribou Coffee Operating Company, Inc.
Waconia, MN
- $16.52 to $27.53 USD / hour
Position Overview: The Assistant General Manager (AGM) is a GROWTH role intended to develop future leaders to think strategically about the store and globally about the future of the…
Added 22 mins ago
IE
Technical Project Manager
Idea Entity
Remote, United States
- $125,000 to $165,000 USD / year
We are looking for an experienced, customer-focused Technical Project Manager to lead the execution of technology projects across government and commercial customers. This role serves as a…
Added 23 mins ago
Pharmacy Manager
CVS Rx Services, Inc.
Spartanburg, SC
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 23 mins ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
Stroudsburg, PA
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 23 mins ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
Temple, PA
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 23 mins ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
Shamokin, PA
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 23 mins ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
Shamokin, PA
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 23 mins ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
Reading, PA
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 23 mins ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
Reading, PA
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 23 mins ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
East Stroudsburg, PA
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 23 mins ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
East Stroudsburg, PA
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 23 mins ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
Blandon, PA
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…

Weber Distribution LLC

Operations Account Manager

Moreno Valley, CA, United States

$115,000 to $125,000 USD / year

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Job details

Pay: $115,000 to $125,000 USD / year
Posting language: English
Posted: Nov 6, 2026

Original job description

Description The Operations Account Manager serves as the dedicated customer service lead and relationship manager for a single warehousing and fulfillment customer account. This position owns the customer relationship across the full account lifecycle - from onboarding and order or work order intake through service performance, issue resolution, billing accuracy, and financial reconciliation - and partners with Distribution Center leadership, who are responsible for day-to-day warehouse execution.

The Operations Account Manager is the primary point of contact for the assigned customer and the customer's advocate within Weber, ensuring exceptional customer service, contract compliance, and financial accuracy. Reporting to the Distribution Center Managers and working collaboratively with warehouse leadership, Inventory Control, Customer Service, Billing, Sales, Transportation, Safety, and Compliance, this role translates customer requirements into clear operational direction and keeps the account on track against its service commitments while protecting customer satisfaction and company profitability.

Key Responsibilities

Account Management & Operational Partnership

Serve as the single point of accountability for the customer relationship, from onboarding and order intake through final financial completion, partnering with Distribution Center leadership who own day-to-day warehouse execution.
Partner with Distribution Center leadership and warehouse teams to plan for customer needs - including inbound appointments, inventory accuracy and cycle counts, order fulfillment, value-added services, and outbound shipments - and follow up on open issues to ensure customer commitments are met.

Customer Relationship Management

Serve as the primary operational point of contact for the assigned customer, providing timely communication, proactive issue resolution, inventory and order visibility, and exceptional customer service.
Lead regular operational reviews with the customer, report on service levels and KPIs against the customer's SLAs, communicate customer requirements, forecasts, and changes to facility leadership, and promote alignment with Weber operating procedures and customer expectations.

Financial Accountability & Revenue Protection

Validate that storage, handling, and labor activity is captured accurately and billed in accordance with customer contract rates and approved accessorial charges.
Ensure all billable warehousing services, value-added services, and approved accessorial charges are accurately invoiced to eliminate revenue leakage, and monitor account profitability, labor productivity, and space utilization.

Cross-Functional Collaboration & Problem Solving

Coordinate with Distribution Center leadership, Inventory Control, Billing, Customer Service, Sales, Transportation, Safety, and Compliance to ensure seamless service delivery for the account.
Work with facility leadership to investigate and resolve account exceptions, including inventory discrepancies, overages, shortages and damages, receiving and shipping errors, labeling and documentation issues, late or missed shipments, and service failures, and communicate status and corrective actions to the customer.

Performance & Continuous Improvement

Monitor account performance metrics such as inventory accuracy, order accuracy, on-time shipping, and dock-to-stock time, and partner with facility leadership to identify opportunities to improve service, efficiency, financial performance, and customer satisfaction.
Participate in the development and enhancement of operating procedures, standard work instructions, and continuous improvement initiatives.
Maintain current knowledge of warehouse operations, inventory management, 3PL industry practices, customer requirements, and industry best practices.

Requirements

Required Qualifications

Minimum five (5) years of warehouse, distribution, 3PL, or logistics operations experience, including customer service, account management, or business representative responsibility.
Bachelor's degree preferred, or equivalent warehouse or 3PL operations experience.
Demonstrated ability to build and maintain a strong customer relationship while delivering exceptional service.
Strong understanding of warehouse operations, including receiving, putaway, inventory control, order fulfillment, cross-docking, value-added services, and shipping, sufficient to partner effectively with operations teams and represent the customer's needs.
Ability to review activity and billing data, validate contracted rates and accessorial charges, identify billing discrepancies, and protect company profitability.
Excellent verbal and written communication skills, with the ability to effectively communicate with the customer, warehouse teams, and internal departments.
Ability to analyze operational issues, prioritize competing demands, and develop practical solutions in a fast-paced environment.
Excellent organizational and time management skills, with the ability to manage the full scope of a complex, high-volume customer account and influence outcomes without direct operational authority.
Proficiency with Warehouse Management Systems, Microsoft Office applications (particularly Excel), and warehouse technology such as RF scanning.
Demonstrated ability to work collaboratively across multiple departments and develop productive relationships with the customer and operations teams.
Strong analytical abilities with attention to detail and commitment to operational excellence.

Preferred Qualifications

Experience managing a dedicated customer account in a 3PL or contract warehousing environment.
Experience with activity-based billing, storage and handling rate structures, and accessorial charges.
Working knowledge of warehouse service agreements, customer operating procedures and SLAs, and billing practices; familiarity with food-grade, cold storage, or e-commerce fulfillment is a plus.

Work Environment & Physical Demands This role is primarily based on-site at Weber's warehouse facilities, working alongside Distribution Center leadership, with time in office areas and on the warehouse floor, and periodic visits to customer facilities. The role regularly requires sitting, standing, walking, reaching with hands and arms, talking, and hearing, with the ability to occasionally lift or move up to twenty (20) pounds; specific vision abilities include close vision, peripheral vision, and the ability to adjust focus. Warehouse and site visits require compliance with Weber and customer safety policies, including the use of required personal protective equipment. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

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More about this job

Skills

Leadership
Inventory management
Order picking
Communication skills
Customer service
Warehouse operations
Sales
Regulatory compliance
Documentation
Process improvement
Logistics
Time management
Microsoft Office
Microsoft Excel
Attention to detail
Personal protective equipment

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