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Retail Store Manager
BeMobile
Rancho Santa Margarita, CA
- $75,500 to $90,000 USD / year
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Director of Fundraising
Basis Ed
Scottsdale, AZ
BASIS Ed is seeking a Director of Fundraising to oversee the Annual Teacher Fund, the organization’s annual giving program supporting teacher excellence across the network. This role is…
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Maintenance Technician 2
Morgan Li LLC
Chicago Heights, IL
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Physical Security Design Manager
EXANTE360 INC
Remote, United States
- $110,000 to $154,000 USD / year
Exante360, Inc., is looking for a Physical Security Design Manager that wants to join us on our bold initiative of “improving lives through relationships, by connecting people to solutions.”
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Regional Restaurant Facilities Manager
Hai Hospitality Group, LLC
Dallas, TX · Austin, TX · San Antonio, TX · Houston, TX
The Facilities Manager will be the primary point of contact for all restaurant facilities needs in the Dallas and Houston market. This includes overseeing all aspects of the restaurant…
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Assistant Property Manager
Avenue5 Residential, LLC
Portland, OR
- $25 to $28 USD / hour
Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
Added 1 min ago
CC
Flatbed Operator/Warehouse Clerk
CentiMark Corporation
Seattle, WA
- $22 USD / hour
Assist the warehouse manager in cleaning/organizing the warehouse
Added 1 min ago
Manager in Training (MIT)
Jimmy John's
St Louis Park, MN
Hiring Immediately- Jimmy John's Assistant Manager in Training (MIT)
Added 1 min ago
Operations Manager - Center-Based
Shakopee, MN
…evidence-based applied behavior analysis (ABA) therapy. As an Operations Manager (OM), you'll take the helm of an ABC center. You'll build an environment where your teammates thrive,…
Added 1 min ago
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Sr. Program Manager
Randstad USA
San Antonio, TX
- $102 to $105 USD / hour
Senior Program Manager - Strategic Initiatives (San Antonio, TX) Partner with us for exclusive access to this high-impact contract role. We are seeking a strategic Senior Program Manager to…
Added 1 min ago
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Operations Coordinator - PDS - Tampa
Primoris Distribution Services, Inc
FL
- $26 to $30 USD / hour
…firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of…
Added 1 min ago
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HRIS Data Coordinator
Primoris Energy Services Corp
Remote, United States
- $20 to $24 USD / hour
…firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of…
Added 2 mins ago
C - 17 Supply Chain Integration Manager
The Boeing Company
Long Beach, CA
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
Added 2 mins ago
P-8 ILS Support Engineering Manager (Multi-Engineering Discipline)
The Boeing Company
Tukwila, WA
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
Added 2 mins ago
Consumer Engagement Manager
Monster Energy
Phoenix, AZ
As a Consumer Engagement Manager, you'll be responsible for bringing the Monster Energy brand to life within your market through impactful events, strategic partnerships, and exceptional…
Added 2 mins ago
Program Manager 3
Emerson
Houston, TX
…financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource…
Added 2 mins ago
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Teacher Aide or Teacher I
ECS4KIDS
Leesburg, FL
- $16.7 to $18.56 USD / hour
Qualifying employer for Public Service Loan Forgiveness Program
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Sous Chef
Universal Weather and Aviation
SeaTac, WA
The Sous Chef is responsible for managing the kitchen staff in the absence of the General Manager
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Software Engineer I, Full Stack, Promotions
Chewy
Boston, MA
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family…
Added 2 mins ago
UU
General Laborer
USP U.S. Paper Mills Corporation
De Pere, WI
- $26.02 USD / hour
…including health, dental, prescription, paid vacation, and a 401k Program with company…
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Crew Chief
Team Car Care East, LLC (US)
Austin, TX
Spot bonuses through our internal rewards program
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Assistant General Manager
Team Car Care East, LLC (US)
Austin, TX
Embark on a rewarding career journey with us today as an Assistant General Manager!
Added 2 mins ago
Manager in Training - 2771
Team Car Care East, LLC (US)
Orange Park, FL
Embark on a rewarding career journey with us today as a Manager in Training!
Added 3 mins ago
Aerie - Associate Selling Team Leader (Associate Manager)
AEO
Monroe, OH
…wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and…
Added 3 mins ago
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Procurement Specialist
ARDAGH GROUP
Chicago, IL
- $71,000 to $106,600 USD / year
The Procurement Specialist reports to the Category Manager and works closely with regional and global procurement and operational leadership teams.

Walgreens

Pharmacy Operations Manager

GRAND RAPIDS, MI, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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