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Added 4 mins ago
NC
2027 Retirement Intern - Denver, CO
NFP Corp
Denver, CO
- $20 to $22 USD / hour
Our 10-week Summer Internship Program provides hands-on experience with modern software engineering, offering exposure to both development and infrastructure. As an intern, you will work…
Added 5 mins ago
Senior Associate - Full-Stack AI & Data Engineer
New York Life
New York
· Collaborate with cross-functional teams including product, architecture, engineering, and business partners to translate requirements into enterprise-quality software solutions.
Added 5 mins ago
Senior Associate - Full-Stack AI Engineer
New York Life
New York
· Collaborate with cross-functional teams including product, architecture, engineering, and business partners to translate requirements into enterprise-quality software solutions.
Added 5 mins ago
Senior Associate - Full-Stack AI Engineer
New York Life
New York
· Stay current with advancements in Generative AI, LLMs, cloud technologies, and software engineering practices, identifying opportunities to improve efficiency, automation, and business…
Added 6 mins ago
PC
Audio, Video, & Security PC Technician
Pinal County
Florence, AZ
- $25.08 to $35.11 USD / hour
Employee Assistance Program with Ongoing Training & Development Options
Added 6 mins ago
Software Engineer III-ServiceNow
JPMC page
San Francisco, CA
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
Added 6 mins ago
EU
Agile Coach
Experis USA
Jersey City, NJ
- $80 to $85 USD / hour
Lead end-to-end delivery execution across the Software Development Lifecycle (SDLC), including dependency management, milestone tracking, and resolution of impediments.
Added 8 mins ago
A
Propulsion Technician
Aerotek
Redmond, WA
- $38 to $42 USD / hour
…production-focused environment. Collaborate closely with multiple engineering teams to build development propulsion assemblies, support hardware testing, and drive process improvements that…
Added 10 mins ago
IA
Software Solutions Engineer I
Inductive Automation LLC
On-Site: Columbia, MD
- $82,000 to $95,000 USD / year
- Leaving your fingerprints on Ignition. Proposing enhancements, advocating for fixes, and partnering with Software Engineering to shape future releases. The more you master Ignition, the…
Added 11 mins ago
O
DevSecOps Engineer (Kubernetes, CI/CD)
OpenDataJobs
Washington, DC
- $120,000 to $140,000 USD / year
…lifecycle - from strategy and governance through architecture, engineering, analytics, AI, visualization, and training - for clients including the SEC, PCAOB, DDOT, and…
Added 13 mins ago
CO
Senior Civil Engineer
City of Citrus Heights
Citrus Heights, CA
- $62.98 to $78.65 USD / hour
The Engineering Division provides project and program support of activities primarily in the public right-of-way. The projects generally include public infrastructure such as roads,…
Added 13 mins ago
A
Project Engineer
Actalent
Orange, CA
- $124,000 to $156,000 USD / year
…on active rail and transit projects.This is a field-focused engineering and construction management position supporting project delivery from construction through testing, commissioning,…
Added 13 mins ago
A
Architectural Designer
Actalent
Irvine, CA
- $45 to $57.69 USD / hour
Our client is a respected architecture and engineering firm specializing in the planning, design, and delivery of complex projects for federal, military, healthcare, education, civic,…
Added 26 mins ago
Sr Data Integration Engineer
Compeer Financial
Mankato, MN · Lakeville, MN · Bloomington, IL · Sun Prairie, WI · Prairie du Sac, WI
…culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both…
Added 26 mins ago
Intern Engineering
Compeer Financial
Sun Prairie, WI · Bloomington, IL
The Engineering Intern is a temporary developmental role designed to provide students with practical experience building and operating modern digital solutions while developing the…
Added 26 mins ago
Intern Engineering
Compeer Financial
Bloomington, IL · SunPrairie, WI · Sun Prairie, WI
The Engineering Intern is a temporary developmental role designed to provide students with practical experience building and operating modern digital solutions while developing the…
Added 26 mins ago
Configuration Manager
Booz Allen Hamilton_United States
San Diego, CA
…internal work products. You will maintain and implement the program's Configuration Management Plan (CMP) and supporting processes. You will maintain responsibility for ensuring that…
Added 26 mins ago
I
Senior Data Scientist, Full Stack
IREN
San Francisco, CA
- $225,000 to $285,000 USD / year
Software engineering discipline: Git, CI/CD, automated testing, infrastructure-as-code basics.
Added 29 mins ago
Voice Platform Director
U.S. Bank
Fargo, ND
· Provide functional leadership for Contact Center transformation initiatives spanning servicing, operations, product, technology, and engineering.
Added 30 mins ago
Field Sales Manager
Arrow Electronics
Bismarck, ND
Drive supplier-program execution and partner growth by partnering with supplier management teams to help define performance KPIs, then translating those KPIs in
Added 30 mins ago
Sr Engineering Manager – Private AI
VMware LLC
Promontory B, CA
Broadcom is seeking a visionary Senior Engineering Manager to lead the development of our Private AI products and services and manage our strategic contributions to the AI upstream…
Added 30 mins ago
ESX Engineer
VMware LLC
Promontory B, CA
Our work will challenge your systems software development and problem-solving skills!
Added 32 mins ago
W&
Director, Solutions Delivery (4791)
Word & Brown Companies
Orange, CA
- $200,000 to $220,000 USD / year
…mission-critical business and digital solutions, including Software-as-a Service (SaaS) solutions, commercial-off-the-shelf (COTS) applications, custom-built or enhanced applications, and…
Added 33 mins ago
Water & Wastewater Project Engineer
Consor Engineers
San Diego, CA
Career Growth & Development – Tuition reimbursement program, paid professional training, major license achievement bonus, extensive on-demand learning center, and paid professional…
Added 33 mins ago
CE
Roadway Design Engineer
Consor Engineers
Denver, CO
- $105,000 to $150,000 USD / year
Career Growth & Development – Tuition reimbursement program, paid professional training, major license achievement bonus, extensive on-demand learning center, and paid professional…

WAZER Waterjet

Technical Support Representative & Waterjet Test Technician

Yonkers, NY, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

YOUR DAILY ROLE As a Tier 1 Technical Support Representative, you are the face and voice of WAZER. You are the first line of defense, helping our community of makers, educators, and engineers set up their machines and troubleshoot initial challenges. This role is split between two main focuses: first is to provide Technical Support to WAZER Users, while the second is to grow your knowledge of the WAZER by maintaining test setups in the WAZER testing program. The majority of your day will be interacting with customers to help troubleshoot and resolve issues. TECHNICAL SUPPORT DAILY ROLE Troubleshoot common issues related to cutting quality, machine setup, and component failure Provide email, telephone and video technical support for customers in aspects such as hardware, software and workflow. Guide customers through our online library of resources to empower them to solve problems independently. Document customer interactions in our support system to ensure a seamless hand-off if an issue needs to be escalated. Process replacement part orders and coordinate with the operations team to ensure customers get what they need to keep cutting. Work with Product Development engineers to develop short term and long term solutions Identify gaps in our customer-facing documentation and suggest improvements to the team. Deescalate sensitive situations with customers. Maintain an inventory of parts and machines in the warehouse. WAZER TEST PROGRAM DAILY ROLE Maintain test rigs in operation and proactively improve test setups Collect and record data in a thorough and organized manner Work with Product Engineers to understand failures that arise Maintain an organized work and file space AD-HOC RESPONSIBILITIES Aid the Warehouse department to prepare machines for processing Aid in the refurbishment of machines Packaging replacement machines for customers as needed Maintain inventory of relevant parts MUST HAVE QUALIFICATIONS 1+ years in a customer-facing role (Support, Retail, or Service), with hardware or technical products is a major plus. Must have experience regularly repairing and maintaining electromechanical systems Must be a quick learner when it comes to mechanics A systematic and process-oriented thinker and not solution minded Strong technical and written communication skills Fast typer and very comfortable navigating the MS and Google suites Comfortable leading feedback sessions with other team members and enjoy a good brainstorm session Well-organized and willing to work independently and a strong sense of personal organization Familiarity with 2D CAD can open and manipulate an existing sketch Comfortable with at least one digital manufacturing tool: laser cutter, plasma cutter, 3d printer, or cnc mill. Ability to commute to Yonkers, NY Ability to lift heavy (~60lbs) objects alone and team lift heavy (~120lbs) objects with another person Dont mind getting your hands dirty NICE TO HAVE QUALIFICATIONS Have worked with CRM systems (zendesk, salesforce, etc) You are a maker, a hacker, a craftsperson, tinkerer, or generally curious and creative Can break down a system and identify what makes it work the way it does Degree/Experience in a technical area, for example architecture, engineering, industrial design, science, and metalworking, etc. Highly functional at 2D CAD Trade or technical background Website Editing skills (squarespace blog pages) Passion about WAZERs mission of bringing affordable digital cutting solutions to makers, small business, artisans, and schools. careers@wazer.com

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Skills

Technical support
Troubleshoot
Workflow
Packaging
Manage inventory
Communication skills
Work independently
Zendesk
Salesforce
Industrial design
Editing

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