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A/R COLLECTIONS SPECIALIST ATL
YKK Corporation of America
Atlanta, GA
Meet with Sales, Customer Service, etc. to address issues and provide timely resolution.
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Program Manager
Sylvan Learning
Redlands, CA
The Program Manager is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the…
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Patient Access Supervisor
Medical University Hospital Authority (MUHA)
United States
The Patient Access Services Supervisor reports to the Manager of Patient Access Services. Under general supervision, the Patient Access Services Supervisor monitors operational systems and…
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Swim Instructor
British Swim School of South Conejo Valley
Woodland Hills, CA
- $24 to $26 USD / hour
…at 3-months old, following the British Swim School aquatics program that is gentle, fun, and progressive. You will be assigned to a class schedule developed by manager(s) and interact with…
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Sr Network Operations Engineer
loanDepot
Irvine, CA
Optimizes processes related to request fulfillment and enhances customer interfaces for enhanced client experience.
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Sr. Manager, Community Connections - Central Coast & Southern Central Valley
Scripps Media, Inc.
Santa Barbara-San Luis Obispo, CA
- $105,000 to $115,000 USD / year
A strong customer-service mindset, conflict-resolution skills, and sound judgment when responding to audience questions, concerns, and sensitive community issues.
Added 1 min ago
Sales Associate/Material Handler - Lodi
Main Salvation Army
Lodi, CA
…Lodi Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and…
Added 1 min ago
DO
Licensing Analyst
Department of Public Health
CA
- $6,031 to $7,547 USD / month
The incumbent works under the direction of the Administrative Support Manager (Supervisor I).
Added 1 min ago
Medical Assistant
Medcura Health Inc
Stone Mountain, GA
Ensure excellent service standards and maintain high customer satisfaction with all internal and external MedCura Health customers.
Added 1 min ago
Stylist
Richemont North America, Inc.
United States
Delivers exceptional customer service and takes pride in developing long-term relationships
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Assistant Boutique Director
Richemont North America, Inc.
NY
The Assistant Boutique Director, will play a critical role in driving the commercial success and elevating the customer journey within our new Madison Avenue Flagship. Reporting directly to…
Added 1 min ago
Senior Billing Manager
Yusen Logistics
Franklin, TN
The Billing Sr Manager managing responsible for ensuring accurate and timely invoicing for Yusen for all divisions, billing staff, tracking Billing KPIs, and monitoring Billing performance…
Added 2 mins ago
IT Business Partner - Engineering
TE Connectivity
United States
Work closely with TEIS service delivery and CoE leads to:
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CU
Field Service Manager
Canon U.S.A., Inc.
Irvine, CA
- $70,310 to $92,520 USD / year
Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic…
Added 2 mins ago
Field Sales Veterinary Diagnostics Lakewood, CO
IDEXX Distribution, Inc.
Lakewood, CO
You will be responsible for communicating customer needs as well as competitive issues to both IDEXX's marketing organization and your business unit manager. This 2-way customer loop will…
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IL
Global Janitorial Manager
IDEXX Laboratories, Inc.
Westbrook, ME
- $118,000 to $123,000 USD / year
The Global Janitorial Manager provides strategic leadership and operational oversight for janitorial and custodial services across IDEXX sites worldwide. The role develops and implements a…
Added 2 mins ago
Financial Sales Manager (Branch Manager)
First Citizens Bank
Youngsville, NC
Financial Sales Manager I Qualifications: Bachelor's Degree and 2 years' experience in Sales, customer service, or lending, or financial services sales, including supervisory OR High School…
Added 2 mins ago
Relationship Manager (Sales) - Corporate Internship
First Citizens Bank
Portsmouth, NH
Have a dedicated manager and program manager to help you navigate the bank and the internship program.
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Groundskeeper (Porter)
KW Property Management
Groveland, FL
Good attitude and strong customer service toward residents and guests
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Facilities Call Center Coordinator
Arora Engineers LLC
Remote, United States
…exceptions, and maintaining clear communication throughout the service process. When a Facility Manager is unavailable, the coordinator may also lead assigned projects, coordinate…
Added 2 mins ago
CH
Pharmacy Manager FT
CVS Health
Las Vegas, NV
- $65 to $85 USD / hour
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 2 mins ago
CH
Pharmacy Technician
CVS Health
Ashtabula, OH
- $17 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 2 mins ago
CH
Pharmacy Technician
CVS Health
Copley, OH
- $17 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 2 mins ago
Store Manager, RX
CVS Health
Sun City West, AZ
As a CVS Health Store Manager Rx (SM, Rx), you will be a single-unit retail leader responsible for leading your team to achieve operational and service excellence. The SM, Rx will achieve…
Added 2 mins ago
CH
Pharmacy Technician
CVS Health
Lewis Center, OH
- $17 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…

Walgreens

Shift Lead

HOUSTON, TX, United States

$17.5 to $22.5 USD / hour

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Job details

Pay: $17.5 to $22.5 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
Assist with ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Assist at Pharmacy out window as requested.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Reports disciplinary issues and customer complaints to management.

Basic Qualifications

One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications

Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
Obtains and maintains valid PTCB certification or pharmacy license as required by state.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $17.5 - $22.5 / Hourly

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More about this job

Skills

Cash handling
Customer experience
Customer service
Sales
Logistics
Regulatory compliance
Bookkeeping
Alcoholic beverage products
Tobacco brands
Leadership
Inventory management

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