Jobs in the United States

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Added 1 min ago
SE
IT Project Manager - Fulltime - Tampa, FL
SUNSHINE ENTERPRISE USA LLC
Tampa, FL
- Full-time
initiatives, Technology project management, IT systems implementation, Related
Added 5 mins ago
UO
Undergraduate Program Professional
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
Added 5 mins ago
UO
Research Services Intermediate Laboratory Professional
University of Colorado Denver
Aurora, CO
- $36,400 USD / year
The Berdnikovs/Holguin Lab uses systems biology principles to understand the organism-level interactions between metabolism, development and inflammation in lung and allergic diseases, with…
Added 5 mins ago
UO
Program Manager, TRiO Student Support Services
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
Coordinate and contribute to improvements of all record-keeping systems, caseload files, financial documents, and collaborator reports.
Added 5 mins ago
UO
Senior/Principal Electrical Engineer - Spacecraft and Instruments
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…budgets, fault-management concepts, and verification plans with systems, FPGA, software, mechanical, thermal, science, manufacturing, quality, parts, and radiation…
Added 5 mins ago
UO
Data Analyst, Senior Professional Research Assistant Level 3
University of Colorado Denver
Aurora, CO
- $67,209 to $105,729 USD / year
Department: Population Health Shared Resource; Health Systems, Management, & Policy
Added 5 mins ago
CB
Maintenance Technician 2nd shift
Cornerstone Building
Denver, CO
- $40,123 USD / year
Prime Windows Systems, is seeking a highly skilled Maintenance Technician to support our high-volume manufacturing operations in Streetsboro, Ohio. This is an on-site, 2nd shift, full-time…
Added 5 mins ago
UO
Faculty Coordinator
University of Colorado Denver
Boulder, CO
- $58,000 to $61,880 USD / year
…develops and manages web pages, and establishes organizational systems to support faculty in achieving their scholarship, instructing, and service…
Added 5 mins ago
SG
Backend Software Engineer, Weather & Aviation
Spire Global
Boulder, CO
- $34,986 USD / year
We're seeking a Senior Backend Software Engineer who has helped production systems scale, harden, and stay reliable as usage and expectations grew. You'll own critical services end to end,…
Added 5 mins ago
UO
Process Coordinator
University of Colorado Denver
Boulder, CO
- $62,400 to $64,000 USD / year
…provides enrollment and academic support through innovative systems and outstanding service to students and other…
Added 5 mins ago
UO
Security Technology Operations Professional
University of Colorado Denver
Boulder, CO
- $74,400 to $92,000 USD / year
…coordination, and technical administration of electronic security systems. This position applies independent judgment and subject-matter expertise to support system lifecycle management,…
Added 5 mins ago
UO
Postdoctoral Associate or Research Associate
University of Colorado Denver
Boulder, CO
- $74,000 to $135,000 USD / year
This NIST PREP research position is to support the Applied Systems Metrology (ASM) group in the development of a future-proof testbed for measurement and characterization of COTS 5G and NG…
Added 5 mins ago
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Neurology Account Specialist - (Colorado Springs, CO) (field based)
Eisai
Colorado Springs, CO
- $31,533 USD / year
Engage and influence key customers (including local and regional hospital systems) to sustain a strong organizational presence in the Alzheimer's marketplace.
Added 5 mins ago
UO
Program Coordinator, Annual Giving
University of Colorado Denver
Boulder, CO
- $57,000 to $62,000 USD / year
…engages in learning, reflection, and the transformation of systems, policies, and practices that perpetuate oppressive ideologies-including racism, sexism, ableism, and heterosexism. We…
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UO
Associate Director, Special Programs
University of Colorado Denver
Boulder, CO
- $80,000 to $90,000 USD / year
Added 5 mins ago
UO
Flight Software Simulation Engineer
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
Integrate simulation environments with command-and-telemetry and test data systems
Added 5 mins ago
UO
Temporary Academic Advisor
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
Teach students how to navigate the systems, academic processes and policies at CU Boulder.
Added 5 mins ago
UO
Assistant Director, Donor Relations, Arts and Sciences
University of Colorado Denver
Boulder, CO
- $68,000 to $82,000 USD / year
…engages in learning, reflection, and the transformation of systems, policies, and practices that perpetuate oppressive ideologies-including racism, sexism, ableism, and heterosexism. We…
Added 5 mins ago
UO
Research Administration Coordinator
University of Colorado Denver
Boulder, CO
- $58,200 to $65,000 USD / year
…weekly safety compliance inspections, monitoring CO and LN systems, serving as a point of contact for movers and service providers, and submitting work orders for building maintenance…
Added 5 mins ago
UO
HVAC Technician
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…of Campus's heating, ventilating and air conditioning (HVAC) systems and building automation systems (BAS) in academic buildings. Most of the Campus's building HVAC systems or components…
Added 5 mins ago
UO
Planetary Science Researcher
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
Support the Project Scientist (Prof. Paul Hayne) as an interface to the instrument teams and Mission Systems Engineering (MSE) team.
Added 5 mins ago
TG
IT INFRASTRUCTURE SERVICES MANAGER
The GEO Group
Boulder, CO
- $150,000 USD / year
Bachelor’s Degree in Information Systems, Computer Science, a related Engineering field, or equivalent experience.
Added 9 mins ago
SC
(USA) Asset Protection Associate - All DC/FC - S2
Sam's Club
PERRIS, CA
- $24.4 to $27.9 USD / hour
…techniques and tools existing and upcoming digital applications and systems data governance To be able to carry out the following responsibilities Gathers and interprets data information…
Added 9 mins ago
W
USA) Operations Manager, Procurement
Walmart
LANCASTER, TX
- $84,000 to $126,000 USD / year
…requirements for the completion of purchase Use available procurement systems and tools in transactions with approved suppliers Follow established procedures documentation requirements and…
Added 9 mins ago
SC
(USA) Area Manager
Sam's Club
GROVEPORT, OH
- $65,500 to $98,000 USD / year
…associates and leadersManages the maintenance and installation of systems hardware and software by overseeing the installation of new replacement or additionalsystems ensuring that the…

Walmart

Senior Manager, Operations - Knowledge Management

BENTONVILLE, AR, United States

$90,000 to $180,000 USD / year

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Job details

Pay: $90,000 to $180,000 USD / year
Posting language: English
Posted: Nov 8, 2026

Original job description

Knowledge Strategy & Governance

Define and execute a global knowledge management strategy, operating model, and roadmap across Seller Support and Risk Operations.
Establish governance frameworks, content ownership, decision rights, documentation standards, and service-level agreements with business stakeholders.
Partner directly with Risk, Seller Support, Policy, Product, and Technology leaders to anticipate changes, resolve dependencies, and ensure knowledge readiness for business initiatives.
Proactively identify conflicting policies, inconsistent guidance, and knowledge gaps, driving resolution with accountable business owners.

Knowledge Architecture & Content Operations

Own the end-to-end lifecycle of knowledge articles and reference materials, including development, validation, publishing, maintenance, and retirement.
Establish and optimize taxonomy, metadata, categorization, information architecture, and content relationships to improve discoverability, reuse, and accuracy.
Lead knowledge inventory rationalization, content cleanup, SME validation, and migration to a modern knowledge management platform.
Establish efficient intake, approval, and publishing workflows that support rapid business changes without compromising quality.
Develop accessible, audience-centered knowledge experiences, including visual summaries and other formats that improve comprehension and awareness.

Knowledge Technology & AI Enablement

Lead the selection, implementation, integration, and ongoing optimization of a modern, AI-native knowledge management system.
Partner with Product and Engineering to embed trusted, permission-aware knowledge into associate workflows and AI-assisted support.
Establish standards for knowledge retrieval, source reliability, version control, access permissions, and AI-generated answer quality.
Identify opportunities to automate content maintenance, approval routing, publishing, and knowledge distribution.
Ensure knowledge architecture supports both human associates and AI systems while maintaining appropriate governance and controls.

Global Scalability & Regionalization

Establish a global knowledge operating model that balances consistent standards with country-specific policies, languages, regulatory requirements, and operational practices.
Define governance for regional content variations, translation, localization, and role-based access across internal teams and BPO partners.
Partner with regional leaders to ensure knowledge remains accurate, relevant, and accessible as Marketplace expands into new countries.

Knowledge Intelligence & Business Impact

Establish KPIs and reporting for knowledge quality, search effectiveness, article helpfulness, change cycle time, adoption, and productivity.
Use content analytics, associate feedback, search behavior, and operational data to identify knowledge gaps, recurring issues, and opportunities for improvement.
Surface knowledge-related risks and insights to business leaders, including contradictory guidance, unclear procedures, and documentation gaps.
Connect knowledge effectiveness to operational outcomes, including associate proficiency, case handling efficiency, quality, and seller experience.

People Leadership & Operational Excellence

Lead, coach, and develop a high-performing team of knowledge professionals, establishing clear expectations, accountability, and development pathways.
Assess team capabilities, capacity, and organizational design to improve productivity and support a scalable operating model.
Leverage AI, automation, and process improvements to reduce administrative effort, eliminate rework, and increase speed and quality.
Establish strong cross-functional ways of working with Instructional Design, Facilitation, Program Management, and Communication & Engagement while maintaining clear ownership of knowledge deliverables.

What You'll Bring

Demonstrated experience leading knowledge management, content strategy, knowledge operations, or related enterprise functions.
Strong expertise in knowledge architecture, taxonomy, metadata, content governance, and enterprise knowledge management platforms.
Experience building or transforming knowledge ecosystems, including platform implementation, migration, and operational optimization.
Understanding of AI-powered knowledge retrieval, retrieval-augmented generation (RAG), and the requirements for accurate, governed AI-assisted answers.
Proven ability to establish executive partnerships, influence cross-functional decisions, and drive accountability across business functions.
Experience leading and developing teams, managing performance, and optimizing resources and capacity.
Strong analytical skills with experience defining KPIs, measuring effectiveness, and connecting knowledge performance to business outcomes.
Ability to lead through ambiguity, balance strategic transformation with operational execution, and deliver at speed without compromising quality.
Experience supporting global service operations, contact centers, multilingual environments, or BPO partnerships preferred.

What Success Looks Like A globally scalable Knowledge Management function with a trusted source of truth, clear governance, measurable performance, and efficient content operations. Associates can find and apply accurate information when they need it, business leaders have visibility into knowledge gaps and risks, and AI-enabled systems can reliably consume governed knowledge to improve operational performance and the seller experience.

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