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Analyst, Product Support
SitusAMC
Nashville, TN
…receives, validates, and routes software defects internally for resolution. This position will also provide training to both clients and internal team members. In normal times this position…
Added just now
Manager Database Administrator - Remote US
SitusAMC
Nashville, TN
Lead from the front to troubleshoot problems and clearly communicate resolution to stakeholders
Added just now
Digital Program Manager
Datavant
Nashville, TN
Identify risks, challenges, and opportunities within assigned projects and escalate appropriately to drive timely resolution.
Added just now
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Product Manager – Retirement Services
Cognizant
Nashville, TN
- $150,000 to $180,000 USD / year
As a Product Manager – Retirement Services, you will make an impact by serving as the strategic bridge between business stakeholders, client leadership, and delivery teams to drive…
Added just now
Employee Relations Specialist
Maximus
Nashville, TN
Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr. ER Partner queue in the instance of complex resolution.
Added 6 mins ago
Trade Compliance Program Manager
Ralliant
Boxborough, MA · Spartanburg, SC · Elizabethtown, NC · Plainville, CT · Raleigh, NC
The Trade Compliance Program Manager is a self-directed individual contributor responsible for executing and coordinating import and export compliance activities across assigned operating…
Added 7 mins ago
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Pharmacy Manager
Walgreens
WEST COLUMBIA, SC
- $67.05 to $90.55 USD / hour
Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
Added 7 mins ago
Emerging Store Manager
Walgreens
ROCHESTER, NY
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes…
Added 7 mins ago
Emerging Store Manager
Walgreens
BATON ROUGE, LA
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes…
Added 7 mins ago
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Photo Specialist
Walgreens
PINOLE, CA
- $16.9 to $20.5 USD / hour
…and personalized support, and solving customer needs through resolution and follow-through until…
Added 8 mins ago
Supervisor, Shipping & Receiving
Tailored Shared Services, LLC
Peachtree Corners, GA · Peachtree Corners
…Transportation Department. Under the supervision of the Transportation Manager, this position is responsible for shipping, receiving, packing, inventory management and the transportation…
Added 8 mins ago
Resident Experience & Hospitality Manager
Core Spaces
Cincinnati, OH
Founded in 2010, Core is a vertically integrated real estate investment manager focused on acquiring, developing and managing across the student housing and build-to-rent (“BTR”) sectors.…
Added 15 mins ago
Manager, Content Editing
Wolters Kluwer
Lincoln, NE
The Manager, Content Editing leads an editorial team supporting content across the Lexidrug portfolio. This role oversees daily operations, team development, and content quality, ensuring…
Added 15 mins ago
Employee Relations Specialist
Maximus
Lincoln, NE
Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr. ER Partner queue in the instance of complex resolution.
Added 15 mins ago
Analyst, Product Support
SitusAMC
Lincoln, NE
…receives, validates, and routes software defects internally for resolution. This position will also provide training to both clients and internal team members. In normal times this position…
Added 15 mins ago
C
Product Manager – Retirement Services
Cognizant
Lincoln, NE
- $150,000 to $180,000 USD / year
As a Product Manager – Retirement Services, you will make an impact by serving as the strategic bridge between business stakeholders, client leadership, and delivery teams to drive…
Added 15 mins ago
Manager Database Administrator - Remote US
SitusAMC
Lincoln, NE
Lead from the front to troubleshoot problems and clearly communicate resolution to stakeholders
Added 15 mins ago
Digital Program Manager
Datavant
Lincoln, NE
Identify risks, challenges, and opportunities within assigned projects and escalate appropriately to drive timely resolution.
Added 15 mins ago
Healthcare .NET Senior Application Developer - HNAS
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Lincoln, NE
…including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of…
Added 15 mins ago
Operations Manager - Flagstaff
The Home Depot
Flagstaff, AZ
Temco Logistics, a proud subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a…
Added 20 mins ago
Wraparound Facilitator/Case Manager(Raleigh/Fayette County)
Pressley Ridge
Crab Orchard, WV
…and families towards progress on goals, demonstrates problem resolution, and assist in building skills and a support network. In addition, the WF coordinates, creates, and individualize…
Added 27 mins ago
Provider Engagement Professional
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…the health plan. You will report to the Provider Engagement…
Added 31 mins ago
HR Manager - Sault Ste. Marie Area
The Pivot Group Network
Sault Ste. Marie · Sault Ste. Marie, MI
This posting covers HR Manager opportunities with manufacturers based in and around Sault Ste. Marie in Chippewa County, within about 45 minutes of the city, including Pickford.
Added 31 mins ago
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Clinical Nurse III - Custody Health Services
County of Santa Clara
Santa Clara County, CA
- $91.8 to $123.04 USD / hour
The Clinical Nurse III classification is distinguished from the Assistant Nurse Manager classification in that the Assistant Nurse Manager has permanent, ongoing responsibility to supervise…
Added 35 mins ago
Personnel Coordinator, Bureau of Food Safety and Community Sanitation
City of New York
New York City, NY
The Personnel Coordinator will report directly to the Human Resources Manager and will support the Bureau by ensuring the timely and accurate processing of personnel actions and the…

Waste Solution Services

Client Success Manager

Lawrence, NY, United States

$40.87 USD / hour

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Job details

Pay: $40.87 USD / hour
Apply by: Feb 2, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Client Success Manager – Waste Solution Services (WSS) Who We Are Waste Solution Services (WSS) helps multifamily and commercial property management companies reduce and stabilize their waste expenses while providing hands-on support with their waste services. We act as an advocate between our clients and waste haulers, helping manage vendor relationships, resolve service issues, audit invoices, optimize contracts, and ensure properties receive the services they are paying for. Title: Client Success Manager Compensation: $40.87 per hour, 85k annual equivalent Location: Lawrence, NY Schedule: Full-Time, In-Office (Remote Fridays) The Role (What You'll Do) We are seeking a proactive, organized, and customer-focused Client Success Manager to manage relationships with our existing clients and oversee the resolution of day-to-day service issues. This individual will serve as a primary point of contact for property managers, building owners, and other client representatives. The role requires someone who can take ownership of client requests, coordinate with waste haulers, troubleshoot problems, and ensure issues are followed through to resolution. The ideal candidate is an excellent communicator who enjoys problem-solving, building relationships, and managing multiple accounts in a fast-paced environment. Core Responsibilities

Serve as the primary point of contact for an assigned portfolio of multifamily and commercial clients.
Build and maintain strong relationships with property managers, ownership groups, and client representatives.
Receive, investigate, and resolve client service requests and complaints.
Coordinate directly with waste haulers and vendors to address missed pickups, service interruptions, damaged containers, compactor issues, and other operational problems.
Monitor open issues and follow up consistently until resolution.
Communicate service updates, timelines, and resolutions to clients.
Identify opportunities to improve service quality and client satisfaction.
Assist with invoice questions, billing discrepancies, overages, and service-related credits.
Coordinate service changes, including container adjustments, pickup schedules, and service increases or decreases.
Escalate complex issues when necessary while maintaining ownership of the client relationship.
Maintain accurate records of client communications, service requests, and resolutions.

Requirements

Previous experience in account management, client success, customer service, or a related field.
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple client accounts and competing priorities.
Strong problem-solving skills and the ability to take ownership of issues.
Comfortable communicating with clients, vendors, and service providers.
Proactive mindset with a strong sense of accountability.
Ability to work in a fast-paced, office-based environment.

Preferred Experience

Experience working with property management companies or multifamily portfolios.
Background in waste management, facilities management, logistics, or vendor coordination.
Experience managing B2B client relationships.
Familiarity with service contracts, vendor management, or invoice auditing.

Notice: WSS does not accept unsolicited contact from recruiters, agencies, or third-party vendors. Applicants must complete the official application to be considered. Direct emails or phone calls to the Company will not be accepted and may result in disqualification from consideration.

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More about this job

Skills

Troubleshoot
Customer service
Communication skills
Organizational skills
Attention to detail
Problem solving
Waste management
Logistics
Vendor management
Auditing

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