Jobs in the United States

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Threat Informed Defense Senior Manager
Accenture
Scottsdale, AZ
- $132,500 to $338,300 USD / year
Accenture is a global collective of innovators whose aim is to improve the way the world works and lives. Empowered with innovative tools, continuous learning and a global community of…
Added 1 min ago
Senior Manager, Outbound Performance (Remote)
American Express Global Business Travel
Phoenix, AZ
The Manager, Outbound Performance is that person. This role connects our SDRs and leaders with the tools, data and teams that support them. It starts with understanding how reps and leaders…
Added 1 min ago
Sr Engineering Manager
Honeywell Technologies
Phoenix, AZ
We are seeking a highly experienced Senior Engineering Manager to lead the development of next-generation Connected Software, Cloud Applications, and Industrial Control Systems solutions.…
Added 1 min ago
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Datacenter Regional Operations Specialist - Rapid Response
Microsoft Corporation
Phoenix, AZ
- $84,400 to $186,600 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Datacenter Regional Operations Specialist – Rapid Response, you will perform a key role…
Added 1 min ago
Construction Manager, Retail
Meta
Phoenix, AZ
Meta is seeking an experienced Construction Manager to lead the planning, design, and delivery of retail store construction projects across Meta's physical retail portfolio. In this role,…
Added 1 min ago
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Assistant Manager
Valvoline
Phoenix, AZ
- $22.5 USD / hour
From day one, you’ll get the hands-on training and support you need to thrive as an Assistant Service Center Manager. All you need to do is bring your positive attitude, attention to…
Added 1 min ago
Head of Outbound Strategy (Remote)
American Express Global Business Travel
Phoenix, AZ
This is a strategy role, not a list-building role. A list operations team does the building, and this manager advises how that team works and what it builds. The role sits alongside the…
Added 4 mins ago
F&B Safety & Sanitation Manager - MGM Grand
MGM Grand Hotel, LLC
United States
Maintain Food and Beverage Food Safety Training Courses working closely with Division Training Manager and other MGMRI Learning & Development personnel
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Senior Clinical Research Associate / Associate Clinical Trial Manager
Jobgether
Remote, United States
- $110,000 to $120,000 USD / year
The Senior Clinical Research Associate / Associate Clinical Trial Manager will support the planning, execution, oversight, and delivery of clinical trials from study start-up through…
Added 5 mins ago
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Patient Travel Coordinator Manager
Jobgether
Remote, United States
- $100,000 to $150,000 USD / year
You will lead the development and daily operations of the patient travel coordination department, ensuring effective project management, financial oversight, and exceptional patient…
Added 7 mins ago
Mechanical Engineer II or III
Integrated Production Systems, Inc
ARLINGTON, TX
Act as a Subject Matter Expert (SME) in cross-functional team meetings with Controls, Manufacturing, and Supply Chain; Contribute to product development and supports the integration of…
Added 23 mins ago
Senior Manager, Program Management
Scholarship America
Saint Peter, MN · Bloomington, MN
The Senior Manager, Program Management provides leadership to Program Managers through operational management and sponsor-facing responsibilities in support of scholarship program…
Added 32 mins ago
Oracle HCM Platform Manager
QualityAI
Santa Clara, CA
This is a hands-on platform operations and lead analyst role with responsibility for building out an internal HCM team and leading the Application Managed Services (AMS) partner. The…
Added 33 mins ago
Construction Operations Summer Intern
CRH
Knoxville, TN
Because this is a hands-on learning opportunity, interns will actively participate in daily operations and may:
Added 46 mins ago
Area Manager, Devices and Services Physical Security
Amazon.com Services LLC
Sunnyvale, CA
Amazon Corporate Security (ACS) Devices and Services Physical Security (DSPS) team seeks a seasoned corporate security leader to serve as an Area Manager for Amazon Devices & Services (D&S)…
Added 52 mins ago
Specialty Unit Chg RN - Hospital - Transitional Care Unit - DOU - Zion
Kaiser Permanente
San Diego, CA
Functions as a Lead of the healthcare team, coordinates departmental operations that ensure quality patient care in a safe, healing environment that is patient and family centered.…
Added 1 hour ago
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Client Care Assistant Manager
Gateway Services Inc
Northborough, MA
- $60,000 USD / year
Client Care Assistant Manager, reporting into the Client Care Manager is responsible for supporting our Client Care Team. In collaboration with the Client Care Manager, or other Sr. Client…
Added 1 hour ago
Fiscal/Operations Manager
State of Connecticut
Hartford, CT
The State Library is seeking a Fiscal/Operations Manager to oversee the day-to-day financial and operational activities of the State Library. This exciting opportunity will allow the…
Added 1 hour ago
Food Preperation Specialist
Black Hills Works
Rapid City, SD
The Food Preparation Specialist is responsible for food preparation, cooking, portioning, and packaging of meals. This role ensures all meals are prepared safely, efficiently, and in…
Added 1 hour ago
Meeting Manager
BCD
United States
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the…
Added 1 hour ago
Digital Experience Optimization, Adoption & Effectiveness ( Digital Manager -US)
TD Bank, N.A.
Remote, United States
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 hour ago
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Poolside | Attendant | Part-Time
AccorHotel
Wailea-Makena, HI
- $23.04 USD / hour
- Part-time
From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and…
Added 1 hour ago
Design & Delivery Consultant V, Simulation Training
Kaiser Permanente
Hyattsville, MD
…addressing any issues regarding inventory, operation, repair and maintenance of high and low fidelity simulators and associated equipment, supplies and consumables; identifying complex…
Added 1 hour ago
Manager Information Technology 3
Northrop Grumman
Linthicum Heights, MD
Northrop Grumman’s Chief Information and Digital Office (CIDO) is seeking an Information Technology Manager (M3) to lead the CIDO Engineering Digital Solutions organization in support of…
Added 1 hour ago
Manager Information Technology 3
Northrop Grumman
Linthicum Heights, MD
Northrop Grumman’s Chief Information and Digital Office (CIDO) seeks an Information Technology Manager (M3) to lead the Mission Systems CIDO Operations Digital Solutions organization,…

Walgreens

Pharmacy Operations Manager

NEW BERLIN, WI, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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