Accounting Systems Manager

About Walker

Since 1961, Walker Therapeutic & Educational Programs has been a trusted partner for children, youth, and families, navigating some of life’s most difficult challenges. Based in Needham, our mission is to nurture hope, build strengths, and develop lifelong skills in partnership with the children, youth, families, and communities we serve. We provide comprehensive, trauma-informed residential, educational, and clinical services to children and youth with complex social-emotional, behavioral, and learning needs, while supporting their families every step of the way. Through three specialized divisions - Residential & Educational Programs, Behavioral Health & Community-Based Services, and Walker Solutions - we deliver relationship-based care and capacity-building that makes a lasting difference. Today, we serve children, youth, and families from more than 150 communities across Massachusetts.

Make a Difference Every Day

The Accounting Systems Manager leads the administration, integration, and continuous improvement of Walker's financial and related business systems. Combining strong accounting knowledge with systems expertise, this role ensures accurate data, effective controls, scalable processes, and timely decision support.

The position serves as Finance's primary systems liaison and subject matter expert for finance systems including Microsoft Dynamics 365 Business Central, Cube, Continia, Paycom, Blackbaud Raiser's Edge, EHR and third-party billing linkages, SharePoint, Power BI, Power Automate, and related applications.

Essential Functions

Financial Systems Administration

• Serve as Finance administrator and subject matter expert for Business Central and related applications.
• Configure, test, document, secure, and optimize systems, including reconciliations, fixed assets, allocations, workflows, dimensions, interfaces, and reporting.
• Manage user access, roles, approvals, configuration, and periodic access reviews in accordance with Walker technology policies and procedures.
• Monitor system performance and integrations; resolve issues; coordinate vendors, upgrades, and enhancements; and maintain system inventories, procedures, training materials, and continuity documentation.

Systems Implementation and Integration

• Lead Finance workflows for system implementations, integrations, upgrades, and conversions across EHR/billing, Business Central, Cube, Continia, Paycom, Raiser’s Edge, banking, and reporting tools.
• Define requirements, map financial data, coordinate interface design, testing, reconciliation, exception monitoring, and ongoing data exchanges.
• Evaluate integration opportunities that reduce manual entry and improve accuracy, timeliness, controls, and auditability.
• Coordinate stakeholders, vendors, and consultants to deliver projects on time, within scope, and with effective user adoption.

Accounting, Controls, and Compliance

• Assess the accounting and control implications of system configurations, workflows, and integrations.
• Support reconciliations, journal entries, fixed assets, allocations, close processes, audits, regulatory reporting, and related documentation as needed.
• Investigate and resolve data discrepancies, failed interfaces, incomplete transactions, and configuration issues.
• Partner with the Controller and finance team to strengthen segregation of duties, approvals, documentation, data integrity, and reporting reliability.

Reporting, Analytics, and Decision Support

• Develop reliable financial, operational, and management reporting across multiple systems.
• Implement and optimize Business Central reporting, Cube, Power BI, dashboards, and other analytics tools.
• Support budgeting, forecasting, scenario modeling, resource planning, and management decision-making with timely, well-governed data.

Process Improvement and Microsoft 365 Solutions

• Design scalable workflows that reduce manual processing, spreadsheet dependency, duplicate entry, and person-specific knowledge.
• Use Power Automate and other tools to automate approvals, notifications, data collection, reconciliations, exception routing, and recurring work.
• Partner with Walker Technology on the launch and governance of the Walkerpedia Finance site, document architecture, permissions, version control, procedures, calendars, and user guidance.
• Partner with Walker Technology on the launch and governance of SharePoint, Teams, Forms, Lists, Planner, Excel, Power BI, and other licensed tools to improve collaboration, reporting, and productivity consistent with Walker technology policies and procedures.
• Define and report measurable outcomes for process improvements; support adoption through communication, testing, training, and documentation.

Cross-Functional Partnership and Project Management

• Partner with Finance, the Office of People and Culture, Advancement, Programs, Performance Improvement, and senior leadership to identify needs and develop effective solutions.
• Act as a trusted advisor on systems, integrations, process design, reporting, automation, and technology use.
• Manage concurrent projects, vendors, risks, dependencies, timelines, and status reporting.
• Special projects as assigned.

Other Responsibilities

• Additional duties as assigned.

Skills and Abilities

• Strong analytical, problem-solving, project management, documentation, and organizational skills.
• Ability to translate business and accounting requirements into practical system solutions and explain technical concepts to non-technical users.
• Advanced Excel skills and experience developing reliable reports, analyses, and financial models.
• Excellent communication, facilitation, training, customer-service, and relationship-building skills.
• Ability to work independently, manage competing priorities, maintain confidentiality, and exercise sound judgment.
• Excellent analytical skills with the ability to interpret financial data for non-financial users.
• High degree of accuracy, attention to detail, and organizational skills.
• Strong interpersonal and customer-service skills; proven ability to build collaborative relationships across departments.
• Demonstrated initiative, problem-solving abilities, and a continuous improvement mindset.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing needs.
• Ability to maintain confidentiality and exhibit sound professional judgment.
• Perform sedentary work for extended periods, lifting (up to 10 lbs.), typing, and looking at a computer screen.

Key Competencies

• Accounting Systems Expertise • Financial and Operational Acumen • Systems Integration • Data Governance and Analysis • Process Improvement and Automation • Project and Change Management • Cross-Functional Collaboration • Communication and Relationship Building

Schedule:

• 9:00am - 5:00pm Monday-Friday with flexibility for evenings based on program and operational needs

Qualifications

Education and Certifications

Required:

Education

• Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or a related field, or equivalent relevant experience.

Experience

• Minimum of five years of progressive experience in accounting, financial systems, ERP administration, financial operations, or business systems support.
• Strong accounting background, including financial reporting, internal controls, transaction flows, reconciliations, and close processes.
• CPA is not required.
• Experience with ERP implementation, systems integration, workflow design, process improvement, and cross-functional project leadership.

Preferred:

• Hands-on experience with Microsoft Dynamics 365 Business Central, including security, workflows, reporting, fixed assets, allocations, dimensions, and integrations.
• Experience with financial planning and reporting tools, payroll and fundraising systems, expense management applications, Microsoft 365 automation and collaboration tools, and EHR or revenue-cycle platforms. Experience with Cube, Continia, Paycom, Blackbaud Raiser’s Edge, SharePoint, Power BI, and Power Automate is highly desirable.
• Experience building dashboards, automated workflows, controlled document solutions, and cross-system reporting.
• Experience supporting nonprofit, health and human services, behavioral health, education, or other mission-driven organizations.

Other Requirements:

• Successfully complete all background check suitability requirements
• Must have reliable transportation with ability to travel to different locations

Supervision:

Reports to: Chief Financial Officer

Equal Opportunity Statement

Walker is an equal opportunity employer and does not discriminate based upon an individual's race, color, religion, national origin, sex, age, marital status, sexual orientation, genetic information, disability, veteran status, pregnancy, national guard or reserve unit obligations, participation in discrimination complaint-related activities, or membership in any category protected by federal or state law.