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MC
Senior Business Continuity Specialist
Metropolitan Council
St Paul, MN
- $46.4 to $75.3 USD / hour
Work with the Manager of the Business Continuity Program to implement, coordinate, and manage all aspects of the Program.
Added 1 min ago
Territory Business Manager- Salt Lake City, UT
NeoGenomics Laboratories
United States
…a company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus…
Added 1 min ago
Supplier Program Specialist
Dakota Supply Group
Plymouth, MN
DSG is seeking a Supplier Program Specialist to help Supplier Program Managers execute and administer supplier programs and strategic sourcing initiatives. This role expands their capacity…
Added 1 min ago
Advertising Sales Account Manager, Full Funnel Seller, Adapt
Amazon
Virtual Location - Illinois, IL
Amazon Adapt is a program designed to offer coverage solutions for business gaps which may occur due to extended leave (parental, medical) and unexpected account transitions. Amazon Adapt…
Added 2 mins ago
VH
Registered Nurse (RN) – Pediatric & Adult Home Health | Private Duty Nursing-2
Vivicare Health Partners, LLC
Fort Worth, TX
- $28 to $31 USD / hour
Provides case management to an assigned group of patients and ancillary staff
Added 2 mins ago
Manager Production
Caterpillar, Inc.
Mapleton, IL
Creating reports and records of production processes, tools issues performance, and inventory; sharing them with managers and providing suggestions to improve safety, productivity and…
Added 2 mins ago
T
PMO Analyst
TEKsystems
Mettawa, IL
- $35 to $45 USD / hour
We are seeking a mid-level PMO Analyst with 35 years of relevant experience to support a large, cross-functional program. Working under the direction of the PMO Head and Program Manager,…
Added 2 mins ago
T
Construction Manager
TEKsystems
DeKalb, IL
- $60 to $85 USD / hour
Construction Manager (Owner's Representative) | Hyperscale Data Centers
Added 2 mins ago
Territory Sales Manager II - Chicago, IL
The ODP Group, LLC
Itasca, IL
The Territory Sales Manager is responsible for acquiring new mid market customers and expanding relationships with existing accounts within the assigned geography. This role focuses on…
Added 2 mins ago
Associate Director, Microbiology
BD (Becton, Dickinson and Company)
Vernon Hills, IL
…development, registration, commercialization, and lifecycle management of antimicrobial and infection-prevention products. The role is accountable for the technical accuracy, quality,…
Added 2 mins ago
Senior Risk Manager - Global Payment Network (GPN) Controls Advisory Team
Capital One
Riverwoods, IL
Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM)
Added 2 mins ago
Logistics Production Manager
Caterpillar, Inc.
Decatur, IL
As a 1st shift Logistics Production Manager, you will be responsible for managing a logistics/receiving schedule, technicians and overall performance of the receiving, storing, and…
Added 2 mins ago
Production Manager – Lower Power Train
Caterpillar, Inc.
Decatur, IL
As 1st shift Production Manager in Decatur, Illinois, you will oversee and coordinate a complex production line, ensuring safe, high‑quality, on‑time manufacturing. You’ll lead daily…
Added 2 mins ago
Counselor, Residential Recovery
SOUTH MIDDLESEX OPPORTUNITY COUNCIL
Framingham, MA
Summary: Ensure the safety and security of the clients and responsibility of providing direct individual, group, educational, clinical or case management services to clients.
Added 2 mins ago
PP
Maintenance Operations Intern
PCI Pharma Services
Rockford, IL
- $20 USD / hour
Works with Manager to review project plans to achieve assignment goals, including understanding project activities, deadlines and key stakeholders. Develop documents, files and materials as…
Added 2 mins ago
CC
Manager, Provider Data Management
Centene Corporation
Springfield, IL
- $70,100 to $126,200 USD / year
Position Purpose: Within the Illinois Health Plan, the Provider Data Manager leads inventory, quality, production, and employee development while ensuring accountability, operational…
Added 3 mins ago
Digital Program Manager
Datavant
Springfield, IL
This role is ideal for someone who is highly organized, customer-focused, and eager to grow their expertise in healthcare technology, digital operations, and program management.
Added 3 mins ago
FLOATING CAFE MANAGER - ORLANDO, FL
Compass Group, North America
Springfield, IL
Working as a Retail Manager supporting Morrison Healthcare accounts throughout the Florida market, you will help lead successful retail and cafeteria operations in partnership with account…
Added 3 mins ago
Principal Payment Tech Development Manager
Capital One
Riverwoods, IL · Chicago, IL
The Principal Payment Tech Development Manager will lead the end-to-end design, development, testing, certification, and delivery of contact/contactless chip technologies, mobile payments,…
Added 3 mins ago
Program Manager, Integrated Planning, GEMS, NA Startup
Amazon
Chicago, IL
Amazon is seeking a Program Manager to join the Startup Integrated Planning team within the Global Engineering, Materials, & Sustainability (GEMS) organization. This team owns the…
Added 3 mins ago
Senior Engagement Manager, AWS ProServe EDU & SLG
Amazon
Chicago, IL
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is…
Added 3 mins ago
Diesel Technician III
Penske
Milford, DE
The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
Added 3 mins ago
OPS SENIOR MANAGEMENT ANALYST II - 64801941
State of Florida
TALLAHASSEE, FL
…oversight. Review and conduct analysis on procurement and contract management activities for program offices as assigned by the Deputy Secretary for Operations. Assisting in the development…
Added 3 mins ago
Environmental Services Manager - UI Health
ARAMARK
Chicago, IL
The Environmental Services (EVS) Manager is responsible for developing and executing facility solutions to ensure all health and safety standards are met. Responsible for servicing and/or…
Added 3 mins ago
IT Project Manager - Healthcare
Proven IT
Tinley Park, IL
…required evidence; provide accurate and timely billing-readiness information to Finance and the Technical Account Manager. Account-level invoice management remains with the Technical…

Walgreens

Pharmacy Operations Manager

BOISE, ID, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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