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Added 8 mins ago
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Group Director, Technical Program Management - Strategic Partnerships - AI Natives
Walmart
SAN BRUNO, CA
- $254,000 to $481,000 USD / year
…AI experiences, agentic commerce, enterprise productivity, developer tooling, foundation-model access, and new technical…
Added 10 mins ago
W
Senior Manager, Quality Assurance Ops Excellence and Resiliency
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Build an operational resilience model by identifying critical processes, dependencies, single points of failure, technology and data vulnerabilities, and contingency needs across Risk…
Added 10 mins ago
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Senior Manager, Operations - Knowledge Management
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Define and execute a global knowledge management strategy, operating model, and roadmap across Seller Support and Risk Operations.
Added 10 mins ago
W
Senior Manager, Operations - Associate Experience
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Establish a Bentonville-led hub-and-spoke associate experience model with consistent strategy, standards, and governance across Marketplace operations.
Added 10 mins ago
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(USA) Principal, Software Engineer
Walmart
SUNNYVALE, CA
- $143,000 to $286,000 USD / year
Architect and implement cloud-native distributed systems integrating AI agents and model-driven design to enhance product capabilities.
Added 10 mins ago
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Principal, Software Engineer - Walmart Data Ventures
Walmart
BELLEVUE, WA
- $132,000 to $264,000 USD / year
Architect and integrate intelligent AI-enhanced applications using cloud-native principles and model-driven design.
Added 10 mins ago
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Distinguished, Product Manager - Associate AI
Walmart
SUNNYVALE, CA · BENTONVILLE, AR · BELLEVUE, WA
- $169,000 to $338,000 USD / year
Deep product leadership experience building and scaling complex enterprise platforms, across AI/ML, agentic systems, search, personalization, data, or developer ecosystems.
Added 16 mins ago
Technology Consulting Senior Principal
Accenture
Clayton, MO
Added 34 mins ago
Lead Software Engineer - AI
Humana
Atlanta, GA
Model Development and Fine-Tuning:** Evaluate, select, and where appropriate guide the fine-tuning of foundation models. Establish model evaluation frameworks that prioritize safety,…
Added 36 mins ago
Account Sales Executive
Bloomlife
Remote, United States
Introduce the Business Model: Speak confidently about pricing, reimbursement and billing workflows, documentation requirements, payer coverage, and EMR integration; bring in internal…
Added 56 mins ago
UO
Temporary Marketing Assistant
University of Colorado Denver
Boulder, CO
- $25 to $30 USD / hour
…in equal amounts. Computer science algorithms are needed to model language as a process, but optimal performance can only be achieved through understanding the nuances of…
Added 1 hour ago
Senior Software Engineer (AI-Native)
Telegent, Inc.
Pleasant Grove, UT
Geek out over paradigm-shifting approaches, like TypeSafe's Jev decision model routing an agent's steps, but don't let shiny object syndrome get in the way of shipping
Added 1 hour ago
Senior AI Operations Engineer (Senior Software Engineer)
Vizient, Inc.
Centennial, CO
Added 1 hour ago
Senior Category Management Executive - Indirect
Vizient, Inc.
Centennial, CO
Added 1 hour ago
Senior Category Manager - Indirect
Vizient, Inc.
Centennial, CO
Added 1 hour ago
Associate Vice President, Strategic Growth & Market Opportunity
Vizient, Inc.
Centennial, CO
…potential, and investment implications without owning the underlying model architecture. {=html} - Ability to translate ambiguous enterprise or business-unit requests into clearly defined…
Added 1 hour ago
Senior AI Operations Engineer (Senior Software Engineer)
Vizient, Inc.
Centennial, CO
Added 1 hour ago
HPC Systems Engineer
University Corporation for Atmospheric Research
Boulder, CO
…platform for sharing and stewarding Earth system science data and model output; leads efforts to transform how NSF NCAR develops and optimizes scientific software; and develops software…
Added 1 hour ago
Director, AI Systems and Delivery (Deputy Lead, AI Integration)
The Aerospace Corpor
Colorado Springs, CO
…for it in front of division and corporate leadership. Work Model: This is a full-time position based 100% onsite in Colorado Springs, Co, Chantilly, Va, or El Segundo, Ca. What Corporate…
Added 1 hour ago
Design Engineer - Dynamic Studies and Modeling
Ulteig Engineers, In
Denver, CO
…PSSE, PSLF, TSAT and PSCAD models of renewable plants - Perform model quality tests and model benchmarking for various software models. - Understand dynamic model block diagrams and tune…
Added 1 hour ago
Design Engineer - Dynamic Studies and Modeling
Ulteig Engineers, In
Denver, CO
…PSSE, PSLF, TSAT and PSCAD models of renewable plants - Perform model quality tests and model benchmarking for various software models. - Understand dynamic model block diagrams and tune…
Added 1 hour ago
Direct Action EOD Subject Matter Expert
BOOZ, ALLEN & HAMILTON, INC.
Fort Carson, CO
Added 1 hour ago
Analytics Engineer
Benchmark Utility Services
Remote, United States
Submits model changes for Director review before production release
Added 1 hour ago
TA
2027 Space Debris and Satellite Disposal Analyst
The Aerospace Corpor
Colorado Springs, CO
- $100,000 to $140,000 USD / year
Added 1 hour ago
TA
Flight Dynamics Engineer
The Aerospace Corpor
Colorado Springs, CO
- $132,900 to $249,600 USD / year
This position will be a hybrid work model based in El Segundo, CA; Colorado Springs, CO; Chantilly, VA; or Albuquerque, NM, with the expectation that the selected candidate works at least 4…

Walmart

Senior Manager, Operations - Associate Experience

BENTONVILLE, AR, United States

$90,000 to $180,000 USD / year

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Job details

Pay: $90,000 to $180,000 USD / year
Posting language: English
Posted: Nov 8, 2026

Original job description

Executive & Organizational Communications

Lead executive and organizational communications across MSSPR, shaping clear, compelling narratives that connect business strategy, priorities, and performance to the associate experience.
Serve as a trusted communications advisor to senior leaders, providing strategic counsel, editorial direction, and thoughtful challenge on messaging, timing, and delivery.
Personally develop, write, edit, and deliver executive messages, organizational announcements, business updates, and other high-impact communications.
Establish editorial standards, approval protocols, and communications governance to ensure accuracy, consistency, appropriate executive alignment, and sound judgment.
Translate complex business, organizational, and operational changes into accessible, actionable communications for diverse audiences.

Associate Engagement & Connection

Own the strategy, planning, production, and execution of MSSPR All-Hands, newsletters, recognition programs, and associate engagement initiatives.
Build programs that strengthen connection, belonging, recognition, and understanding of organizational priorities.
Develop a coordinated editorial and engagement calendar that balances business communications, associate needs, and organizational priorities.
Evaluate engagement effectiveness and continuously refine channels, formats, and programs to improve reach, participation, and impact.

Associate Listening & Insights

Design and lead an ongoing associate listening strategy, including recurring pulse surveys, always-on feedback channels, and targeted listening sessions.
Establish representative listening approaches across Seller Support, Risk Operations, countries, and BPO partners while minimizing survey fatigue.
Analyze associate feedback, sentiment, and experience data to identify trends, systemic challenges, and emerging opportunities.
Translate insights into actionable recommendations and partner with business leaders to prioritize and address experience gaps.
Establish closed-loop feedback practices that demonstrate how associate input informs decisions and improvements.

Associate Journey & Experience Improvement

Map and assess the end-to-end associate journey, identifying critical moments across onboarding, training, production readiness, tooling, knowledge access, development, and organizational change.
Identify friction points and gaps that affect associate effectiveness, confidence, engagement, and day-to-day experience.
Partner with Operations, Product, Technology, HR, and Capability leaders to establish improvement plans, clarify ownership, and track execution.
Drive measurable improvements in targeted experience areas while maintaining clear accountability with the teams responsible for implementing solutions.

Change Communications & Adoption

Develop and execute communications strategies that support organizational transformation, technology launches, process changes, and evolving ways of working.
Partner with business and change leaders to assess audience impacts, anticipate resistance, and reinforce understanding and adoption.
Measure communication effectiveness and change adoption, using feedback and behavioral insights to refine messaging and support.
Ensure associates receive timely, relevant information that helps them understand what is changing, why it matters, and what action is required.

Global Associate Experience & Regionalization

Establish a Bentonville-led hub-and-spoke associate experience model with consistent strategy, standards, and governance across Marketplace operations.
Partner with regional leaders to adapt communications, listening approaches, and engagement initiatives to local languages, cultures, and operational environments.
Ensure internal associates and BPO partners receive relevant business and operational communications while tailoring engagement and recognition programs to appropriate audiences.
Establish consistent experience measures across regions while accounting for local needs and differences.

Measurement, Governance & Operational Excellence

Establish KPIs for associate engagement, communication effectiveness, change adoption, and experience improvement.
Use quantitative and qualitative insights to measure sentiment, comprehension, adoption, and reduction in associate friction.
Develop dashboards and executive reporting that connect associate experience trends to business priorities and improvement actions.
Own end-to-end execution of the function, including planning, content development, production, stakeholder coordination, approvals, and delivery.
Establish scalable workflows, prioritization, and operating practices that improve speed, quality, consistency, and productivity.
Leverage technology, AI, and automation to streamline communications production, listening analysis, and reporting without compromising accuracy or human judgment.

What You'll Bring

Demonstrated experience leading internal or executive communications, associate engagement, employee experience, or related functions in a complex organization.
Exceptional writing, editing, storytelling, and executive communications skills, with the ability to translate complex information into concise, compelling, human-centered messages.
Proven ability to advise senior executives, shape organizational narratives, challenge assumptions, and exercise sound judgment in sensitive communications.
Experience personally managing communications programs and channels, including executive messaging, newsletters, town halls, organizational announcements, and engagement initiatives.
Experience designing or managing associate listening programs, pulse surveys, feedback mechanisms, and engagement measurement.
Strong analytical skills with the ability to translate qualitative and quantitative insights into actionable recommendations and measurable improvements.
Experience leading cross-functional initiatives and influencing outcomes without direct authority.
Strong understanding of change communications, organizational adoption, and employee experience improvement.
Ability to balance strategic planning with hands-on execution, manage competing priorities, and deliver high-quality work in a fast-paced environment.
Experience supporting global, distributed, frontline, or BPO populations preferred.
Fluency with modern communications platforms, survey tools, analytics, AI, and automation.
Strong business acumen, relationship-building skills, discretion, and executive presence.

What Success Looks Like A globally connected MSSPR organization where associates are informed, engaged, heard, and supported in doing their best work. Executive communications are clear, credible, and aligned with business priorities. Associates understand and adopt change. Listening programs surface meaningful insights, and cross-functional partners act on them. Engagement improves, day-to-day friction decreases, and leadership has measurable visibility into the associate experience.

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More about this job

Skills

Editorial standards
Communication skills
Reporting
Prioritization
Editing
Analytical skills
Strategic planning
Relationship building

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