Jobs in the United States

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Manager - Business Analytics (Production Operations Support)
San Antonio Water System
San Antonio, TX
- $101,254 to $181,314 USD / year
JOB SUMMARYThe Manager – Business Analytics is responsible for the development and management of Customer Service performance metrics and operational analytics that will translate raw data…
Added 3 mins ago
Territory Executive - Illinois
PagerDuty
Cheyenne, WY
PagerDuty is seeking a Territory Executive (TE) to join our dynamic, customer-focused team! As a Territory Executive, you will own a defined territory of mid-sized customer accounts with…
Added 3 mins ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Cheyenne, WY
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 3 mins ago
Senior Broker Relationship Manager - Small Commercial
Travelers Insurance Company
Cheyenne, WY
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 3 mins ago
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Program Manager, EBMS
CBRE
Cheyenne, WY
- $105,000 to $115,000 USD / year
…education, training, and experience. The minimum salary for the Program Manager, EBMS position is $105,000 annually [or $50.48 per hour] and the maximum salary for the Program Manager, EBMS…
Added 3 mins ago
Branch Manager Rock Springs
Wells Fargo
ROCK SPRINGS, WY
As a Branch Manager, you will serve as the sales leader of the branch, accountable for acquiring, deepening and retaining customer relationships to drive consistent growth in primary…
Added 3 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Cheyenne, WY
…Will be responsible for professional coaching and mentoring of program team…
Added 3 mins ago
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Information Security Engineer
TTEC
Cheyenne, WY
- $65,000 to $70,000 USD / year
You’ll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events.
Added 3 mins ago
Senior Proposal Manager
Maximus
Cheyenne, WY
Maximus is thrilled to announce an opportunity for a Senior Proposal Manager. The primary responsibility of this role is to lead cross‑functional proposal teams, including collaboration…
Added 3 mins ago
Construction Manager, Retail
Meta
Cheyenne, WY
Meta is seeking an experienced Construction Manager to lead the planning, design, and delivery of retail store construction projects across Meta's physical retail portfolio. In this role,…
Added 3 mins ago
Cyber Security Manager - Diego Garcia
Amentum
Cheyenne, WY
…critical infrastructure sectors, is seeking an FRCS Cybersecurity Manager to support a government contract based on the island of Diego…
Added 3 mins ago
Wireless Sales Manager - W1617/W3778
OSL Retail Services
CASPER, WY
Benefit from on-the-job training, career advancement and generous employee referral program
Added 3 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Cheyenne, WY
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 3 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Cheyenne, WY
- $70 to $80 USD / hour
…execution. This is not a traditional technical BSA or Project Manager role. The ideal candidate operates as a strategic generalist, helping create structure around priorities, connect…
Added 6 mins ago
BioLife Medical Support Specialist - LPN
USA - 3387 BioLife Plasma Services, LP
Towson, MD
…will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support…
Added 6 mins ago
Operations Coordinator - Scottsdale, AZ
Tiffany
Scottsdale, AZ
…exceeding monthly, quarterly and annual store sales plan. Capture customer data during interactions to cultivate new and existing customers. Act as Guest Experience Manager, key holder, and…
Added 6 mins ago
Lead Cashier
Ulta Beauty, Inc.
Kennett Square, PA
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to…
Added 6 mins ago
UB
Master Stylist
Ulta Beauty, Inc.
Toms River, NJ
- $15.92 to $20.2 USD / hour
…emphasis on the guest’s total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people…
Added 7 mins ago
M
Business Strategy Manager - AI-First Operating Model
Microsoft
United States
- $106,400 to $222,600 USD / year
…strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join MCAPS Core and help us build a future where customers come to us not only because we provide…
Added 7 mins ago
M
Principal Product Manager
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $142,800 to $304,200 USD / year
As a Principal Product Manager on the M365 AIOps team,
Added 8 mins ago
M
Principal Technical Program Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
We are looking for a Principal Technical Program Manager to connect enterprise customer needs, field insights, and engineering execution across Microsoft's security portfolio. You will lead…
Added 8 mins ago
M
Senior Hardware Engineer
Microsoft
WA · CA · OR · Redmond, WA · Mountain View, CA · Hillsboro, OR · Redmond · Mountain View · Hillsboro
- $119,800 to $261,000 USD / year
The SPPO (SCHIE Product and Procurement Optimization) team is seeking a Senior Hardware Engineer, Technical Program Manager to drive complex hardware initiatives. This role requires a…
Added 17 mins ago
UO
HR Generalist
University of Montana (UM), Helena College, and UM Western
Missoula, MT
- $22 USD / hour
…collaboratively with internal stakeholders to provide responsive customer service and support accurate, timely, and effective human resource…
Added 22 mins ago
UB
Elite Stylist
Ulta Beauty, Inc.
Toms River, NJ
- $15.92 to $21.4 USD / hour
…emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest…
Added 22 mins ago
Stylist
Ulta Beauty, Inc.
Lafayette, LA
…emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity),…

Walgreens

Pharmacy Operations Manager

NEW BERLIN, WI, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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