Jobs in the United States

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Cashier PT - Natick
AKIRA
Natick
- $16 USD / hour
Collect and input customer information for AKIRA’s loyalty program, including name, phone number, and date of birth
Added 1 min ago
Manager - Talent Acquisition Technology
Government Employees Insurance Company
Bethesda, MD · New York City, NY · Richardson, TX
A Manager of People Tech Engineering leads the activities of configuration and reporting engineers who design and improve user experience, revise existing business process configurations,…
Added 1 min ago
Manager, Talent and Learning Technology
Government Employees Insurance Company
Bethesda, MD · New York City, NY · Richardson, TX
A Manager of People Tech Engineering leads the activities of configuration and reporting engineers who design and improve user experience, revise existing business process configurations,…
Added 1 min ago
Pharmacy Technician - Montrose
Legacy Community Health
Houston, TX
Support the Manager, Pharmacy Operations in activities necessary to ensure the implementation and changes associated with the 340b program inventory integrity.
Added 1 min ago
Manager of Patient Services - Med Surg
DMC Harper University/Hutzel Women's Hospital
Detroit, MI
…activities related to department, hospital and DMC objectives. Model customer service excellence. The Manager Patient Services positions with responsibility for providing business support…
Added 1 min ago
Assistant Kitchen Manager
Kwik Trip
Madison, WI
…serve. Our Assistant Food Managers are responsible for our food program. They prepare foods, delegate tasks, train coworkers, resolve customer complaints, set the example for excellent…
Added 2 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Youngstown, OH
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 2 mins ago
Account Manager - Residential
Lowe's Home Centers, LLC
Worcester, MA
Maintain accurate and up to date customer activities and opportunities utilizing customer relationship tools provided by the company.
Added 2 mins ago
Quality Assurance Supervisor
Dairy Farmers of America, Inc.
St. George, UT
Assist the quality manager in developing, implementing, and maintaining food safety and quality programs at the facility to ensure compliance with regulatory requirements, corporate…
Added 2 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Stockbridge, GA
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 2 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
South Morgantown, WV
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 2 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Spartanburg, SC
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 2 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Riverton, UT
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 2 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Rock Hill, SC
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 2 mins ago
PF
Team Lead
Planet Fitness - Baseline Fitness
Denver, CO
- $19.8 USD / hour
Assist with team member management and provide backup support to Club Manager as needed.
Added 2 mins ago
AI
Service Technician
Advanced Industrial Devices
Tulsa, OK
- $35 to $40 USD / hour
…directly with customers to repair, refurbish, upgrade, and support integrated electronic motor control systems, including Variable Frequency Drives (VFDs), soft starts, PLCs, and motor…
Added 2 mins ago
Customer Success Specialist, Logis Dispatch
ESO
United States
…solving technical problems, and advising like a consultant. A Customer Success Manager (CSM) owns the strategy for an account. You own the detail: you know how the dispatch floor and the…
Added 2 mins ago
PI
Global Clinical Supply (GCS) Product Area Business Lead (Senior Manager)
Pfizer Inc
CT · MA · NY · PA
- $124,400 to $207,400 USD / year
…eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support…
Added 2 mins ago
Nonprofit GTM Strategy Manager
Okta
Bellevue, WA · Chicago, IL · NY · Washington, DC
Okta is looking for an entrepreneurial, data-driven Nonprofit GTM Strategy Manager to join our team. At Okta, we are building a world where anyone can safely use any technology.…
Added 2 mins ago
VV
Senior Program Manager I Business Transformation & Enterprise Systems
Veracity Ventures Inc.
Atlantic City, NJ
- $140 to $160 USD / hour
Client is seeking an experienced Senior Program Manager – Business Transformation & Enterprise Systems Implementation to lead a large-scale, multi-year business transformation and process…
Added 2 mins ago
Account Manager, GFO Banking
The Northern Trust Company
Chicago, IL
The Account Manager will be responsible for coordinating banking/custody/fiduciary/investment administration for Wealth Management clients. Identifies client needs and handles client…
Added 2 mins ago
PK
Server
Pizza King
Muncie, IN
- $8 USD / hour
Pizza King is searching for friendly and outgoing Servers who have a passion for customer service! As a Server at Pizza King, you will be the first and last impression to our customers. All…
Added 2 mins ago
PK
Kitchen
Pizza King
Muncie, IN
- $10 to $12 USD / hour
Pizza King is searching for hard-working Kitchen team members who have a passion for quality and customer service. Kitchen team members are essential to ensuring that our menu items are…
Added 2 mins ago
PK
Delivery Driver
Pizza King
Muncie, IN
- $9 USD / hour
…positive attitude! All Delivery Drivers must have the highest customer service standards by ensuring quick, efficient, and professional delivery of food and beverages to our customers’…
Added 2 mins ago
PK
Server
Pizza King
Fort Wayne, IN
- $8 USD / hour
Pizza King is searching for friendly and outgoing Servers who have a passion for customer service! As a Server at Pizza King, you will be the first and last impression to our customers. All…

Walgreens

Pharmacy Operations Manager

FRANKLIN, WI, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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