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Added 2 mins ago
Registered Nurse-PACU
Kaweah Delta Health Care District
Visalia, CA
Is a primary clinical resource for staff on assigned unit. Is a role model and mentor for staff. Acts as the Nurse Manager Representative in his/her absence. Provides leadership and support…
Added 2 mins ago
Charge Nurse-ICCU-3W
Kaweah Delta Health Care District
Visalia, CA
…leadership of the unit in the absence of the Assistant Nurse Manager, Nurse Manager, or Director. Provides leadership and support for staff through effective problem solving and decision…
Added 2 mins ago
Charge Nurse-M/S Ortho Neuro 4S
Kaweah Delta Health Care District
Visalia, CA
…leadership of the unit in the absence of the Assistant Nurse Manager, Nurse Manager, or Director. Provides leadership and support for staff through effective problem solving and decision…
Added 4 mins ago
PC
Healthcare Business Development & Case Manager
Professional Care Match
Portland, ME
- $76,000 to $86,000 USD / year
Community Relations Case Manager – Healthcare Sales & Growth
Added 7 mins ago
AVP Banking Center Manager (Branch Manager)
Bank OZK
Fayetteville, AR
Ensure engagement in community activities to demonstrate community involvement and support, facilitate Bank branding/name recognition, and promote business development and staff recruitment…
Added 9 mins ago
NM
Recovery Support Specialist (Overnight SUB)
NAMI McHenry County
Crystal Lake, IL
- $22.5 to $26.5 USD / hour
The Recovery Support Specialist SUB is an individual that has a flexible schedule and can come in to cover shifts as needed to ensure coverage at both our programs. This individual should…
Added 11 mins ago
YO
YSIC Case Manager (without Authorized Driver)
YMCA Of Greater Seattle
Seattle, WA
- $25 to $28 USD / hour
…developing the skills to live independently. Provides specialized support to youth and young adults in education, job readiness/employment, housing, or other designated field. Develops…
Added 11 mins ago
Social Worker Case Manager - Inpatient Behavioral Health
Inova
Fairfax, VA
Inova Fairfax Hospital Behavioral Health is looking for a dedicated Social Worker Case Manager 1 to join the Case Management Behavioral Therapy Programs Team. This role will be Full-Time…
Added 12 mins ago
W
Pharmacy Operations Manager
Walgreens
EAU CLAIRE, WI
- $22.5 to $35.75 USD / hour
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and…
Added 12 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
SPOKANE, WA
- $18.25 to $25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
Emerging Store Manager
Walgreens
SALEM, OR
Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager…
Added 12 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
BROKEN ARROW, OK
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
W
Pharmacy Operations Manager
Walgreens
KENMORE, NY
- $22.5 to $35.75 USD / hour
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and…
Added 12 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
WADING RIVER, NY
- $18.25 to $25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
SPARKS, NV
- $18.25 to $25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
ROBBINSDALE, MN
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CHEBOYGAN, MI
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
QUINCY, MA
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 13 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
EVERGREEN PARK, IL
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 13 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
HAYDEN, ID
- $18.25 to $25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 13 mins ago
Pharmacy Manager Local Specialty
Walgreens
ORLANDO, FL
Reports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents and the Quality Improvement Program.
Added 13 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CAPE CORAL, FL
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 13 mins ago
W
Pharmacy Operations Manager
Walgreens
DENVER, CO
- $22.5 to $35.75 USD / hour
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and…
Added 13 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CENTENNIAL, CO
- $18.25 to $25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 13 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
LONG BEACH, CA
- $18.25 to $25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…

Walgreens

Pharmacy Operations Manager

KENMORE, NY, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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