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Pharmacy Technician
KabaFusion
Carrollton, TX
1. Support pharmacists in coordinating daily pharmacy operations and workflow to ensure efficient, safe, and timely delivery of pharmacy services.
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Global Service Technology Engineer – Bus Bar and Switchgear
Vertiv
United States
Track NPDI program status across all active product families and provide regular updates to the Global Service Technology Manager.
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Director of Fundraising
Basis Ed
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BASIS Ed is seeking a Director of Fundraising to oversee the Annual Teacher Fund, the organization’s annual giving program supporting teacher excellence across the network. This role is…
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Student Museum Assistant II _Non-FWS
George Washington University Student
DC
…positions will be required to verify this by attaching their FWS Program Student Statement as a required document. Do not apply unless you meet this…
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Intern, Mobile Solutions
STERIS Corporation
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Throughout the program, interns will build professional relationships with fellow interns and Associates across all levels of STERIS while participating in professional development…
Added 1 min ago
Maintenance Technician 2
Morgan Li LLC
Chicago Heights, IL
The Maintenance Technician 2 is responsible for the upkeep and maintenance of buildings, equipment, and operations at Morgan Li. The Technician 2 will actively contribute to the maintenance…
Added 2 mins ago
Manager in Training (MIT)
Jimmy John's
St Louis Park, MN
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Operations Manager - Center-Based
Shakopee, MN
…evidence-based applied behavior analysis (ABA) therapy. As an Operations Manager (OM), you'll take the helm of an ABC center. You'll build an environment where your teammates thrive,…
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Plant Manager - NRO
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…facilities to ensure safe, reliable and efficient manufacturing operations and support functions required to meet the business objectives and the expectations of our…
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Nursing Supervisor - Emergency Department (Nights)
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United States
Assists in the planning, coordination, implementation and evaluation of the operations and patient care of designated areas. Serves as a clinical resource for staff and patients in the…
Added 2 mins ago
Operations Manager
Cencora
Denver, CO
This role is in support of Cencora's global logistics and storage services marketed through our World Courier business.
Added 2 mins ago
PD
Operations Coordinator - PDS - Tampa
Primoris Distribution Services, Inc
FL
- $26 to $30 USD / hour
…firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of…
Added 2 mins ago
PE
HRIS Data Coordinator
Primoris Energy Services Corp
Remote, United States
- $20 to $24 USD / hour
…firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of…
Added 3 mins ago
C - 17 Supply Chain Integration Manager
The Boeing Company
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Translate program strategies and requirements into executable supply chain implementation plans, including concept of operations, PBOM coordination, and approval processes.
Added 3 mins ago
Program Manager 3
Emerson
Houston, TX
Emerson is currently seeking a Project Manager to work in our Isolation Valve business unit in Houston, TX. In this critical role, you will have the opportunity to optimally lead a…
Added 3 mins ago
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Registered Nurse, Health Center Group Manager - Toledo, OH
Military Spouse Jobs & VetJobs
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- $84,872 to $106,090 USD / year
Provides site level leadership and manages day to day operations to include coordinating technical and administrative staff and health center operations for multiple health centers across a…
Added 3 mins ago
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Uncharted - Department Manager Operations
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- $20 to $26 USD / hour
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General Laborer
USP U.S. Paper Mills Corporation
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- $26.02 USD / hour
Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
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Sr. Strategy Manager, Commercial Roofing Products
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The Senior Strategy Manager – Commercial Roofing Products will lead business, portfolio, and go-to-market strategy for Carlisle’s commercial roofing product categories, including roofing…
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Aerie - Associate Selling Team Leader (Associate Manager)
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Procurement Specialist
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- $71,000 to $106,600 USD / year
…Capital Equipment and Tooling. The role also provides procurement support for Spare Parts, MRO (Maintenance, Repair & Operations), and Consumables within the Technical…
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Customer Quality & Warranty Specialist
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Software Engineer II
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…test, and implement applications and software systems that support WGU’s mission. You will contribute to an experienced engineering team while applying your technical knowledge to deliver…
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Senior Product Manager - Private Passport
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Facilities Manager
Agenus Inc.
Lexington, MA, MA
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Agenus is seeking a hands-on, experienced Facilities Manager to oversee facilities management, laboratory operations, and the metrology and calibration program for our Massachusetts site,…

Walgreens

Pharmacy Operations Manager

ARLINGTON HEIGHTS, IL, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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