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Added 2 mins ago
KC
Special Events Manager
King County Library System
Issaquah, WA
- $43.57 to $53.01 USD / hour
KCLS is seeking a Special Events Manager to lead the strategy, planning, and execution of fundraising events, community gatherings, and celebrations to generate critical revenue in support…
Added 3 mins ago
Associate Director for Advancement
University of Washington
Seattle, WA
…University’s reputation and support equitable community building and service. This starts with creating a culture of belonging within our organization that values the diverse experiences…
Added 3 mins ago
Manager, Software Engineering
Plansource
UNAVAILABLE
The Manager, Software Engineering is responsible for leading and developing a team of software engineers while ensuring the delivery of high quality, scalable, and maintainable SaaS…
Added 4 mins ago
BH
Admission Registered Nurse (RN) - Wednesday - Saturday, 8am - 6pm
Bristol Hospice
Grants Pass, OR
- $50 to $52 USD / hour
Establish and monitor community, customer, payer and patient perceptions of Bristol Hospice as a high-quality provider of hospice services in the community
Added 6 mins ago
Branch Manager 4 - Evanston, IL
U.S. Bank National Association
Evanston, IL
…and ensuring employees are equipped to deliver exceptional customer…
Added 7 mins ago
Dialysis Clinical Manager Registered Nurse - RN
Fresenius Medical Care
Conway, NH
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 7 mins ago
Project Accountant - Remote, US
Bowman
Concord, NH
…supportive of our unwavering commitment to provide unparalleled service to our…
Added 7 mins ago
O
Principal Program Manager - OCI Product Marketing
Oracle
Concord, NH
- $90,100 to $209,500 USD / year
We are looking for a strategic Program Manager (IC4) to establish and run the operating model for business-critical OCI Web and Oracle AI World programs. This role brings sustained…
Added 7 mins ago
Program Manager
Zayo
Concord, NH
The Program Manager will work with the Sr. Manager, Business Performance to support a Customer Program and to serve as national Project Delivery (PD) liaison, identifying best practices,…
Added 7 mins ago
Corporate Trust Relationship Manager I
UMB Bank
Concord, NH
The Corporate Trust Relationship Manager I role supports our Corporate Trust team by acting as the main point of contact for our clients and ensuring we deliver the unparalleled customer…
Added 7 mins ago
C
Product Manager – Retirement Services
Cognizant
Concord, NH
- $150,000 to $180,000 USD / year
As a Product Manager – Retirement Services, you will make an impact by serving as the strategic bridge between business stakeholders, client leadership, and delivery teams to drive…
Added 7 mins ago
Analyst, Product Support
SitusAMC
Concord, NH
Displays strong customer service acumen and skills
Added 8 mins ago
Group Product Manager, Privacy
Ford Motor Company
Concord, NH
As a Group Product Manager, you will lead a small team solving core customer problems. The solutions you help to champion will create an elevated customer experience.
Added 8 mins ago
Manager - IT Service Management
Maximus
Concord, NH
Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service…
Added 8 mins ago
PATIENT SERVICES MANAGER
Compass Group, North America
Concord, NH
Healthcare experience is not required. A strong hospitality and customer service background, along with experience leading teams, is what we’re looking for. This opportunity offers growth…
Added 8 mins ago
T
Information Security Engineer
TTEC
Concord, NH
- $65,000 to $70,000 USD / year
You’ll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events.
Added 8 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Concord, NH
Operational Excellence: Deliver solutions in high-pressure, multi-customer environments, addressing complex needs with speed and precision.
Added 8 mins ago
Regional Account Executive - Southern New Hampshire or Northern Massachusetts
U.S. Bank
Concord, NH
…- no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered…
Added 8 mins ago
Senior Broker Relationship Manager - Small Commercial
Travelers Insurance Company
Concord, NH
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 8 mins ago
Patient Care Technician - PCT - Dialysis Preceptor
Fresenius Medical Care
Londonderry, NH
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 8 mins ago
OR
Wireless Retail Sales Associate - W2330
OSL Retail Services
ROCHESTER, NH
- $19 USD / hour
Deliver a five-star customer service, finding the perfect solutions for every customer
Added 11 mins ago
Director Product Manager, Cloud Infrastructure and AI Networking
Hewlett Packard Enterprise
Sunnyvale, CA · Roseville, CA
Drive the Cloud Customer segment platforms strategy, product definition, and program execution.
Added 11 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
WALLA WALLA, WA
- $18.25 to $25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 11 mins ago
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Pharmacy Customer Service Associate
Walgreens
QUINTON, VA
- $16 to $20 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 11 mins ago
W
Pharmacy Cashier
Walgreens
HOUSTON, TX
- $16 to $20 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…

Walgreens

Shift Lead

ALBUQUERQUE, NM, United States

$17.5 to $22.5 USD / hour

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Job details

Pay: $17.5 to $22.5 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Summary:

Opens and closes the store in the absence of store management, including all required systems startups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience.

Job Responsibilities:

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
Assist with ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottomshelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Supports execution of Pickup program.
Has working knowledge of store systems and store equipment.
Assist at Pharmacy out window as requested in states where allowed without licensure, certifcation, or registration, or have met the requirements for licensure, certification or registration by state Boards of Pharmacy in states that require such.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Reports disciplinary issues and customer complaints to management.

Basic Qualifications

One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications

Prefer the knowledge of store inventory control.
Obtains and maintains valid PTCB or ExCPT certification or pharmacy license as required by state.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $17.5 - $22.5 / Hourly

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More about this job

Skills

Cash handling
Customer experience
Customer service
Sales
Logistics
Regulatory compliance
Bookkeeping
Alcoholic beverage products
Tobacco brands
Leadership
Inventory management

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