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Groomer
Petco Animal Supplies Stores, Inc.
Lodi, CA
…well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as…
Added just now
WB
Central Fulfillment Tech (In-Training) (Full time - OTJ Training)
Williams Brand
Washington, IN
- Full-time
…of exceptional employees committed to providing outstanding customer service and exceeding…
Added just now
WB
Respiratory Support Coordinator - Full Time
Williams Brand
New Albany, IN
- Full-time
…of exceptional employees committed to providing outstanding customer service and exceeding…
Added just now
Groomer
Petco Animal Supplies Stores, Inc.
Saugus, MA
…well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as…
Added just now
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Shreveport South, LA
Interact professionally and effectively with pet parents, provide exceptional customer service, address grooming related inquiries, offer grooming recommendations, and provide timely and…
Added just now
Groomer
Petco Animal Supplies Stores, Inc.
Shreveport South, LA
…well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as…
Added just now
Groomer
Petco Animal Supplies Stores, Inc.
Warren, MI
…well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as…
Added just now
Assistant Starbucks Manager
Marriott
ATLANTA, GA
Responds in a timely manner to customer service department request.
Added just now
Assistant Front Office Manager
Crescent Hotels
Scottsdale, AZ
…leadership to Front Desk associates and ensuring consistent quality customer service is…
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Assistant Food and Beverage Operations Manager
Marriott
TUCSON, AZ
Responds in a timely manner to customer service department request.
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D
Restaurant Manager - Hourly
Dukin
Castle Creek, NY
- $19.5 to $26.26 USD / hour
The Wolak Group is currently hiring for a Restaurant Manager to join our network! We are an established Dunkin’ Franchise with 90+ locations and growing.
Added just now
HU
Field Operations Manager - Crossbore
Hydromax USA
Houston, TX
- $75,000 to $95,000 USD / year
Your role as a Field Operations Manager to lead and oversee day-to-day operations for our Crossbore Team. This role is responsible for ensuring the effective and efficient management of…
Added 1 min ago
General Manager
Burger King
Longview, TX
Excellent interpersonal skills with a focus on customer service.
Added 1 min ago
General Manager
Burger King
Waco, TX
Excellent interpersonal skills with a focus on customer service.
Added 1 min ago
General Manager
Burger King
Waco, TX
Excellent interpersonal skills with a focus on customer service.
Added 1 min ago
T
Retail Associate
Thuma
New York City, NY
- $20 to $24 USD / hour
…neighborhood of New York City. Reporting directly to the Store Manager, the Retail Associate will exhibit an inviting, elevated, confident and friendly attitude whilst delivering a…
Added 1 min ago
Custodial Technician
TWO-TAC LLC
Fort Wayne, IN
Coordinate with the Field Service Lead (FSL) and Area Operations Manager (AOM) regarding operational priorities, special requests, and resource needs.
Added 1 min ago
Assistant Pharmacy Manager - Hebron, KY
Publix Pharmacy
Hebron, KY
provide best-in-class pharmacy service to patients, empower staff in providing value and service through counseling, building personalized relationships, promoting customer loyalty,…
Added 2 mins ago
PS
Food Service - Propel McKeesport School
Propel Schools Opportunities
Mckeesport, PA
- $15 USD / hour
Demonstrates excellent customer service skills on a consistent basis.
Added 2 mins ago
PS
Food Service - Propel Northside School
Propel Schools Opportunities
Pittsburgh, PA
- $15 USD / hour
Demonstrates excellent customer service skills on a consistent basis.
Added 2 mins ago
Store Manager - Baton Rouge
Louisiana Fine Wine & Spirits LLC
United States
As Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. You will manage…
Added 2 mins ago
Associate Design Engineer Lead
High Concrete Group LLC
Denver, PA
…output (drawings/engineering) quality and plant/field support (customer…
Added 2 mins ago
RU
Outpatient Registered Nurse - RN
RAI USA Renal Advantage Inc
United States
- $35 to $59 USD / hour
…training. Supports the FMCNA’s mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including…
Added 2 mins ago
Patient Care Technician - PCT - Dialysis Preceptor
BGA USA Bio-Med Appl of Georgia Inc
Calhoun, GA
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 2 mins ago
Branch Manager OKC
OKUNITY FEDERAL CREDIT UNION
Oklahoma City, OK
operational, service, and growth plans. Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act

Walgreens

Pharmacy Operations Manager

HAMBURG, NY, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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