Software Engineer III

Position: Software Engineer III

Job Location: 811 Excellence Dr, Bentonville, AR 72716

Duties: Requirement And Scoping Analysis: Understands the Business/Stakeholder/Technical requirements and assist in analyzing the existing solutions to address the needs (in case of agile methodology, for the iteration). Prepares requirement traceability matrix and maintain traceability between business requirements, functional requirements, design and test cases. Contributes to the creation of user stories for component/module/simple requirements (for example: based on scalability etc.) (For agile methodology). Coding: Creates/configures minimalistic code for entire component/application and ensure the components are meeting business/technical requirements, non-functional requirements, low-maintainability, high-availability and high-scalability needs. Assists in the selection of appropriate languages (E.g. JavaScript, Python, C# etc.), development standards and tools (E.g. Monday.com, Linx, Embold etc.) for software coding/configuration. Takes initiative to learn the fundamentals of different coding languages and frameworks that would be useful for future scope of work. Builds scripts for automation of repetitive and routine tasks in CI/CD (Continuous Integration/Continuous Delivery), Testing or any other process (as applicable). Implement telemetry features as required independently. Ensures security policy requirements are properly applied to components/application during code development/configuration. Testing: Maps the customer requirements into test objectives. Identify and create test cases for the component/module. Executes test cases to test the code and detect errors and defects for the entire component. Executes different types of testing using appropriate testing tools based on the testing needs. Defect Management and Troubleshooting: Tracks and analyzes defects for the component/ module and carry out regression testing to fix defects in all instances of code changes. Analyzes defects from past projects/solutions to avoid recurrence of similar defects. Troubleshoots performance and availability bottlenecks for the application DevOps Orientation: Conducts complex maintenance procedures for applications independently. Monitors and evaluates the performance of the application by tracking and analyzing appropriate metrics; Performs maintenance (corrective, adaptive, perfective) and re-engineering activities. Analyzes application logs, maintenance activity data, performance data and provide analysis; Evaluates change requests to identify those which are valid and feasible. Program Monitoring: Ensures adherence to the project against approved milestones and timelines.

Minimum education and experience required: Bachelor's degree or the equivalent in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related field plus 2 years of experience in software engineering or related experience; OR Master’s degree or the equivalent in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related field.

Skills required: Must have experience with: developing and designing advanced security features for REST API using Java, Spring Boot, and Node JS; designing and developing IVR Call Flow using NICE InContact Studio; IVR Skill and Queue setup; coding using an Object-Oriented Programming language (Java or C#); developing applications using Java, C#, Node JS, and Reach JS; contact Center Domain application development using Avaya and Nice CXOne Platform; developing and maintaining Cloud Native applications using Azure and WCNP; setting up and maintaining CI/CD Pipelines; deploying applications using Docker, Kubernetes and WCNP; unit testing and troubleshooting using JUnit, Fiddler, and Postman; designing application client server architecture and project flow; designing and developing RDBMS Databases (MSSQL, DB2 and JDBC); debugging and logging applications using Log4J, Prometheus, and Splunk; monitoring, reporting and alerting applications and APIs using Grafana dashboard; designing and developing IVR Call Flow using Avaya Telephony platform; Nice inContact POC and call routing setup and maintenance; setting up Automatic Call Distribution (ACD) on telephony Avaya and Nice InContact platform. Employer will accept any amount of experience with the required skills.

Rate of pay: $90,000.00 - 180,000.00/year. Additional compensation includes annual or quarterly performance incentives.

Benefits: At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

Wal-Mart is an Equal Opportunity Employer.