Jobs in the United States

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TM
Senior Performance & Employee Relations Analyst
Texas Municipal League Intergovernmental Risk Pool
Austin, TX
- $44.7 to $74.5 USD / hour
This position is responsible for leading the Pool's performance management program and providing guidance to staff and management on matters related to staff relations. It also includes…
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Supervisor Nursing RN - Surgery
MyMichigan Health
Saginaw, MI
This position works under the supervision of the nurse manager. Maintains responsibility and accountability for the quality of patient care in his/her area. Works with the nurse manager to…
Added 1 min ago
CC
Center Administrative Assistant
Child-Parent Centers, Inc.
Tucson, AZ
- $15.55 USD / hour
…equivalent that supports high-quality implementation of our program as determined by the…
Added 1 min ago
Maintenance Technician - 3rd Shift
ASSA ABLOY
Mason City, IA
Must possess and maintain tools required to perform maintenance functions
Added 3 mins ago
Residential Shift Supervisor | Team Leadership & Direct Support
THE ARC OF THE OZARKS
Bolivar, MO
In the absence of the Program Supervisor and Team Manager, the Shift Supervisor functions as a supervisor for an assigned team in implementing and coordinating all activities within the…
Added 3 mins ago
Director, Asian American Center
University of North Carolina- Chapel Hill
NC
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous…
Added 3 mins ago
UO
Assistant Academic Support Specialist
University of North Carolina- Chapel Hill
NC
- $18 USD / hour
The Academic Support Program for Student-Athletes (ASPSA) serves and supports the academic needs of UNC student-athletes throughout their collegiate experience as they pursue their…
Added 3 mins ago
Policy Associate
Compass Working Capital
Washington, DC
…policy agenda. The Policy Associate partners with the Policy Manager and the Director of Policy to help deliver on the organization’s federal policy goals. The role supports the team’s work…
Added 3 mins ago
CC
General Manager
Community Choice Financial Family of Brands
Tucson, AZ
- $24 USD / hour
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Added 4 mins ago
Manager, Worldwide Education (Remote, US) Johnson and Johnson MedTech, Electrophysiology
Biosense Webster Inc. Legal Entity
Remote, United States
Is responsible for executing the learning strategy across regional Professional and Commercial Education (Prof Ed and Comm Ed) teams to build proficiency related to the sale and clinical…
Added 5 mins ago
EC
Assistant Project Manager Intern (Fargo, ND) - Summer 2027
Egan Company
Wahpeton, ND
- $25 USD / hour
Professional Development: we support your learning and career growth by offering regular learning and development opportunities both on the job and as part of the summer internship program.
Added 6 mins ago
SH
Case Manager II - School Liaison (4949)
SEVEN HILLS FOUNDATION
Southbridge, MA
- $24.75 to $25.75 USD / hour
Engage in ongoing learning and development of skills and professional growth through trainings, supervision, and ongoing delivery of services.
Added 6 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
GREEN BAY, WI
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 6 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
MERCER ISLAND, WA
- $21.3 to $27.75 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 6 mins ago
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Pharmacy Operations Manager
Walgreens
STRASBURG, VA
- $22.5 to $35.75 USD / hour
…business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians.…
Added 6 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
HOUSTON, TX
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 6 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
KNOXVILLE, TN
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 6 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
MURFREESBORO, TN
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 6 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
MEMPHIS, TN
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 6 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
BUTLER, PA
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 6 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
KETTERING, OH
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 6 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
DOBSON, NC
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 6 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
FRANKLINTON, NC
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 6 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
JACKSONVILLE, NC
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 6 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
WINSTON SALEM, NC
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…

Walgreens

Pharmacy Operations Manager

OSAGE BEACH, MO, United States

$22.5 to $35.75 USD / hour

Apply on jobs.walgreens.com About employer

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Apply on jobs.walgreens.com About employer

More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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Work requirements

Jobs in the United States