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Cyber Operate - Service Delivery Manager
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Jersey City, NJ · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Raleigh, NC · Richmond, VA · Sacramento, CA · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · Stamford, CT · Tampa, FL · Tempe, AZ
…complexity, strengthen resilience, and support secure growth. As a Service Delivery Manager, you will lead the delivery and ongoing development of a client’s security operations program,…
Added 2 mins ago
IT Operations/Business Coordinator Lead - (Lead - Manager)
Halliburton
TX
…supervision, support and deployment needs in one of seven key areas: Operations, Applications, Business Unit, Customer Service, Infrastructure, Program Management, Service Delivery…
Added 2 mins ago
Chef de Cuisine | WinStar World Casino and Resort
ASM Global
Thackerville, OK
…our partners front and center - from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and…
Added 2 mins ago
Senior Project Manager - Professional Services
Rubrik
Oklahoma City, OK
Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the…
Added 2 mins ago
Cloud Engineer and Site Reliability (SME) - Senior Manager
EY
Tulsa, OK · Oklahoma City, OK
To qualify you must have
Added 2 mins ago
Customer Experience Manager- EdTech
Accenture
Oklahoma City, OK
(If Associate Degree, must have minimum 6 years work experience)
Added 2 mins ago
Lead Product Manager - Clinical Strategy
Humana
Oklahoma City, OK
As a Lead Product Manager, you will work across multidisciplinary teams including design, engineering, clinical, operations, and strategy to build scalable, member-focused clinical…
Added 2 mins ago
Pricing & Contract Operations Analyst
Datavant
Oklahoma City, OK
Collaborate with and serve as a resource for Datavant on corporate systems, technical development and engineering teams on modifications or new billing requirements.
Added 2 mins ago
Category Manager, IT – Indirect
Verint Systems, Inc.
Oklahoma City, OK
The Category Manager, IT – Indirect will be responsible for sourcing, negotiating and contract management for the company’s indirect IT spend, with a primary focus on SaaS and enterprise…
Added 3 mins ago
Vice President, Global Sales
Maravai LifeSciences
Leland, NC
Expand enterprise pharma and biotech relationships across sites, functions and development programs. Build senior customer relationships while ensuring strong engagement with analytical…
Added 3 mins ago
SC
Renewable Energy Construction Project Manager
Scout Clean Energy
Remote, United States
- $125,000 to $160,000 USD / year
Must have a valid current driver license, and able to travel
Added 5 mins ago
Warehouse Supervisor
Fresh Del Monte Produce Company
Aurora, CO
This position will be responsible for assisting the General Manager in the management of the warehouse operations, in order to achieve operational levels and service goals. Assist in the…
Added 7 mins ago
Sr. Manager, Information Security (Cloud)
BetMGM LLC
Remote, United States
Professional development reimbursement and ongoing skills training opportunities
Added 9 mins ago
PB
Pure Barre Sales Manager
Pure Barre Robinson Township/Pittsburgh
Albuquerque, NM
- $15 USD / hour
The Sales Manager is responsible for driving membership sales, supporting member retention, maintaining an organized and effective sales process, and helping ensure consistent execution of…
Added 9 mins ago
Program Coordinator - Homeless Services
OCO Default Branding
Oswego, NY
Must have a desire to work with a diverse population, including people experiencing homelessness, poverty, unemployment and other special needs · Must have ability to relate in a warm, non-judgemental manner, and be a good role model to clients
Added 9 mins ago
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Store Manager
Victra
Hopkinsville, KY
- $20.47 USD / hour
● Taking direction from District Manager on day-to-day operations while maintaining an elevated level of personal accountability for all store functions
Added 9 mins ago
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Front End Department Supervisor
Lowes
Belleville, IL
- $20.7 to $21.55 USD / hour
Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities
Added 14 mins ago
Sr Manager, IT Cybersecurity Identity Protection
United States
…care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role‑based access, authentication, authorization, and…
Added 14 mins ago
Executive Team Leader Human Resources (Assistant Manager HR) - Easton, PA
Target Corporation
Easton, PA
Lead and create a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standard
Added 14 mins ago
TC
Food Service Team Leader
Target Corporation
West Chester, OH
- $21.75 to $37 USD / hour
…accurately priced and signed on the sales floor. They are experts in operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy,…
Added 14 mins ago
Mgr, Procurement Solutions
Vizient, Inc.
Irving, TX
In this role, the Manager, Procurement Solutions will lead a team responsible for delivering high-quality procurement and purchasing services while driving consistent execution, client…
Added 15 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CHEYENNE, WY
- $17 to $23.25 USD / hour
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of…
Added 15 mins ago
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Pharmacy Customer Service Associate
Walgreens
GREENDALE, WI
- $16 to $20 USD / hour
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Added 15 mins ago
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Shift Lead
Walgreens
MENOMONIE, WI
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 15 mins ago
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Certified Pharmacy Technician
Walgreens
SPOKANE, WA
- $19.25 to $26 USD / hour
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of…

Walgreens

Pharmacy Operations Manager

LACEY, WA, United States

$22.5 to $35.75 USD / hour

Apply on jobs.walgreens.com About employer

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Apply on jobs.walgreens.com About employer

More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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Work requirements

Jobs in the United States