Jobs in the United States

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Med Surge Registered Charge Nurse
Emory Healthcare
Decatur, GA
…team behavior between staff members and actively fosters the development of leadership skills in others. 3. Provides direction and guidance to less experienced staff concerning policies,…
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Retail Floor Sales Associate
VANCE OUTDOORS INC
OBETZ, OH
Reports To: Store Manager, Assistant Store Manager, Department Manager Non-Exempt
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A
Northwest Territory Salesperson
adecco
Utica, NY
- $80,000 to $89,975 USD / year
The Territory Manager is responsible for driving sales growth, profitability, and technical customer support within an assigned territory. This role focuses on developing new business,…
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Safety & Health Coordinator - Safety and Health Consultant
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United States
Maintain continuous professional development and remain current on safety and health regulations, industry practices, intervention techniques, and performance-improvement methods.
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Business Development Manager
Transgroup Express, LLC
Irving, TX
SGL is seeking a dynamic and seasoned Business Development Manager to join our team. As the Business Development Manager you will be responsible for driving revenue growth by identifying…
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General Manager On-Site, The Park at Banker Hill
PMP Management
San Diego, CA
- $125,000 to $135,000 USD / year
PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as the General Manager, The Park at Banker Hill, San Diego, CA.
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Sr Engineer - Systems Eng
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Detroit, MI
Serves as a technical expert to lower level engineers. Acts as a liaison between the development teams and infrastructure teams to ensure consistency and commonality in technology…
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Credit Manager
REXEL
Richmond, VA
We are looking for a Credit Manager to join our Mayer Electric team Remotely within the USA!
Added 1 min ago
Groomer
Petco Animal Supplies Stores, Inc.
Apopka, FL
…well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as…
Added 1 min ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
CO
Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor
Added 1 min ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Rock Springs, WY
Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor
Added 1 min ago
IC
Marketing, Communications and Engagement Manager
ISS Conversational ATS
SAN DIEGO, CA
- $115,000 to $130,000 USD / year
The MCE Manager is a champion, guardian, advocate and ambassador the food program and how we represent the core values and initiatives.
Added 1 min ago
Transportation Manager
US Foods, Inc.
Columbia, SC · Lexington, SC
Manager, Transportation will ensure a Transportation department culture focused on people, safety, service, and cost through meaningful engagements with drivers, best in-class service to…
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Product Manager - Fenton, MO
Hubbell Incorporated
Fenton, MO
The Product Manager is responsible for driving the growth, technical leadership, and market success of the Killark hazardous location fittings and cable gland product portfolio. This role…
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Dialysis Clinical Manager Registered Nurse - RN
BFL USA Bio-Med Appl of Florida Inc
United States
About this role: As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you…
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Environmental Services - Manager in Training
Healthcare Services Group, Inc.
FAYETTEVILLE, AR
Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care…
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Dietary Manager
Healthcare Services Group, Inc.
LARGO, FL
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
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QA Inspector
VOESTALPINE RAILWAY SYSTEMS NORTRAK LLC
Knoxville, TN
…quality, showing genuine care for one another's growth and development, a commitment to our customers, and fostering strong relationships within the Nortrak Team and with our…
Added 2 mins ago
UO
Extra Help/Lobby Manager
University of Arkansas at Little Rock
United States
- $11 USD / hour
…Hall, West Hall, and University Village. The Extra Help/Lobby Manager will assist with customer service at the front desk of the residence hall, monitor the check-in and check-out of…
Added 2 mins ago
T5
Store Manager
Take 5 Oil Change
Biloxi, MS
- $60,000 to $70,000 USD / year
The Take 5 Family is hiring customer service maniacs!
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Senior Strategy and Operations Manager, Delivery
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New York City, NY · San Francisco, CA
- $131,000 to $145,000 USD / year
Work with Product teams to guide the development of our solutions based on business and customer needs. Project manage cross-functional work streams for key Product roll-outs across the US…
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Assistant Store Manager
Community Choice Financial Family of Brands
Knoxville, TN
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added 2 mins ago
Director Rental Operations (Dallas)
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…2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years' work experience without a degree, including 2 years as a…
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General Manager
Honey Baked Ham Company LLC
Mechanicsville, VA
Our GMs lead the store operations and are responsible for achieving overall performance goals including sales, customer service, product quality, and staff development. Unlike most…
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Base Manager - CVG Airport (Northern Kentucky/Cincinnati)
AERO OPERATING LLC
Hebron, KY
Outworx Group is seeking a General Manager, Aviation Operations to lead daily base operations, snow removal services, customer relationships, staffing, safety, and business growth.…

Walgreens

Pharmacy Operations Manager

FAIRFIELD, OH, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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