Archived listing. The details below describe a past opening.
The Town of Waterford is searching for a Utility Systems Specialist for the Utility Commission. This position is full time (40 hrs/wk) with excellent benefits and is open until filled. Applications must be returned to the Human Resources Office at the Waterford Town Hall.
PURPOSE OF POSITION:
Performs advanced technical and professional field work involving inspection, evaluation, maintenance support, troubleshooting, repair, regulatory compliance, construction observation, asset verification, and operational support associated with the Town's water distribution and wastewater collection systems. Serves as a cross-functional technical specialist and field representative of the Utility Commission, providing hands-on mechanical expertise while supporting regulatory programs, capital improvements, and contract oversight. This position is not responsible for operating the municipal water distribution system but may observe, document, verify, and support work performed by the Town's contract water operator. The incumbent is expected to independently diagnose problems, perform hands-on repairs when appropriate, and represent the Utility Commission during inspections and contractor activities.
EXAMPLES OF DUTIES*:
- Mechanical & Operational Support
- Inspects, troubleshoots, repairs, and assists with maintenance of wastewater pump stations, grinder pumps, pumps, motors, valves, piping, controls, and related mechanical equipment.
- Provides hands-on technical support during emergency repairs and complex maintenance activities.
- Performs field diagnostics and recommends corrective actions.
- Assists with mechanical acceptance testing.
- Participates in emergency response and on-call assignments as directed
- Regulatory Compliance & Investigations
- Conducts Fats, Oils and Grease (FOG) inspections and follow-up compliance activities.
- Investigates illicit discharges, sump pumps, roof leaders, foundation drains, and inflow/infiltration sources and documents violations.
- Conducts Lead & Copper Rule Improvements (LCRI) service line investigations, field verification, and documentation.
- Prepares enforcement documentation and meets with businesses and residents to coordinate corrective actions.
- Maintains knowledge of applicable Local, State, and Federal utility regulations, plumbing practices, and safety requirements.
- Water Distribution System Oversight & Inspections
- Observes and documents work performed by the Town's contract water operator and utility contractors as needed.
- Performs construction observation and verifies conformance with plans and Town standards.
- Asset Management & Technology
- Uses related mobile, GIS, asset-management, and utility technology platforms as required to document inspections, field conditions, work activities, and utility asset information.
- Reviews and interprets PACP/LACP/MACP reports and CCTV sewer inspection truck outputs to support maintenance planning and field investigations.
- Customer Service & Coordination
- Responds to customer complaints involving utility services and plumbing-related issues.
- Coordinates with residents, businesses, consultants, contractors, and regulatory agencies. Provides technical guidance to contractors and customers regarding connections to the Town's water and wastewater systems.
- Reviews plans and field conditions and provides technical input regarding constructability and utility requirements.
- Supports capital projects during construction through field observation, documentation, and technical coordination
- Other duties as assigned.
- The essential duties described above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. MINIMUM QUALIFICATIONS: (Knowledge, Skill & Ability) Comprehensive knowledge of plumbing systems, wastewater collection infrastructure, pump stations, water distribution components, utility construction practices, and mechanical troubleshooting. Ability to independently diagnose infrastructure problems, perform hands-on repairs, read and interpret engineering plans and specifications, communicate effectively with the public, and utilize ArcGIS, BeeHive, or similar Asset Management software platforms, and related technology platforms. Ability to review and apply PACP/LACP/MACP condition assessment information to maintenance and capital planning without serving as the primary CCTV operator. Knowledge of FOG, LCRR/LCRI and Emerging Contaminants requirements, or ability to understand Local, State, and Federal regulations related to water and wastewater. Ability to address multiple tasks simultaneously and handle changing and/or emerging priorities. Ability to prepare and maintain accurate records, narrative and statistical reports; write concisely; express thoughts clearly and to develop ideas in a logical order. Ability to understand and follow complex, oral and written instructions and to relay same to co-workers. Ability to deal effectively with others.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
While performing the duties of this job, the employee may work indoors and outdoors in all weather conditions and is regularly required to use hands or fingers to handle or feel; reach with hands and arms; and talk or hear. The employee is required to walk over uneven terrain, climb or balance; and stoop, kneel, crouch or crawl, enter confined spaces when authorized, and will have exposure to wastewater facilities, construction sites, traffic, noise, and mechanical equipment. The employee must be capable of safely performing hands-on field work and assisting with emergency response activities. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision preferred, peripheral vision, depth perception and ability to adjust focus. The dexterity necessary to utilize a computer keyboard on a regular basis is essential.
EDUCATION & TRAINING:
- High school diploma or GED.
- Connecticut P-1 Unlimited Plumbing License or P-7 Limited Sewer, Storm and Water Contractor License preferred or demonstration of equivalent expertise.
- Minimum of five (5) years of progressively responsible experience in plumbing or utility infrastructure.
- Ability and willingness to obtain NEWEA Collection System Operator Grade I within 18 months and Grade II within 36 months if required by the Town.
- Ability and willingness to obtain Connecticut Water Distribution Operator Certification (Class II) if required by the Town.
- Valid Connecticut driver's license.