Jobs in the United States

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Customer Service Manager
Goodwill of Central & Northern Arizona
United States
- $18 USD / hour
Ensures Team Members deliver excellent customer service to donors and customers.
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Automotive Technician | Used Car Reconditioning
United States
This position is based in the automotive service area and involves movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.…
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Information Governance Manager
GreatAmerica Bank National Association
Cedar Rapids, IA
…financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and…
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Office Manager
Groundworks Operations, LLC
Bristow, VA
The Office Manager is the backbone and a key player to daily branch operations. The Office Manager leads all administrative functions in compliance with all local, state and company…
Added 1 min ago
Maintenance Technician - Island Oaks
NDM Hospitality Services
Jacksonville, FL
…creating unforgettable guest experiences through exceptional service, beautiful facilities, and well-maintained…
Added 1 min ago
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Team Coordinator
Alpine Cleaning & Restoration
North Salt Lake, UT
- $45,000 to $65,000 USD / year
…high-level administrative, operational, financial tracking, and customer service support to Project Managers, Estimators, and field personnel. This role ensures projects are completed…
Added 1 min ago
Practice Manager at Animal Clinic and Hospital
Animal Clinic and Hospital
Midland, TX
Reporting to the Regional Director of Operations, the Practice Manager manages all essential business functions in veterinary practice and supports the practice teams. The Practice Manager…
Added 1 min ago
Temporary Email Marketing Specialist
Forms & Supply Inc.
Charlotte, NC
Our commitment to exceptional customer service is reflected in our promise: “You will appreciate our service.”
Added 1 min ago
Associate Admin Nurse Manager - MSHP
Montefiore Medical Center
United States
The Associate Administrative Nurse Manager maintains standards of nursing practice as defined by the American Nurses Association Code of Ethics, Nursing Scope and Standards of Practice, and…
Added 2 mins ago
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Customer Service Manager
ThriftBooks
Dallas, TX
- $53,000 to $55,000 USD / year
As a Customer Service Manager, you will manage a team of Customer Service Representatives, all dedicated to serving our customer base through email, voice, chat, and social channels. Our…
Added 3 mins ago
Teller
Central Bancompany
Camdenton, MO
Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues relating to teller and customer service areas (i.e. Bank Secrecy Act, Regulation CC, E, DD, P,…
Added 3 mins ago
Executive Chef
Universal Weather and Aviation
Park Ridge, IL
…and obtaining feedback from them regarding our product and service, which they will relay to the General Manager. The Executive Chef will be an on-site problem solver in the event of…
Added 3 mins ago
Vice President, Originations
National Equity Fund
Columbus, OH
…designated markets. Maintain relationships through excellent customer service and utmost…
Added 3 mins ago
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Full Time- Green Bay (USA) Optical Associate, Non-Certified – Sam’s Club
Sam's West, Inc.
WI
- $18 to $26 USD / hour
- Full-time
…internal development opportunities to enhance technical and service capabilities. Where applicable by state regulations, registers with state board for apprenticeship or permit to work…
Added 3 mins ago
WL
(USA) Store Manager - Supercenter
Wal-Mart Louisiana, LLC
LA
- $110,000 to $170,000 USD / year
…significant recruitment and engagement issues high turnover on proper customer service approaches and techniques to ensure customerneeds complaints and issues are successfully resolved…
Added 3 mins ago
WI
(USA) Store Manager - Supercenter
Walmart Inc.
United States
- $110,000 to $170,000 USD / year
…significant recruitment and engagement issues high turnover on proper customer service approaches and techniques to ensure customerneeds complaints and issues are successfully resolved…
Added 3 mins ago
WS
(USA) Store Manager - Supercenter
Wal-Mart Stores East, LP
MS
- $110,000 to $170,000 USD / year
…significant recruitment and engagement issues high turnover on proper customer service approaches and techniques to ensure customerneeds complaints and issues are successfully resolved…
Added 3 mins ago
WS
(USA) Operations Manager
Wal-Mart Stores East, LP
United States
- $65,000 to $100,000 USD / year
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service…
Added 3 mins ago
WI
(USA) Vision Center Manager
Walmart Inc.
IL
- $25.5 to $38.5 USD / hour
Sets and upholds high service standards to ensure the prompt, accurate resolution of customer inquiries and concerns. Leads lifestyle consultations and recommends visual solutions with…
Added 3 mins ago
WI
Licensed/Registered Vision Center Manager
Walmart Inc.
Marysville, CA
- $37 to $50 USD / hour
Sets and upholds high service standards to ensure the prompt, accurate resolution of member inquiries and concerns. Leads lifestyle consultations and recommend visual solutions with clear…
Added 3 mins ago
Warehouse Associate
TriMark USA
San Diego, CA
…country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery,…
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Reliability Technician III
Horizon Organic Dairy, LL
Salt Lake City, UT
Apprenticeship program or technical background preferred
Added 3 mins ago
Assistant Property Manager
ARI Apartment Management
Fort Mill, SC
Provide excellent customer service to residents and vendors.
Added 4 mins ago
Manager, Environmental Services - Night Shift
OhioHealth Corporation
United States
…levels of staffing. This position understands and communicates Customer Service goals of the organization. He/ She provides process support for Departmental processes with measurement…
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Administrative Manager - Oncology
OhioHealth Corporation
United States
…decisions. Facilitates environment of servant leadership and customer service. Plans and directs project management activities; working with other departments within Home Care, OhioHealth,…

Walgreens

Shift Lead

ELYRIA, OH, United States

$17.5 to $22.5 USD / hour

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Job details

Pay: $17.5 to $22.5 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
Assist with ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Assist at Pharmacy out window as requested.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Reports disciplinary issues and customer complaints to management.

Basic Qualifications

One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications

Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
Obtains and maintains valid PTCB certification or pharmacy license as required by state.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $17.5 - $22.5 / Hourly

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More about this job

Skills

Cash handling
Customer experience
Customer service
Sales
Logistics
Regulatory compliance
Bookkeeping
Alcoholic beverage products
Tobacco brands
Leadership
Inventory management

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