Jobs in the United States

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Added 8 mins ago
Manager, U.S. Benefits
Royal Bank of Canada
Minneapolis, MN
Implementation and execution of program design recommendations, including amendments to the plans, communications to employees and coordination with applicable vendors
Added 14 mins ago
WS
(USA) Store Manager - Division 1/Neighborhood Market
Wal-Mart Stores Texas, LL
Pantego, TX
- $95,000 to $145,000 USD / year
Initiates directs and participates in community outreach programs and encourages and supports Associates and managers in serving as goodmembers of the community including establishing and…
Added 14 mins ago
MB
Community Branch Management Program - Greater Boston
M&T Bank
Revere, MA
- $29.57 to $43.99 USD / hour
The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Customer Centric world of the…
Added 14 mins ago
Senior Manager, B2B Retail Media Events and Industry Marketing - CVS Media Exchange (CMX)
CVS Health
Wellesley, MA
…helping to simplify health care one person, one family and one community at a…
Added 14 mins ago
Operations Manager
East Boston Neighborhood Health Center
East Boston, MA
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at…
Added 14 mins ago
Regional Manager, Jail Diversion Clinical Services
Beth Israel Lahey Health
Salem, MA
The Jail Diversion Program Regional Manager provides comprehensive clinical and administrative oversight of the BILH BS Jail Diversion Program (JDP) and leads community-based behavioral…
Added 14 mins ago
Customer Service Representative
Charlesbridge
Dedham, MA
Added 14 mins ago
Customer Service Representative
Charlesbridge
Westwood, MA
Added 14 mins ago
Arborist Sales Representative
The Davey Tree Expert Company
Needham, MA
…unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in…
Added 14 mins ago
Customer Service Representative
Charlesbridge
Needham, MA
Added 15 mins ago
CH
Pharmacy Clerk- Omnicare- Full Time
CVS Health
Peabody, MA
- Full-time
As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification…
Added 15 mins ago
FM
Patient Care Technician - PCT - Dialysis Preceptor
Fresenius Medical Care
Lowell, MA
- $23 to $33 USD / hour
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 15 mins ago
MB
Community Branch Management Program - Western Massachusetts
M&T Bank
Springfield, MA
- $29.57 to $43.99 USD / hour
The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Customer Centric world of the…
Added 15 mins ago
Community Health Worker (Hybrid/Mobile – Metro West/Worcester, MA Area)
Commonwealth Care Alliance Inc
Worcester, MA
· Engages with community agencies and service providers to build relationships to support patients
Added 15 mins ago
CH
Program Manager, PACE Interdisciplinary Team
Cambridge Health Alliance
Cambridge, MA
- $39.24 to $59.2 USD / hour
At CHA PACE, our mission is to support our program participants in achieving the highest level of independence within their communities and preventing nursing home placement. Our…
Added 15 mins ago
George B. Cox Fellow Human Resources Coordinator (SY26-27)
Boston Public Schools
Boston, MA
…system of innovative, welcoming schools. We partner with the community, families, and students to develop in every learner the knowledge, skills, and character to excel in college, career,…
Added 15 mins ago
PG
Product Manager Intern (Class of 2028)
Publicis Groupe
Boston, MA
- $30 to $33 USD / hour
As a Product Manager Intern, you’ll gain first-hand experience creating imaginative solutions for our clients and you’ll see your ideas become reality. You will be on a team with…
Added 16 mins ago
MH
Care Manager, LTSS (RN) (Boston/Dorchester area)
Molina Healthcare
Boston, MA · Dorchester, MA
- $30.37 to $59.21 USD / hour
Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member…
Added 16 mins ago
Pharmacy Eligibility/Claims Business Analyst
CVS Health
Boston, MA
…helping to simplify health care one person, one family and one community at a…
Added 16 mins ago
Pharmacy Technician Refill Authorization
Intermountain Health
Boston, MA
…position supports Pharmacy Services in all locations (i.e., acute, community, ambulatory,…
Added 16 mins ago
Pharmacy Technician Specialty Pharmacy
Intermountain Health
Boston, MA
Answers phones and provides excellent customer service as appropriate to practice site.
Added 16 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Natick, MA
- $19.25 to $21.25 USD / hour
- Full-time
…organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor…
Added 25 mins ago
SENIOR LOGISTICS SPECIALIST
RXO CORPORATE SOLUTIONS, LLC
Charlotte, NC
Assist in the development, planning and modification of daily schedules as appropriate; make notifications to customer service and the operations manager as to the status of shipments
Added 35 mins ago
UB
Elite Stylist
Ulta Beauty, Inc.
North Attleboro, MA
- $15 to $21.4 USD / hour
…emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest…
Added 35 mins ago
UB
Master Stylist
Ulta Beauty, Inc.
North Attleboro, MA
- $15 to $20.2 USD / hour
…emphasis on the guest’s total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people…

Walgreens

Pharmacy Operations Manager

DE PERE, WI, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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