Sales Support Representative
- MENOMONEE FALLS, WI, United States
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Job details
- Posting language
- English
- Posted
Original job description
JOB REQUIREMENTS: We\'re Watts. Together, we\'re reimagining the future of water. We feel proud every day about what we do. We\'re all part of the same crucial mission, no matter what function we support -- it\'s to provide safe, clean water for the world, and to protect our planet\'s most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead. Scope of Position As a key member of the Customer Service team, this highly motivated individual will be responsible for managing customer inquiries, preparing accurate quotes, and supporting sales efforts. The role requires a strong technical aptitude, the ability to interpret product specifications and engineering drawings, and effective cross-functional collaboration to deliver competitive pricing and customer-focused solutions. This position will also support and maintain new business opportunities through relationship management, and ongoing customer engagement. The successful candidate will work closely with internal teams to ensure a seamless customer experience while contributing to business growth objectives. This position reports directly to the SSR Supervisor. The role will initially be based onsite in Menomonee Falls, WI to support training and onboarding, with the opportunity to transition to a hybrid work arrangement upon successful completion of the onboarding period. Primary Job Duties and Responsibilities Prepare and deliver accurate and timely customer quotations. Review and interpret customer specifications and drawings to ensure proposed products meet technical and commercial requirements. Collaborate with Product Management and other internal teams to determine appropriate product discounts, pricing strategies, and configurations. Support the field sales team and Bradley Reps by providing product information, technical assistance and quoting support. Build and maintain strong customer relationships to promote repeat business and... For full info follow application link. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A847A08BFD5C4936
More about this job
Skills
- Sales
- Customer service
- Collaboration
- Customer experience
- Onboarding
- Pricing strategies
- Customer relations