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Food and Beverage Manager - The Roosevelt New Orleans, A Waldorf Astoria Hotel
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Member Engagement Representative, Titusville YMCA Family Center
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Information System Security Officer
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Resident Engineer
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Customer Service Representative II (Remote)
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Watsco Inc.

Branch Sales Associate

Fayetteville, NC, United States

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Job details

Posting language: English

Original job description

Branch Sales Associate - HVAC Products | Carrier Enterprise

Carrier Enterprise is looking for a Full-Time Branch Sales Associate for our Fayetteville, NC location.

About Carrier Enterprise and What We Offer:

Carrier Enterprise (CE) is a leading national distributor of residential and light commercial HVAC products, parts, and supplies, serving licensed HVAC/R dealers and contractors across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With 200+ locations, we deliver top-quality HVAC/R solutions where our customers need them most. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Learn more about us at www.carrierenterprise.com.

Benefits

Health Insurance
Health Savings Account (HSA)
Dental Insurance
Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
Employee Assistance Program (EAP)
Tuition Reimbursement and Professional Development Opportunities
Paid Vacation and Sick Time
Company-Paid Holidays
401(k) Plan with Employer Match
Employee Discount Program
Company-Paid Volunteer Time Off

Company Website: www.carrierenterprise.com

Job Summary

In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch customer service will be key to your success.

This position is eligible for monthly performance-based bonuses and incentives.

Duties and Responsibilities

Greet customers and provide expert advice, product information, and recommendations to help them find the right HVAC/R products and supplies for their needs.
Accurately process customer orders, ensuring all requested items are available, properly priced, and invoiced correctly.
Maintain a deep understanding of HVAC/R product inventory, including specifications, compatibility, and pricing.
Monitor and replenish floor stock, conduct regular inventory counts, and report discrepancies to the Branch Manager.
Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
Promote sales initiatives and special offers while identifying opportunities to upsell products when appropriate.
Provide warehouse operations support, including receiving, inspecting, and stocking incoming merchandise.
Support inventory accuracy through cycle counts, stock replenishment, and product organization.
Safely operate forklifts and pallet jacks in accordance with company policies and procedures.
Uphold safety standards and maintain a clean, organized counter and warehouse environment.
Perform other duties and responsibilities as assigned.

Qualifications

Previous experience in a customer-facing role, preferably within the HVAC/R industry or a related field.
Strong knowledge of HVAC/R products, equipment, and components.
Excellent customer service skills, including active listening and problem-solving abilities.
Effective communication and interpersonal skills.
Proficiency with computerized sales and inventory management systems.
Positive attitude, willingness to learn, and team-oriented mindset.
Ability to lift and carry up to 50 pounds.
Ability to stand and walk for extended periods.
Ability to bend, stoop, and reach to access products and supplies.
May need to operate a forklift; prior forklift certification preferred.

Requirements

High School Diploma or equivalent.
One (1) year of customer service experience.
Detail-oriented with strong organizational skills.
Ability to multitask and work effectively in a fast-paced environment.

Invitation to Apply

Whether you're looking for full-time or part-time opportunities, we'd love to have you join our team. If this sounds like the right fit for you, we encourage you to apply and discover everything Carrier Enterprise has to offer.

Visit our careers page to browse current opportunities:

www.carrierenterprise.com/careers

Learn more about our company, culture, and values at:

www.carrierenterprise.com

Equal Opportunity Employer

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where employees and applicants are treated based on merit, qualifications, and competence.

#CE123

Requirements

High School Diploma or equivalent.
One (1) year of customer service experience.
Detail-oriented with strong organizational skills.
Ability to multitask and work effectively in a fast-paced environment.

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