(USA) Manager, Business Operations eCommerce

Position Summary...

What you'll do...

Role summary:

The (USA) Manager, Business Operations eCommerce leads strategic initiatives to optimize online business performance through data-driven decision making and operational excellence. This role involves analyzing market and customer insights, managing cross-functional partnerships, and driving continuous improvement in eCommerce processes. The manager develops actionable recommendations based on comprehensive data analysis and oversees project execution to meet business objectives. Effective communication and leadership skills are essential to influence stakeholders and guide teams in delivering measurable results aligned with organizational goals. This position supports Walmart’s commitment to operational efficiency and customer-focused innovation.

About the team:

The Walmart Fulfillment Services Business Operations team enhances seller and fulfillment center experiences by transforming data and operational insights into actionable solutions. Collaborating across the fulfillment network, the team identifies performance trends, addresses root causes, and develops scalable improvements to inbound quality and execution. Positioned at the intersection of operations, analytics, product, and process improvement, the team partners with multiple functions to simplify processes, boost performance, and prevent recurring issues. Combining analytical rigor with practical problem-solving, the team drives network efficiency and elevates the experience for sellers using Walmart’s fulfillment services.

What you'll do:

• Lead business operations for eCommerce by analyzing market data and customer behavior to inform strategic decisions.
• Develop and present clear, data-driven reports and recommendations to influence cross-functional teams and senior leadership.
• Manage project plans, monitor progress, and ensure timely delivery of key initiatives aligned with business goals.
• Collaborate with stakeholders to identify opportunities for operational improvements and implement continuous improvement processes.
• Utilize advanced analytics and visualization tools to translate complex data into actionable insights supporting business growth.
• Foster effective communication and partnerships across departments to drive alignment and operational excellence.

What you'll bring:

• Proven experience in business operations and e-commerce management with a strong focus on data-driven decision making.
• Expertise in analyzing market and customer data to develop actionable insights and performance forecasts.
• Proficiency in utilizing reporting tools, Google Analytics, and big data analytics to monitor key performance indicators.
• Strong project management skills, including risk mitigation, prioritization, and stakeholder communication.
• Ability to influence and collaborate across teams, presenting complex information clearly and credibly.
• Commitment to continuous improvement and operational excellence through process optimization and change management.
• Skilled in translating business requirements into strategic initiatives that drive measurable results.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $70,000.00 - $130,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

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Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in information technology, computer science, or related area and 3 years’ experience in eCommerce merchandising, site operations, business management, or related rea. 5 years’ experience in eCommerce merchandising, site operations, business Management, or related area.

Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related area

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.