Senior Manager, Process Improvement

Position Summary...

What you'll do...

Role summary:

The Senior Manager, Exterior Services Program Management leads a team of subject matter experts responsible for strategy and execution across landscaping, snow removal, irrigation, parking lot cleaning, and power washing. The role also leads asset strategy for Growth initiatives, shaping how Exterior Services capabilities support Walmart International and external clients. This leader translates customer, operational, and asset-condition needs into scalable, commercially sound programs while owning program performance, financial planning, vendor partnerships, and project execution.

About the team:

Exterior Services leads asset strategy, program management, and project execution for Walmart and Sam’s Club properties across the U.S., Puerto Rico, and Canada. The team supports safe, clean, and well-maintained exterior environments through Landscaping, Snow Removal, Irrigation, Parking Lot Cleaning, and Power Washing. We manage the full lifecycle of each program from strategy, innovation, and capital planning to operational execution, project delivery, and vendor performance. The team partners with internal technicians and external service providers to improve asset condition, reliability, customer experience, and cost efficiency at scale.

What you'll do:

• Lead and develop a team of subject matter experts supporting Exterior Services programs across Walmart and Sam’s Club.
• Lead asset strategy for Growth initiatives that support Walmart International and external clients.
• Develop scalable service models, business cases, and priorities that balance customer needs, operational feasibility, asset condition, and cost.
• Set program strategy, annual business plans, capital and operational priorities, and performance standards.
• Use operational, financial, customer, and asset-condition data to identify risks, prioritize work, and improve results.
• Lead vendor strategy, service-level expectations, contract performance, escalations, and corrective action plans.
• Partner with field teams, Operations, Procurement, Finance, and stakeholders to execute priorities, remove barriers, and scale solutions.

What you'll bring:

• Experience leading multi-site facilities, exterior services, property maintenance, or comparable operational programs.
• Experience leading and developing high-performing teams in a fast-paced, customer-focused environment.
• Ability to develop asset and service strategies that scale across different markets, business models, and client needs.
• Strong business and financial acumen, including budget planning, spend management, business-case development, and total cost of ownership analysis.
• Experience managing service providers, contracts, service-level expectations, and vendor performance.
• Strong analytical skills and the ability to use data to identify risks, set priorities, and make sound decisions.
• Proven ability to influence cross-functional partners and communicate clear plans, risks, and results.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

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Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading and mentoring Six Sigma projects

Masters: Computer Engineering, Masters: Finance, Masters: Human Resources, Masters: Supply Chain

Primary Location...

814 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.