Jobs in the United States

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Added 1 min ago
Assistant Manager
Fulenwider Enterprises Inc
Chester, SC
As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures,…
Added 1 min ago
Assistant Manager
Fulenwider Enterprises Inc
Concord, NC
As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures,…
Added 1 min ago
Assistant Manager
Fulenwider Enterprises Inc
Concord, NC
As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures,…
Added 1 min ago
Assistant Manager
Fulenwider Enterprises Inc
Gastonia, NC
As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures,…
Added 1 min ago
Assistant Manager
Fulenwider Enterprises Inc
Mountain City, TN
As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures,…
Added 1 min ago
Assistant Manager
Fulenwider Enterprises Inc
Stoneville, NC
As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures,…
Added 2 mins ago
Assistant Manager
Fulenwider Enterprises Inc
Fort Mill, SC
As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures,…
Added 2 mins ago
Assistant Manager
Fulenwider Enterprises Inc
Charlotte, NC
As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures,…
Added 2 mins ago
TC
Store Lead - Southshore - Part time
The Childrens Place, Inc.
United States
- Part-time
The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store…
Added 3 mins ago
Assistant Manager
Fulenwider Enterprises Inc
Rock Hill, SC
As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures,…
Added 3 mins ago
Assistant Manager
Fulenwider Enterprises Inc
West Jefferson, NC
As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures,…
Added 4 mins ago
UO
Program Manager, TRiO Student Support Services
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
The Student Academic Success Center at the University of Colorado, Boulder is seeking applications for a Program Manager for TRiO Student Support Services! This position works as part of a…
Added 4 mins ago
BF
2027 Intern Commercial Banking (Denver) - Accelerated Career Track (81882)
BOK Financial
Denver, CO
- $40,123 USD / year
…you will be considered for a role in our Associate rotational development program after…
Added 4 mins ago
SG
Future Opportunities - Business Development Manager
Spire Global
Boulder, CO
- $34,986 USD / year
As a Business Development Manager with Spire's Space Services product portfolio, you will drive growth, expand market presence, and secure new business opportunities with strategic…
Added 5 mins ago
Restaurant General Manager
Chestnut Restaurants
Langhorne, PA
The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual…
Added 5 mins ago
Associate Restaurant Manager
Chestnut Restaurants
Langhorne, PA
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of…
Added 5 mins ago
Restaurant General Manager
Chestnut Restaurants
Souderton, PA
The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual…
Added 5 mins ago
Associate Restaurant Manager
Chestnut Restaurants
Souderton, PA
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of…
Added 5 mins ago
Associate Restaurant Manager
Chestnut Restaurants
Hanover, PA
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of…
Added 5 mins ago
Restaurant General Manager
Chestnut Restaurants
Willow Grove, PA
The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual…
Added 5 mins ago
Associate Restaurant Manager
Chestnut Restaurants
Willow Grove, PA
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of…
Added 5 mins ago
Restaurant General Manager
Chestnut Restaurants
Red Lion, PA
The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual…
Added 5 mins ago
Associate Restaurant Manager
Chestnut Restaurants
Red Lion, PA
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of…
Added 5 mins ago
Associate Restaurant Manager
Chestnut Restaurants
Shillington, PA
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of…
Added 5 mins ago
Restaurant General Manager
Chestnut Restaurants
Shillington, PA
The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual…

Walmart

Senior Manager, Operations - Associate Experience

BENTONVILLE, AR, United States

$90,000 to $180,000 USD / year

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Job details

Pay: $90,000 to $180,000 USD / year
Posting language: English
Posted: Nov 8, 2026

Original job description

Executive & Organizational Communications

Lead executive and organizational communications across MSSPR, shaping clear, compelling narratives that connect business strategy, priorities, and performance to the associate experience.
Serve as a trusted communications advisor to senior leaders, providing strategic counsel, editorial direction, and thoughtful challenge on messaging, timing, and delivery.
Personally develop, write, edit, and deliver executive messages, organizational announcements, business updates, and other high-impact communications.
Establish editorial standards, approval protocols, and communications governance to ensure accuracy, consistency, appropriate executive alignment, and sound judgment.
Translate complex business, organizational, and operational changes into accessible, actionable communications for diverse audiences.

Associate Engagement & Connection

Own the strategy, planning, production, and execution of MSSPR All-Hands, newsletters, recognition programs, and associate engagement initiatives.
Build programs that strengthen connection, belonging, recognition, and understanding of organizational priorities.
Develop a coordinated editorial and engagement calendar that balances business communications, associate needs, and organizational priorities.
Evaluate engagement effectiveness and continuously refine channels, formats, and programs to improve reach, participation, and impact.

Associate Listening & Insights

Design and lead an ongoing associate listening strategy, including recurring pulse surveys, always-on feedback channels, and targeted listening sessions.
Establish representative listening approaches across Seller Support, Risk Operations, countries, and BPO partners while minimizing survey fatigue.
Analyze associate feedback, sentiment, and experience data to identify trends, systemic challenges, and emerging opportunities.
Translate insights into actionable recommendations and partner with business leaders to prioritize and address experience gaps.
Establish closed-loop feedback practices that demonstrate how associate input informs decisions and improvements.

Associate Journey & Experience Improvement

Map and assess the end-to-end associate journey, identifying critical moments across onboarding, training, production readiness, tooling, knowledge access, development, and organizational change.
Identify friction points and gaps that affect associate effectiveness, confidence, engagement, and day-to-day experience.
Partner with Operations, Product, Technology, HR, and Capability leaders to establish improvement plans, clarify ownership, and track execution.
Drive measurable improvements in targeted experience areas while maintaining clear accountability with the teams responsible for implementing solutions.

Change Communications & Adoption

Develop and execute communications strategies that support organizational transformation, technology launches, process changes, and evolving ways of working.
Partner with business and change leaders to assess audience impacts, anticipate resistance, and reinforce understanding and adoption.
Measure communication effectiveness and change adoption, using feedback and behavioral insights to refine messaging and support.
Ensure associates receive timely, relevant information that helps them understand what is changing, why it matters, and what action is required.

Global Associate Experience & Regionalization

Establish a Bentonville-led hub-and-spoke associate experience model with consistent strategy, standards, and governance across Marketplace operations.
Partner with regional leaders to adapt communications, listening approaches, and engagement initiatives to local languages, cultures, and operational environments.
Ensure internal associates and BPO partners receive relevant business and operational communications while tailoring engagement and recognition programs to appropriate audiences.
Establish consistent experience measures across regions while accounting for local needs and differences.

Measurement, Governance & Operational Excellence

Establish KPIs for associate engagement, communication effectiveness, change adoption, and experience improvement.
Use quantitative and qualitative insights to measure sentiment, comprehension, adoption, and reduction in associate friction.
Develop dashboards and executive reporting that connect associate experience trends to business priorities and improvement actions.
Own end-to-end execution of the function, including planning, content development, production, stakeholder coordination, approvals, and delivery.
Establish scalable workflows, prioritization, and operating practices that improve speed, quality, consistency, and productivity.
Leverage technology, AI, and automation to streamline communications production, listening analysis, and reporting without compromising accuracy or human judgment.

What You'll Bring

Demonstrated experience leading internal or executive communications, associate engagement, employee experience, or related functions in a complex organization.
Exceptional writing, editing, storytelling, and executive communications skills, with the ability to translate complex information into concise, compelling, human-centered messages.
Proven ability to advise senior executives, shape organizational narratives, challenge assumptions, and exercise sound judgment in sensitive communications.
Experience personally managing communications programs and channels, including executive messaging, newsletters, town halls, organizational announcements, and engagement initiatives.
Experience designing or managing associate listening programs, pulse surveys, feedback mechanisms, and engagement measurement.
Strong analytical skills with the ability to translate qualitative and quantitative insights into actionable recommendations and measurable improvements.
Experience leading cross-functional initiatives and influencing outcomes without direct authority.
Strong understanding of change communications, organizational adoption, and employee experience improvement.
Ability to balance strategic planning with hands-on execution, manage competing priorities, and deliver high-quality work in a fast-paced environment.
Experience supporting global, distributed, frontline, or BPO populations preferred.
Fluency with modern communications platforms, survey tools, analytics, AI, and automation.
Strong business acumen, relationship-building skills, discretion, and executive presence.

What Success Looks Like A globally connected MSSPR organization where associates are informed, engaged, heard, and supported in doing their best work. Executive communications are clear, credible, and aligned with business priorities. Associates understand and adopt change. Listening programs surface meaningful insights, and cross-functional partners act on them. Engagement improves, day-to-day friction decreases, and leadership has measurable visibility into the associate experience.

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More about this job

Skills

Editorial standards
Communication skills
Reporting
Prioritization
Editing
Analytical skills
Strategic planning
Relationship building

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