Jobs in the United States

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Added 2 mins ago
Operations Analyst Technician
ARMA Global Corporation
United States
At ARMA, people are our differentiator. As an Operations Analyst Technician you will help to continue to support the mission. You will utilize your 4+ years of experience to provide a wide…
Added 2 mins ago
Operations Analyst Technician
ARMA Global Corporation
United States
At ARMA, people are our differentiator. As an Operations Analyst Technician you will help to continue to support the mission. You will utilize your 4+ years of experience to provide a wide…
Added 2 mins ago
COMSEC Responsible Officer (CRO) - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
GDIT is seeking an individual to fill a position as a COMSEC Manager/Alternate as part of our Operations and Maintenance team. Individual will be responsible for supporting day-to-day…
Added 5 mins ago
Operations Analyst Technician
ARMA Global Corporation
United States
At ARMA, people are our differentiator. As an Operations Analyst Technician you will help to continue to support the mission. You will utilize your 4+ years of experience to provide a wide…
Added 5 mins ago
Operations Analyst Technician
ARMA Global Corporation
United States
At ARMA, people are our differentiator. As an Operations Analyst Technician you will help to continue to support the mission. You will utilize your 4+ years of experience to provide a wide…
Added 5 mins ago
COMSEC Responsible Officer (CRO) - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
GDIT is seeking an individual to fill a position as a COMSEC Manager/Alternate as part of our Operations and Maintenance team. Individual will be responsible for supporting day-to-day…
Added 7 mins ago
SW
Meat Cutter and Wrapper
Sam's West, Inc.
Springfield, MO
- $17 to $25 USD / hour
Be an Expert: Demonstrates knowledge of business on the floor, backroom operations, product safety standards, sanitation guidelines, inventory management, and the operation, maintenance,…
Added 7 mins ago
SW
Meat Cutter and Wrapper
Sam's West, Inc.
Springfield, MO
- $17 to $25 USD / hour
Be an Expert: Demonstrates knowledge of business on the floor, backroom operations, product safety standards, sanitation guidelines, inventory management, and the operation, maintenance,…
Added 10 mins ago
T
Office Administrative Assistant (Bilingual in Chinese)
TransGlobal
Monrovia, CA
- $18 to $22 USD / hour
…administrative tasks, and assisting with day-to-day office operations. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities in a fast-paced…
Added 12 mins ago
Testing Technician (1st Shift)
BorgWarner Inc.
Arden, NC
Reliably set-up and perform gas stand, engine dynamometer, special testing, and other benchwork. Complete engineering reports, present data to Engineering, as well as other lab duties.
Added 12 mins ago
CG
CASHIER/FOOD SERVICE WORKER (FULL TIME AND PART TIME)
Compass Group, North America
Morganton, NC
- $14.75 USD / hour
- Full-time
- Part-time
Added 12 mins ago
Registered Nurse
Veterans Affairs, Veterans Health Administration
Goldsboro, NC
Added 12 mins ago
UH
Accountant II
UNC Health Care
Morrisville, NC
- $28.87 to $41.5 USD / hour
This position is responsible for researching and analyzing data from multiple sources in order to support the recording of journal entries, often involving multiple legal entities, and for…
Added 12 mins ago
S
Catering Manager 3
Sodexo
GREENVILLE, NC
- $56,270 to $72,820 USD / year
You will lead the planning and execution of catering operations to deliver exceptional service and drive business success. Combining creativity with practical insights, you’ll ensure…
Added 12 mins ago
Material Control Worker/Warehouse
Labcorp
Raleigh, NC
…decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s…
Added 12 mins ago
Associate Software Engineer
Highmark Health
Raleigh, NC
1 year proficiency in design and analysis of algorithms, data structures, and design patterns in the building and deploying of scalable; highly available systems
Added 12 mins ago
Systems Administrator – Kiteworks
SitusAMC
Raleigh, NC
The Associate, Systems Administrator is an individual contributor in the Systems Administration job family, responsible for the implementation, administration, and ongoing support of the…
Added 13 mins ago
Value-Based Programs Lead (Medicaid)
Humana
Jefferson City, MO
+ Analyze financial, utilization, and performance data to identify opportunities to drive improvements in quality and/or reductions in total cost of care.
Added 13 mins ago
M
Assistant Director of Group Sales
Marriott
CHARLOTTE, NC
- $117,000 to $154,200 USD / year
…responsibility for achieving group revenue goals and guest and associate satisfaction. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales…
Added 13 mins ago
Vice President, Data Center Technology
Compass Group, North America
CHARLOTTE, NC
The Vice President, Data Center Technology leads the technology strategy for Compass Group's rapidly growing Data Centers service line. This leader defines what technology each data center…
Added 13 mins ago
C
Azure Cosmos DB Developer and Java Developer (Open for Remote)
Cognizant
Charlotte, NC
- $69,500 to $123,500 USD / year
…scalable, secure, and high-performing cloud-native applications and data solutions on Microsoft Azure. You will be a valued member of our technology delivery team and work collaboratively…
Added 13 mins ago
Supervisor, Warehouse - SYGMA - Charlotte, NC
Sysco
CHARLOTTE, NC
Work with Inventory Control and Operations Systems to ensure that all product integrity is maintained and is properly stored and rotated.
Added 34 mins ago
W
(USA) Tire & Battery Technician - Automotive part time
Walmart
Fargo, ND
- $20 to $28 USD / hour
- Part-time
…and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale…
Added 37 mins ago
Data Center Technician, DCO
Amazon
SPARKS, NV
…world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services…
Added 37 mins ago
AE
Warehouse Associate l - Receiving (8:30 AM - 5:00 PM)
Arrow Electronics
Reno, NV
- $24 to $26.5 USD / hour
Whether you're supporting warehouse operations, production, inventory management, logistics, or global supply chain initiatives, you'll collaborate with teams across the business to solve…

Walmart Inc.

Senior Manager, Operations - Associate Experience

United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary... The Senior Manager, Associate Experience leads the strategy and execution of communications, engagement, and associate experience initiatives across Marketplace Seller Support and Risk Operations. This leader shapes executive and organizational narratives, strengthens associate connection and engagement, and builds an ongoing listening strategy that translates feedback into measurable improvements.

Serving as a trusted advisor to senior leadership, the Senior Manager owns executive communications, organizational announcements, All-Hands, newsletters, recognition, and engagement programs while establishing new capabilities in associate listening, experience measurement, and continuous improvement.

This is a hands-on leadership role requiring exceptional writing, editorial judgment, strategic thinking, and execution. The Senior Manager will build a globally scalable, insight-driven associate experience function that helps associates stay informed, feel heard, adopt change, and perform at their best.

What you'll do... Executive & Organizational Communications

Lead executive and organizational communications across MSSPR, shaping clear, compelling narratives that connect business strategy, priorities, and performance to the associate experience.
Serve as a trusted communications advisor to senior leaders, providing strategic counsel, editorial direction, and thoughtful challenge on messaging, timing, and delivery.
Personally develop, write, edit, and deliver executive messages, organizational announcements, business updates, and other high-impact communications.
Establish editorial standards, approval protocols, and communications governance to ensure accuracy, consistency, appropriate executive alignment, and sound judgment.
Translate complex business, organizational, and operational changes into accessible, actionable communications for diverse audiences.

Associate Engagement & Connection

Own the strategy, planning, production, and execution of MSSPR All-Hands, newsletters, recognition programs, and associate engagement initiatives.
Build programs that strengthen connection, belonging, recognition, and understanding of organizational priorities.
Develop a coordinated editorial and engagement calendar that balances business communications, associate needs, and organizational priorities.
Evaluate engagement effectiveness and continuously refine channels, formats, and programs to improve reach, participation, and impact.

Associate Listening & Insights

Design and lead an ongoing associate listening strategy, including recurring pulse surveys, always-on feedback channels, and targeted listening sessions.
Establish representative listening approaches across Seller Support, Risk Operations, countries, and BPO partners while minimizing survey fatigue.
Analyze associate feedback, sentiment, and experience data to identify trends, systemic challenges, and emerging opportunities.
Translate insights into actionable recommendations and partner with business leaders to prioritize and address experience gaps.
Establish closed-loop feedback practices that demonstrate how associate input informs decisions and improvements.

Associate Journey & Experience Improvement

Map and assess the end-to-end associate journey, identifying critical moments across onboarding, training, production readiness, tooling, knowledge access, development, and organizational change.
Identify friction points and gaps that affect associate effectiveness, confidence, engagement, and day-to-day experience.
Partner with Operations, Product, Technology, HR, and Capability leaders to establish improvement plans, clarify ownership, and track execution.
Drive measurable improvements in targeted experience areas while maintaining clear accountability with the teams responsible for implementing solutions.

Change Communications & Adoption

Develop and execute communications strategies that support organizational transformation, technology launches, process changes, and evolving ways of working.
Partner with business and change leaders to assess audience impacts, anticipate resistance, and reinforce understanding and adoption.
Measure communication effectiveness and change adoption, using feedback and behavioral insights to refine messaging and support.
Ensure associates receive timely, relevant information that helps them understand what is changing, why it matters, and what action is required.

Global Associate Experience & Regionalization

Establish a Bentonville-led hub-and-spoke associate experience model with consistent strategy, standards, and governance across Marketplace operations.
Partner with regional leaders to adapt communications, listening approaches, and engagement initiatives to local languages, cultures, and operational environments.
Ensure internal associates and BPO partners receive relevant business and operational communications while tailoring engagement and recognition programs to appropriate audiences.
Establish consistent experience measures across regions while accounting for local needs and differences.

Measurement, Governance & Operational Excellence

Establish KPIs for associate engagement, communication effectiveness, change adoption, and experience improvement.
Use quantitative and qualitative insights to measure sentiment, comprehension, adoption, and reduction in associate friction.
Develop dashboards and executive reporting that connect associate experience trends to business priorities and improvement actions.
Own end-to-end execution of the function, including planning, content development, production, stakeholder coordination, approvals, and delivery.
Establish scalable workflows, prioritization, and operating practices that improve speed, quality, consistency, and productivity.
Leverage technology, AI, and automation to streamline communications production, listening analysis, and reporting without compromising accuracy or human judgment.

What You'll Bring

Demonstrated experience leading internal or executive communications, associate engagement, employee experience, or related functions in a complex organization.
Exceptional writing, editing, storytelling, and executive communications skills, with the ability to translate complex information into concise, compelling, human-centered messages.
Proven ability to advise senior executives, shape organizational narratives, challenge assumptions, and exercise sound judgment in sensitive communications.
Experience personally managing communications programs and channels, including executive messaging, newsletters, town halls, organizational announcements, and engagement initiatives.
Experience designing or managing associate listening programs, pulse surveys, feedback mechanisms, and engagement measurement.
Strong analytical skills with the ability to translate qualitative and quantitative insights into actionable recommendations and measurable improvements.
Experience leading cross-functional initiatives and influencing outcomes without direct authority.
Strong understanding of change communications, organizational adoption, and employee experience improvement.
Ability to balance strategic planning with hands-on execution, manage competing priorities, and deliver high-quality work in a fast-paced environment.
Experience supporting global, distributed, frontline, or BPO populations preferred.
Fluency with modern communications platforms, survey tools, analytics, AI, and automation.
Strong business acumen, relationship-building skills, discretion, and executive presence.

What Success Looks Like A globally connected MSSPR organization where associates are informed, engaged, heard, and supported in doing their best work. Executive communications are clear, credible, and aligned with business priorities. Associates understand and adopt change. Listening programs surface meaningful insights, and cross-functional partners act on them. Engagement improves, day-to-day friction decreases, and leadership has measurable visibility into the associate experience. ㅤ

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Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.

Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects

Masters, Masters: Operations Management

Project Management - Project Management Professional - Certification Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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