Manager, Process Improvement

Role summary:

The team leads the development of essential reporting and metrics to support the Licensing Department’s growth. Responsibilities include creating databases and SharePoint sites, automating reporting with tools like Tableau and PowerBI, managing local permitting requirements, and supporting API integration with third-party licensing software.

The (USA) Manager, Process Improvement leads initiatives to enhance key business functions by analyzing performance data, identifying gaps, and developing sustainable solutions. This role partners with cross-functional teams to align strategies, simplify processes, and ensure compliance with company policies. Strong communication and stakeholder management skills are essential to influence decision-makers and facilitate adoption of improvements.

About the team:

The team focuses on establishing efficient, compliant processes that enable scalable maintenance programs while adhering to state and local regulations. Collaboration with cross-functional partners ensures alignment and continuous improvement, driving operational excellence and sustainable business solutions within the organization.

What you'll do:

• Renew licenses for US business: Research renewal requirements, draft license applications, manage payments, submit to agency for processing, problem solve issues as they arise, provide licenses to the facilities, and document steps in systems.
• Handle complex license renewals for the US business.
• Complete processes according to standard procedures, provide guidance on developing additional procedures, identify opportunities for efficiency and automation, and utilize data to determine risk and priorities.
• Communicate with agencies, internal stakeholders, and business on license status.

What you'll bring:

• Bachelor's degree in Business or related field OR 2 years’ experience in compliance, ethics, legal, project management, or related area.
• Licensing, government, or compliance experience.
• Experience with large volume operations, including strong organization, prioritization, and communication skills.
• High level of attention to detail.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

• Stock