Jobs in the United States

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Commissioning Project Manager
Summer Consultants, Inc.
McLean, VA
- $125,000 to $155,000 USD / year
Do you thrive on leading projects from kickoff through final turnover? As a Commissioning Project Manager at Summer Consultants, you'll steer the entire commissioning lifecycle - helping…
Added 3 mins ago
Assistant Project Manager
Kent Companies
Lewisville, TX
Must have reliable transportation to the workplace(s)/ job location(s)
Added 4 mins ago
Software Solutions Engineer (Pre-Sales)
ibml
Birmingham, AL
We are seeking a highly motivated Software Solutions Engineer to support our Intelligent Document Processing (IDP) business. This role serves as the technical bridge between sales, product,…
Added 5 mins ago
Senior Software Quality Engineer
RTX
United States
Qualifications You Must Have:
Added 5 mins ago
Facilities Engineer - Industrial Operations (Onsite)
RTX
United States
Qualifications You Must Have
Added 5 mins ago
Engineering Development Program Engineer I (Onsite)
RTX
United States
Qualifications You Must Have
Added 5 mins ago
Industrial Engineer III (On-site)
RTX
United States
Qualifications You Must Have:
Added 5 mins ago
Embedded Software Engineer II, Onsite
RTX
United States
Qualifications You Must Have:
Added 6 mins ago
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Process Engineer-High Pressure Batch Reactors
Polysciences, Inc.
Warrington, PA
- $76,900 to $140,000 USD / year
Identify, recommend and coordinate the procurement, installation and qualification of engineering equipment, capital project improvements with a cross-functional internal team and with…
Added 6 mins ago
Environmental Engineer
BB&E
Atlanta, GA
BB&E is a full-service civil and environmental engineering and consulting firm, headquartered in Northville, Michigan, that serves both the federal and private sectors throughout the United…
Added 6 mins ago
Senior Data Engineer
natgridProd
Hicksville, NY · Waltham, MA · Brooklyn, NY
You must have the ability to work without a need for current or future visa sponsorship
Added 6 mins ago
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Senior Project Manager – Federal Environmental Remediation
AECOM
Grand Rapids, MI
- $145,000 to $195,000 USD / year
…innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune…
Added 6 mins ago
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Senior Project Manager – Federal Environmental Remediation
AECOM
Minneapolis, MN
- $145,000 to $195,000 USD / year
…innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune…
Added 6 mins ago
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Project Manager
AECOM
Philadelphia, PA
- $101,025 to $114,400 USD / year
Telecommuting permitted up to 4 days per week
Added 6 mins ago
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Project Engineer
AECOM
New York, NY
- $131,830 USD / year
Candidates must have a Master's degree in Construction Management, Civil Engineering, or a related field of study and no experience
Added 6 mins ago
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Salesforce Platform Engineer
AbbVie
Mettawa, IL
- $78,500 to $141,000 USD / year
Must have respective years of experience of each of the following:
Added 6 mins ago
Sales Development Associate - Aerospace
RBC
Santa Ana, CA
…Program, associates build a strong foundation in technical and engineering, product, and operational knowledge by working directly within key functional areas. During these structured…
Added 7 mins ago
Rail Design Manager
GFT.
New York, NY
…resolving escalations, and aligning technical deliverables with project and construction…
Added 7 mins ago
Director, Renewables
Constellation Energy Generation, LLC.
Kennett Square, PA
Directs overall management of the Battery Energy Storage Systems (BESS) project and is fully responsible for BESS engineering and technology. Lead BESS team efforts to support the…
Added 8 mins ago
Applications Development Engineer, Plastic Additives
Milliken and Company
Spartanburg, SC
The Applications Development Engineer, Plastic Additives serves as a plastic applications expert, evaluating new and existing additive technologies from front-end evaluation through full…
Added 8 mins ago
Operations - Senior Engineer
Holder Construction
Conesville, OH
We are looking for a Senior Engineer to join our Operations team on our project in Conesville, OH. This is a full-time, in-person position.
Added 8 mins ago
Calibration Engineer
GE HealthCare
Remote, United States
Must have and maintain a valid Driver’s License
Added 9 mins ago
Sr Tech Support Engineer MI -1 (Level 2 support for medical device software)
Fujifilm
Indianapolis, IN
The Senior Technical Support Engineer, MI – I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue…
Added 9 mins ago
Software Engineer (IBM Cognos)
Highmark Health
Indianapolis, IN
This job is an integral member of an agile software engineer team responsible for building complex scalable software applications across all digital channels to serve our customers. The…
Added 9 mins ago
Sr Tech Support Engineer MI -1 (for medical imaging devices)
Fujifilm
Indianapolis, IN
The Senior Technical Support Engineer, MI – I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue…

Waterfield Tech

Dedicated Unified Communications Engineer

Tulsa, OK, United States

$110,000 to $120,000 USD / year

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Job details

Pay: $110,000 to $120,000 USD / year
Posting language: English

Original job description

Dedicated Unified Communications Engineer (Remote) Company Overview Waterfield Tech enables companies to select, design, and deploy tailored customer engagement solutions from the world’s leading providers enhanced by cutting edge Applied AI. The results are happier customers, enhanced insights, and lower costs.

Once live, we empower companies to support, optimize, and modernize those solutions and AI applications, leading to lower risk and increased efficiency. Our client-centric process and track record of success have earned the trust of clients around the world when it comes to customer interaction.

We value our people - their diversity, their dedication, and their commitment to customer satisfaction. We encourage each other. We understand the value of hard work and the importance of a healthy balance. We’re all on the same page… even though we may get there from different perspectives. All in all, it’s a pretty cool place to be and we’re growing our global team of engineers, sales professionals, and creative souls.

Position Summary As a Dedicated Unified Communications Engineer, you will be assigned full-time to a single enterprise client, working remotely as an extension of their internal engineering team. You will design, develop, deploy, and support the client's Unified Communications voice, video, and collaboration networks, with a heavy focus on Cisco Webex Cloud as the client continues its migration to Webex while maintaining a smaller on-premises Cisco UC/UCCX footprint. You will work alongside the client's UC engineering resources to ensure proper delivery of functional systems, troubleshoot voice/video system clusters and endpoints, and respond quickly to software and hardware issues - resolving problems on the spot.

Department: Service Location: Remote – anywhere in the United States Schedule: Full-time, 8:00 AM – 5:00 PM Eastern Time (8-hour shift, 40 hours per week), with overtime when necessary Engagement Term: 12-month client engagement Salary Range: $110,000 – $120,000 USD annually

Key Responsibilities

Maintain and administer Cisco telephony equipment, including compute nodes, CUBEs, and circuits, as well as Webex Cloud.
Deploy and maintain Cisco voice and video products across the entire portfolio, including cloud configuration.
Design, develop, and build Unified Communications voice, video, and collaboration solutions in support of the client's cloud migration.
Troubleshoot voice communications problems of varying complexity across UC clusters and endpoints.
Perform intermediate troubleshooting of VoIP traffic across Cisco switches and routers.
Analyze raw data and packet captures to isolate and resolve issues.
Respond quickly to software application and hardware issues and resolve problems on the spot.
Design and build system integrity and connectivity tests to ensure system availability.
Monitor the health of associated infrastructure and proactively address issues.
Serve as technical lead on UC projects, providing technical input to planning and execution.
Mentor other team members and share technical expertise.
Collaborate with client stakeholders, project managers, and Waterfield engineering teams to ensure seamless delivery.
Participate in Tier 2 after-hours and on-call support as part of a team rotation.
Support after-hours and weekend activities such as installations, testing, maintenance windows, and managed events.
Create and maintain technical documentation, including diagrams, configurations, and operating procedures.
Provide status reporting on project, maintenance, and support activities.

Qualifications

Minimum of 5 years of engineering experience in telecommunications.
Minimum of 5 years of hands-on technical experience with the Cisco Unified Communications suite of products, as well as Cisco Webex Cloud for voice and video.
Intermediate understanding of networking, including QoS.
Intermediate-level technical understanding of:
Cisco Webex Calling (WxC)
Cisco Webex Contact Center (WxCC) and Cisco Webex Customer Assist
Cisco Webex Video and video conferencing, including hardware/endpoints
Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection
Voice gateways, routers, and switches
Cisco CUBE routers and/or other SBC solutions
Cloud carrier (cloud PSTN) services
Familiarity with Cisco UCCX is a plus.
Strong collaborator who delivers a world-class client experience; thrives in a fast-paced, client-focused, team-oriented environment; and executes in a way that encourages creativity and continuous improvement.
Excellent written and verbal communication skills.
Bachelor's degree in Computer Science, Engineering, or a related field preferred.

Additional Requirements

Relevant Cisco certifications preferred (e.g., CCNP Collaboration, Webex certifications).
Availability to work flexible hours to accommodate after-hours and weekend activities such as installations, testing, and managing events.
Ability to participate in a Tier 2 after-hours / on-call rotation.
Ability to work remotely full-time as a dedicated resource to a single client.
Must reside and work in the United States.
Ability to work 8:00 AM – 5:00 PM Eastern Time regardless of home time zone, with overtime when necessary.
Ability to travel to client sites as needed.

Physical Requirements

Sitting: Ability to be able to sit for long periods of time.
Lifting: Ability to lift equipment and or tools up to 20 pounds.
Vision: Normal or corrected vision to read schematics, technical documentation, and screens for extended periods.
Hearing: Normal or corrected hearing to communicate with colleagues and customers.

Waterfield Tech is proud to be an equal opportunity employer. Waterfield Tech believes that all persons are entitled to equal employment opportunity and does not discriminate against its Employees or applicants because of race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, citizenship status, disability, protected medical condition, military status, genetic information, or any other basis prohibited by applicable federal, state, or local law. This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, training, discipline, promotion, transfers, compensation, benefits, leaves of absence, termination, and all other terms and conditions of employment.

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Jobs in the United States