Jobs in the United States

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Added just now
Project Manager, Test Equipment
Echodyne Corp
Woodinville, WA
Echodyne is seeking a Project Manager with experience in test equipment hardware and software development and deployment to join our team working in a fast-paced environment developing…
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Cybersecurity Master's Intern
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- Information Technology / Systems Engineering
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Network Engineer I (Grade 17)
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Huntsville, AL
- $29.74 to $50.46 USD / hour
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- $190,000 to $250,000 USD / year
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Food Process Technologist
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Executive Account Manager
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Added 18 mins ago
Senior Platform Software Engineer
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- $170,000 to $215,000 USD / year
San Francisco employees are highly encouraged to come to the office one day per week
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Product Manager, Machine Tending
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Added 25 mins ago
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As Product Manager, Machine Tending, you will own the development, commercialization, and growth of Formic's machine tending offering across both tracks. You will decide which applications…
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Added 34 mins ago
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Senior Manager, Software Engineering | Sunnyvale/Bentonville
Walmart
SUNNYVALE, CA · BENTONVILLE, AR
- $110,000 to $286,000 USD / year
The Senior Manager, Software Engineering, leads platform-level execution of advanced software and AI/ML systems, ensuring alignment with strategic priorities and roadmap milestones. This…
Added 36 mins ago
Manufacturing Manager
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Billerica, MA
Reporting to the Operations Manager, the Manufacturing Manager is responsible for overall performance and process of production within the plant. The Manufacturing Manager manages and…
Added 38 mins ago
Construction Project Manager Electrical - New York
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Added 41 mins ago
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QA Engineer (6-month contract)
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Los Angeles, CA
- $90,000 to $105,000 USD / year
We are looking for a QA Engineer to join our engineering team. Work closely with the QA Manager, QA Engineers, and other Engineers to drive results across our Platform team.
Added 41 mins ago
Senior Product Manager - Core Financials
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Remote, United States
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Added 47 mins ago
Data Center Infrastructure Engineer Intern, Summer 2027 - East
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…team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon…
Added 47 mins ago
Data Center Infrastructure Engineer Intern, Summer 2027 - West Coast
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…team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon…
Added 53 mins ago
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Senior Technical Program Manager - AV Engineering
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- $171,600 to $229,300 USD / year
As a Technical Program Manager in AV Engineering, you’ll lead the programmes that get Wayve’s AI Driver working on real vehicles. Depending on the team you join, you may support our wider…
Added 56 mins ago
Technical Program Manager 3
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‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 57 mins ago
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Watershed Coordinator
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Houston, TX
- $66.81 to $100.21 USD / hour
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Added 58 mins ago
Technical Delivery Manager IV
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The Technical Delivery Manager IV leads the technical delivery of projects aligned with business objectives and timelines. This role independently manages delivery activities, applies…
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Digital Factory Software Systems Engineer
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You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km)

Waterfield Tech

Dedicated Unified Communications Engineer

Tulsa, OK, United States

$110,000 to $120,000 USD / year

Apply on workforcenow.adp.com About employer

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Job details

Pay: $110,000 to $120,000 USD / year
Posting language: English
Posted: Nov 13, 2026

Original job description

Dedicated Unified Communications Engineer (Remote) Company Overview Waterfield Tech enables companies to select, design, and deploy tailored customer engagement solutions from the world’s leading providers enhanced by cutting edge Applied AI. The results are happier customers, enhanced insights, and lower costs.

Once live, we empower companies to support, optimize, and modernize those solutions and AI applications, leading to lower risk and increased efficiency. Our client-centric process and track record of success have earned the trust of clients around the world when it comes to customer interaction.

We value our people - their diversity, their dedication, and their commitment to customer satisfaction. We encourage each other. We understand the value of hard work and the importance of a healthy balance. We’re all on the same page… even though we may get there from different perspectives. All in all, it’s a pretty cool place to be and we’re growing our global team of engineers, sales professionals, and creative souls.

Position Summary As a Dedicated Unified Communications Engineer, you will be assigned full-time to a single enterprise client, working remotely as an extension of their internal engineering team. You will design, develop, deploy, and support the client's Unified Communications voice, video, and collaboration networks, with a heavy focus on Cisco Webex Cloud as the client continues its migration to Webex while maintaining a smaller on-premises Cisco UC/UCCX footprint. You will work alongside the client's UC engineering resources to ensure proper delivery of functional systems, troubleshoot voice/video system clusters and endpoints, and respond quickly to software and hardware issues - resolving problems on the spot.

Department: Service Location: Remote – anywhere in the United States Schedule: Full-time, 8:00 AM – 5:00 PM Eastern Time (8-hour shift, 40 hours per week), with overtime when necessary Engagement Term: 12-month client engagement Salary Range: $110,000 – $120,000 USD annually

Key Responsibilities

Maintain and administer Cisco telephony equipment, including compute nodes, CUBEs, and circuits, as well as Webex Cloud.
Deploy and maintain Cisco voice and video products across the entire portfolio, including cloud configuration.
Design, develop, and build Unified Communications voice, video, and collaboration solutions in support of the client's cloud migration.
Troubleshoot voice communications problems of varying complexity across UC clusters and endpoints.
Perform intermediate troubleshooting of VoIP traffic across Cisco switches and routers.
Analyze raw data and packet captures to isolate and resolve issues.
Respond quickly to software application and hardware issues and resolve problems on the spot.
Design and build system integrity and connectivity tests to ensure system availability.
Monitor the health of associated infrastructure and proactively address issues.
Serve as technical lead on UC projects, providing technical input to planning and execution.
Mentor other team members and share technical expertise.
Collaborate with client stakeholders, project managers, and Waterfield engineering teams to ensure seamless delivery.
Participate in Tier 2 after-hours and on-call support as part of a team rotation.
Support after-hours and weekend activities such as installations, testing, maintenance windows, and managed events.
Create and maintain technical documentation, including diagrams, configurations, and operating procedures.
Provide status reporting on project, maintenance, and support activities.

Qualifications

Minimum of 5 years of engineering experience in telecommunications.
Minimum of 5 years of hands-on technical experience with the Cisco Unified Communications suite of products, as well as Cisco Webex Cloud for voice and video.
Intermediate understanding of networking, including QoS.
Intermediate-level technical understanding of:
Cisco Webex Calling (WxC)
Cisco Webex Contact Center (WxCC) and Cisco Webex Customer Assist
Cisco Webex Video and video conferencing, including hardware/endpoints
Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection
Voice gateways, routers, and switches
Cisco CUBE routers and/or other SBC solutions
Cloud carrier (cloud PSTN) services
Familiarity with Cisco UCCX is a plus.
Strong collaborator who delivers a world-class client experience; thrives in a fast-paced, client-focused, team-oriented environment; and executes in a way that encourages creativity and continuous improvement.
Excellent written and verbal communication skills.
Bachelor's degree in Computer Science, Engineering, or a related field preferred.

Additional Requirements

Relevant Cisco certifications preferred (e.g., CCNP Collaboration, Webex certifications).
Availability to work flexible hours to accommodate after-hours and weekend activities such as installations, testing, and managing events.
Ability to participate in a Tier 2 after-hours / on-call rotation.
Ability to work remotely full-time as a dedicated resource to a single client.
Must reside and work in the United States.
Ability to work 8:00 AM – 5:00 PM Eastern Time regardless of home time zone, with overtime when necessary.
Ability to travel to client sites as needed.

Physical Requirements

Sitting: Ability to be able to sit for long periods of time.
Lifting: Ability to lift equipment and or tools up to 20 pounds.
Vision: Normal or corrected vision to read schematics, technical documentation, and screens for extended periods.
Hearing: Normal or corrected hearing to communicate with colleagues and customers.

Waterfield Tech is proud to be an equal opportunity employer. Waterfield Tech believes that all persons are entitled to equal employment opportunity and does not discriminate against its Employees or applicants because of race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, citizenship status, disability, protected medical condition, military status, genetic information, or any other basis prohibited by applicable federal, state, or local law. This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, training, discipline, promotion, transfers, compensation, benefits, leaves of absence, termination, and all other terms and conditions of employment.

Apply on workforcenow.adp.com About employer

More about this job

Skills

Collaboration
Cisco Webex
Troubleshoot
Troubleshooting
Documentation
Reporting
Unity
Process improvement
Communication skills
Computer science
CCNP
Tolerate sitting for long periods

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Work requirements

Jobs in the United States