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Senior Product Marketing Manager, Field
Akamai Technologies, Inc.
Jackson, MS
- $132,100 to $237,900 USD / year
As a Senior Product Marketing Manager, Field, you will be the key connection between Akamai Cloud Product Marketing and our global sales organization. You will work closely with sales…
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HL7 Healthcare Integration Lead/Manager - Onsite
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Jackson, MS
…standardized documentation, and a structured process improvement program to ensure they meet current standards and are optimized for performance and…
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Operations Manager Trainee
PDS Health
Davie, FL
- $28 to $39.25 USD / hour
The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The…
Added 1 min ago
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Operations Manager Trainee
PDS Health
Houston, TX
- $24.25 to $34 USD / hour
The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The…
Added 1 min ago
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Operations Manager Trainee
PDS Health
San Diego, CA
- $28.5 to $39.75 USD / hour
The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The…
Added 1 min ago
LPN (1 FT)
Education & Training Resources LLC
Chicopee, MA
Assists the Health and Wellness staff in planning, implementing, and evaluating an efficient Wellness program consistent with student needs and Job Corps goals and requirements.
Added 2 mins ago
Charge Nurse-ICCU-3W
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Under the direction of the Nurse Manager and Assistant Nurse Manager, the purpose of this position is to assist with oversight of efficient operations to protect and promote health, prevent…
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Charge Nurse-M/S Ortho Neuro 4S
Kaweah Delta Health Care District
Visalia, CA
Under the direction of the nurse manager and assistant nurse manager, the purpose of this position is to assist with oversight of efficient operations to protect and promote health, prevent…
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Human Resources Business Partner - Manager
RadNet
Owings Mills, MD
- $75,000 to $85,000 USD / year
…expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the…
Added 3 mins ago
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Part-Time Sales Lead - Famous Footwear
Famous Footwear
GILROY, CA
- Part-time
Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com.
Added 4 mins ago
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Security Officer Flex Travel Patrol
Allied Universal
Jersey City, NJ
- $21.01 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
Added 5 mins ago
Manager Territory Sales
Milgard Manufacturing LLC
Tacoma 965, WA
The Territory Sales Manager is responsible for driving sales growth and expanding market share within an assigned territory by developing and strengthening relationships with dealer and…
Added 5 mins ago
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Healthcare Business Development & Case Manager
Professional Care Match
Portland, ME
- $76,000 to $86,000 USD / year
Community Relations Case Manager – Healthcare Sales & Growth
Added 7 mins ago
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Weekend Overnight Parking Cashier - University of Maryland Medical Center
Towne Park, LLC
Baltimore, MD
- $15 USD / hour
…a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per…
Added 8 mins ago
AVP Banking Center Manager (Branch Manager)
Bank OZK
Fayetteville, AR
Manage branch staff, including daily supervision, interviewing and hiring, training, performance appraisals, career development, promotion and pay recommendations, and separations of direct…
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Recovery Support Specialist (Overnight SUB)
NAMI McHenry County
Crystal Lake, IL
- $22.5 to $26.5 USD / hour
Location: NAMI McHenry County Living Room Program (338 Memorial Drive, Crystal Lake)
Added 11 mins ago
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YSIC Case Manager (without Authorized Driver)
YMCA Of Greater Seattle
Seattle, WA
- $25 to $28 USD / hour
…in achieving their goals.Build strong relationships with Y program participants to effectively provide quality…
Added 12 mins ago
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Shift Lead
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RACINE, WI
- $17.5 to $22.5 USD / hour
Attends training and completes PPLs requested by Manager.
Added 12 mins ago
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Pharmacy Operations Manager
Walgreens
EAU CLAIRE, WI
- $22.5 to $35.75 USD / hour
…scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management…
Added 12 mins ago
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Pharmacy Customer Service Associate
Walgreens
WOODRUFF, WI
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
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Certified Pharmacy Technician
Walgreens
SPOKANE, WA
- $19.25 to $26 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
SPOKANE, WA
- $18.25 to $25 USD / hour
Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an…
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Pharmacy Customer Service Associate
Walgreens
CYPRESS, TX
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
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Certified Pharmacy Technician
Walgreens
BRIDGEPORT, TX
- $19.25 to $26 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 13 mins ago
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Pharmacy Customer Service Assoc. Cert
Walgreens
WESLACO, TX
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…

Walgreens

Pharmacy Operations Manager

KENMORE, NY, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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