Police Records Assistant

The City of Warrenville is accepting applications for our open Police Records Assistant position!

ABOUT THE ROLE:

Are you detail-oriented, customer-focused, and interested in serving your community? This is an excellent opportunity to join a professional, service-minded team within the Warrenville Police Department. The Police Records Assistant performs a variety of administrative and clerical duties that support the department’s daily operations and help ensure accurate and efficient recordkeeping. This position also regularly interacts with members of the public and requires the ability to remain professional and composed while assisting individuals who may be upset or in crisis, using effective communication and de-escalation techniques.

WHAT WE'RE LOOKING FOR

The ideal candidate will:

• Demonstrate strong organizational and multitasking skills.
• Demonstrate exceptional interpersonal and customer service skills when interacting with individuals from diverse backgrounds and circumstances.
• Be proficient in navigating multiple computer systems and software applications.
• Exercise discretion when handling confidential and sensitive information.
• Thrive in a fast-paced environment while maintaining accuracy and professionalism.

WHAT YOU'LL DO

Responsbilities may include:

• Enter, update, and maintain police records in multiple software systems with accuracy and attention to detail.
• Prepare and process reports and other departmental documentation.
• Respond to Freedom of Information Act (FOIA) requests in accordance with established procedures.
• Administer false alarm billing and related correspondence.
• Provide professional, courteous assistance to members of the public, including individuals who may be upset, experiencing emotional distress, or facing mental health challenges, using effective de-escalation and customer service techniques..
• Support police department staff with a variety of clerical and administrative functions.
• Maintain confidentiality and adhere to department policies and procedures.

The job description contains additional information about this position and is available to view in the Attached Files link.

DOCUMENTATION REQUIRED AT THE TIME OF APPLICATION

• Cover letter stating reason for interest
• Resume
• Complete the Employment Application and submit a cover letter and resume by clicking on this "Apply Here" link.

MINIMUM REQUIREMENTS AND QUALIFICATIONS

The job description contains additional information about this position and is available to view in the Attached File link. Applicants for the position of Police Records Assistant must meet the following minimum requirements and qualifications:

• Graduation from high school
• One to three (1-3) years of experience performing clerical work preferably in a Police Department;
• Or, any equivalent combination of education and work experience sufficient to perform the work required of the position.
• Certification as a LEADS operator by the State of Illinois, or obtained within the first (6) months of employment.
• FOIA certified within the first six (6) months of employment.
• Bilingual with Spanish preferred.

SALARY AND BENEFITS

The hiring range is $52,903 - $57,863. Starting salary will be dependent upon experience. This is a full-time, non-exempt position. The City of Warrenville offers a comprehensive benefits package including:

• Blue Cross Blue Shield PPO and Blue Cross Blue Shield HMO insurance plans
• Express Scripts prescription drug coverage
• Employer paid Basic Life and AD&D coverage amount of $50,000
• Illinois Municipal Retirement Fund (Mandatory participation)
• Eligible employer for the federal Public Service Loan Forgiveness (PSLF) program
• Additional benefits
• Employee Assistance Program (EAP)
• Generous Tuition Reimbursement program
• Spanish language proficiency bonus
• Paid vacation days
• Three (3) personal days
• Sick leave
• Holiday benefits
• Voluntary benefit options include:
• Delta dental
• VSP vision
• Additional voluntary life insurance through Securian or NCPERS
• Healthcare and Dependent Care Flexible Spending Accounts
• 457 Deferred Compensation
• Brightstart 529-College Savings

WORK SCHEDULE AND INFORMATION

General work schedule is 11:00 a.m. - 7:00 p.m.; Monday - Friday.

Qualifications

Special Requirements