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Production Planning & Operations Coordinator I
Wing Group
Jacksonville, FL
We are seeking highly organized, detail-oriented, and technology-savvy individuals to support manufacturing operations through production planning, work order management, daily output…
Added 1 min ago
Associate Director, Global Quality Business Operations
Otsuka America Pharmaceutical Inc.
Jefferson City, MO
The Global Quality (GQ) Business Operations Associate Director is responsible for providing centralized oversight and coordination of strategic initiatives, resource planning, portfolio…
Added 1 min ago
Clinical Education Specialist II
Advocate Health and Hospitals Corporation
United States
Provide individualized tutoring and academic support as needed.
Added 1 min ago
M
Quality Systems Specialist - Motion Solutions
MFCP
Louisville, CO
- $33 to $39 USD / hour
…procedures, and practices to resolve moderately complex issues, support compliance with customer and certification requirements, and recommend practical improvements to quality processes.…
Added 1 min ago
CO
WASTEWATER PLANT SUPERVISOR
City of Riverside
Riverside, CA
- $58.07 to $70.64 USD / hour
Under general supervision, a Wastewater Plant Supervisor will perform skilled and supervisory work in the operational control of wastewater treatment processes for effective and efficient…
Added 1 min ago
EP
Business Coordinator - Limited Term Employee [On-Site or Remote]
EDF power solutions
Any City
- $29 to $48 USD / hour
…administrative project needs, as assigned, while supporting operational continuity, efficiency, and profitability of the assigned projects. Although this position reports to a regional…
Added 2 mins ago
Associate Director / Director, Data & AI Solution Development
Kardigan
Princeton, NJ
The Associate Director / Director, Data and AI Solution Development is a solution-design leader responsible for defining and shaping Kardigan's enterprise data and AI solutions -…
Added 2 mins ago
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Full-Time Lead Store Associate
ALDI Brand
Prairieville, LA
- $19.5 USD / hour
- Full-time
The lead store associate position is a keyholder position responsible for independently opening and closing the store in the absence of store management. This role supports the team by…
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Warehouse/Driver
Purvis Industries
Bridgeport, TX
…products, technical knowledge, and reliable local inventory to support our customers'…
Added 3 mins ago
Associate IT Operations Specialist II
Fluor
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Apply methodology to support business applications, and investigate operational problems as necessary
Added 3 mins ago
US
Associate Department Business Officer - 142058
UC San Diego/UC San Diego Health
San Diego, CA
- $111,300 to $211,100 USD / year
…Ophthalmology's administrative and financial operations in support of its clinical, research, and educational missions. The position oversees an annual operating budget exceeding $50…
Added 4 mins ago
Associate Team Member - First Shift
International Motors, LLC
San Antonio, TX
The Associate Team Member is responsible for supporting a safe, organized, and continuously improving work environment through compliance with EHS requirements, participation in 5S…
Added 4 mins ago
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Administrative Support Specialist
EBA Engineering
Washington, DC
- $30 to $45 USD / hour
EBA Engineering, Inc. (EBA) is seeking an organized, detail-oriented, and dependable Administrative Support Specialist to join our team on the DC Water Water Program Management (WPM)…
Added 4 mins ago
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Client Services Associate
TEKsystems
Fort Mill, SC
- $21 to $23 USD / hour
…to the financial services industry while developing valuable operational and client support…
Added 5 mins ago
Associate Banker II - Whitehouse Station (40 hour)
TD Bank, N.A.
Whitehouse Station, NJ
…digital capabilities to enhance convenience, save time, and support financial well-being, while connecting them to specialists as needed to achieve long-term…
Added 5 mins ago
Associate Marketing Planning Manager, Deposits
TD Bank, N.A.
NY · Wilmington, DE · Mount Laurel, NJ · Portland, ME
This role is not eligible for TD work visa support or sponsorship (e.g., H-1B, F-1 OPT/STEM OPT, TN or other work visa authorizations). Applicants must have authorization to work in the…
Added 5 mins ago
Associate Banker II - Colchester, CT
TD Bank, N.A.
Colchester, CT
The Banking Associate is a professional in banking, plays a key role in delivering TD’s Brand promise at a store location. This role is accountable for accurately completing everyday…
Added 5 mins ago
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Store Associate
CVS Health
Madison Heights, VA
- $15 to $18 USD / hour
Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Added 6 mins ago
Seasonal Stylist (Sales Associate)
Cole Haan
Altoona, IA
As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted advisor, fit expert, and brand ambassador who brings out "#RUOBSESSED?" Selling Program to life in…
Added 7 mins ago
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Sales Support Specialist
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- $24 to $28 USD / hour
…distributor - we’re a trusted partner built on strong relationships, operational know-how, and a relentless focus on customer…
Added 7 mins ago
Mechatronics & Robotics Technician
Amazon.com Services LLC
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As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 7 mins ago
Site EHS Manager II
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…This role offers an exciting opportunity to directly impact associate well being while driving operational…
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Mechatronics & Robotics Tech
Amazon.com Services LLC
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As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
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Mechatronics & Robotics Tech
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As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 8 mins ago
Software Product Management Pre Sales Senior Manager - Consumer Goods & Services
Accenture
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As Senior Manager, Pre-Sales you support complex software sales cycles by delivering compelling product demonstrations, responding to technical and functional requirements, and building…

Wayspring

Associate IT Analyst

Nashville, TN, United States

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Job details

Experience: 0–2 years of experience in IT support, help desk, or a related technical role
Posting language: English

Original job description

Associate IT Analyst Overview

The Associate IT Analyst provides frontline, hands-on technology support for Wayspring employees, helping ensure they have the tools and access they need to do their best work in supporting our mission. This role delivers Tier 1 help desk support, supports device setup and troubleshooting, and assists with employee onboarding and offboarding. Because of the hands-on nature of the work, this position is primarily based on-site at Wayspring’s Nashville headquarters.

This is a great entry-level opportunity for someone eager to learn and grow in IT. You’ll gain exposure to core systems like device management, identity access, and SaaS tools while following established support processes and developing strong technical fundamentals. At Wayspring, IT is a true partner to the business, and this role offers clear pathways to grow into systems administration, security, or IT engineering.

Why Wayspring?

We are passionate about breaking barriers alongside those with complex behavioral health needs. Whether you’re in the field or in the corporate office – our mission is felt, and your impact is recognized. There is no inner circle, and we all have a seat at the table. Leaders are accessible and silos are avoided. We respect your craft and love to be challenged. We invest not only in our mission, but in each other. Internal promotions and cross departmental training are the norm – you grow, we grow.

Responsibilities of the Associate IT Analyst

Provides Tier1 help desk support for end-user issues
Provisions, configures, inventories and troubleshoots laptops, peripherals, mobile devices and other hardware
Supports onboarding and offboarding workflows, including basic access provisioning
Escalates issues appropriately with clear documentation and context
Follows established runbooks and support procedures
Accurately documents issues, resolutions, and common patterns
Uses AI-assisted tools to help draft documentation, troubleshoot issues, and learn systems
Develops foundational understanding of identity, device management, and core SaaS platforms
Accepts accountability for timely resolution of assigned tickets and correct execution of procedures
Owns learning core systems and support workflows

Requirements and Preferred Qualifications

0–2 years of experience in IT support, help desk, or a related technical role
Familiarity with Windows and macOS environments
Basic understanding of networking concepts, identity management, and SaaS platforms
Strong communication skills, a service-oriented mindset, and a hunger to learn and grow
Ability to work on-site at Wayspring’s Nashville office
Interest in growing into systems administration, security operations, or IT engineering

The following expectations apply to every IT Analyst, with scope, impact, and accountability increasing at higher levels:

Security comes first. IT Analysts work with sensitive systems, identities, and data and are expected to prioritize security, privacy, and access control in all work.
Systems are treated as products. SaaS platforms, identity systems, and integrations have clear ownership, reliability expectations, and lifecycle management.
Automation is the default. Repetitive manual tasks are treated as candidates for automation and elimination.
Strong focus on nonfunctional requirements. Security, reliability, performance, scalability, observability, and cost are first-class considerations in system design and operation.
Clear ownership and accountability. IT Analysts own the behavior of the systems they support, including incidents, remediation, and long-term health.
AI tools are used to increase effectiveness. Approved AI-assisted tools may be used to accelerate investigation, documentation, scripting, and research, while analysts remain fully accountable.
Knowledge compounds through documentation and automation. Operational knowledge is captured in runbooks, scripts, dashboards, and integrations rather than tribal knowledge.

Our goal is to foster a workplace where everyone feels a true sense of belonging, is supported, and empowered to thrive. We actively seek different backgrounds, perspectives, and experiences - because we believe that drives better performance and innovation. We’re committed to identifying and removing barriers for the communities we serve.

Benefit Summary

Creating a great employee experience takes more than just perks - but let’s be real, those matter too. Here’s how we’re building a company where you, your family, your pets, and your passions can thrive.

Comprehensive Medical, Dental and Vision Insurance options – including options for your pets!
Company funded HSA + Monthly Gym Allowance
Paid parental leave – all parents included!
Company paid short term disability, long term disability and life insurance
401k with company match
Premium Employee Assistance Program, inclusive of counseling sessions
Pardon and Expungement Scholarship Program
Company Contributions to Future Minded Savings (HSA and Emergency savings fund)
Generous PTO package (accrual policy based on years of service) and an additional 10 paid company holidays
Company 2 week paid sabbatical program!
Provider Benefits include ASAM training and membership + $2,500 CEU annual stipend and more!

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More about this job

Skills

Technical support
Troubleshooting
System administration
Documentation
Troubleshoot
Microsoft Windows
Apple macOS
Communication skills
Research

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