Distribution Assistant

• Department: Hospital Services Reports To: Hospital Services Manager Status: Full-Time Make a Difference Behind Every Lifesaving Transfusion Shepeard Community Blood Center is seeking a dependable, customer-focused Distribution Assistant to join our Hospital Services team. In this critical role, you will help ensure blood products are accurately prepared, safely transported, and delivered in a timely manner to hospitals and healthcare partners throughout our service area. If you thrive in a fast-paced environment, enjoy serving others, and take pride in reliability and attention to detail, we invite you to apply and become part of our lifesaving mission. Position Summary Under the direction of the Hospital Services Manager, the Distribution Assistant is responsible for processing blood component requests, preparing and packaging blood products, and providing safe, efficient transportation to hospitals and collection sites. This position plays a key role in supporting patient care by ensuring blood products reach their destination accurately and on time.

Key Responsibilities

Order Processing & Distribution

• Receive, prepare, package, and transport blood and blood component orders in accordance with SCBC policies, standard operating procedures, and regulatory requirements.
• Ensure all products are handled safely and delivered accurately and efficiently.
• Maintain documentation and follow established quality and safety standards.

Transportation & Logistics

• Pick up donor blood products from mobile blood drives and fixed collection sites.
• Operate company vehicles safely and maintain a satisfactory driving record.
• Provide on-call coverage and flexibility to support operational needs when required.

Customer Service & Relationship Building

• Deliver outstanding service to hospital clients and internal team members.
• Build and maintain positive professional relationships with customers, coworkers, and community partners.
• Represent Shepeard Community Blood Center in a professional and courteous manner at all times.

Team Collaboration

• Work closely with Hospital Services, Donor Services, Collections, and other departments to support organizational goals.
• Contribute to a positive team environment focused on excellence, service, and patient care.

Qualifications

Education

• High School Diploma or equivalent required.

Experience

• Previous experience in healthcare, medical transportation, delivery services, logistics, or a related field preferred.
• Demonstrated history of reliability, dependability, and strong customer service.

Skills & Abilities

• Strong verbal communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Basic computer proficiency.
• Ability to prioritize tasks and adapt to changing demands.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently while remaining a collaborative team member.

Licenses & Certifications

• Valid driver's license required with Real ID Star
• Current automobile insurance required.
• Satisfactory driving record required.

Physical Requirements

• Ability to stand, walk, bend, reach, and move throughout the workday.
• Ability to frequently lift, carry, and transport materials weighing up to 60 pounds.

Working Conditions

• Work is performed primarily in a laboratory and healthcare environment.
• Potential exposure to bloodborne pathogens.
• Fast-paced work setting with frequent interruptions and changing priorities.
• Regular travel between hospitals, blood drives, and SCBC locations.

Additional Information

• This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities.
• Additional duties may be assigned based on departmental or organizational needs.
• Job responsibilities may be modified as business needs evolve.
• Background check and drug screening are required.

Why Join Shepeard Community Blood Center? Every delivery supports a patient in need. As a Distribution Assistant, you will play a vital role in ensuring lifesaving blood products are available when and where they are needed most. Join a dedicated team committed to serving our community and making a lasting impact every day.