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Added 2 mins ago
EP
Budget & Finance Manager – DHS
El Paso County (CO)
Colorado Springs, CO
- $77,420 to $116,160 USD / year
For the 4th Judicial District's postings, please visit here for more information.
Added 3 mins ago
Site Safety Manager
Gray Construction
Reno, NV · Los Angeles, CA · Phoenix, AZ · Fullerton, CA · Settle, WA · Albuqerque, NM · Bosie, ID · Denver, CO · Boardman, OR
Gray Construction is looking to add a Site Safety Manager to their Field Operations Team. This is a field/project based position.
Added 3 mins ago
J
Senior Software Engineer II, Mobile - On App Ads (AI Native)
Jobgether
Remote, United States
- $118,500 to $216,500 USD / year
Manage and improve integrations with advertising technologies and platforms, including Prebid, Google Mobile Ads, Google Ad Manager (GAM), and other third-party SDKs.
Added 4 mins ago
Infrastructure Tool Kit (JTK) Developer
GovCIO
Pierre, SD
Virtual video interview conducted via video with the hiring manager and/or team
Added 4 mins ago
Director, Procurement
Indeed
Sioux Falls, SD
…operational excellence across a global spend portfolio spanning Technology, HR, and Finance. In this role, you will directly oversee the IT Procurement team as you work in close alignment…
Added 4 mins ago
Data, Communications, and Policy Analyst (Remote)
GovCIO
Pierre, SD
Collaborate with multiple stakeholders, such as mission leadership, external organizations, and other internal program teams to collect and compile information to ensure timely responses to…
Added 4 mins ago
Principal Product Manager
Indeed
Sioux Falls, SD
We’re looking for a Principal Product Manager to set the strategic direction and lead the cohesive evolution of Job Seeker Discovery across the Home Page, Search Results Page, and Job…
Added 4 mins ago
Account Manager - Growth Markets
Zayo
Pierre, SD
Zayo is seeking an Account Manager - Growth Markets to support existing and prospective customers across an assigned book of Growth Markets accounts within our State, Local, and Education…
Added 4 mins ago
Branch Operations Coordinator Robbinsdale
Wells Fargo
RAPID CITY, SD
Support the Branch manager in operational tasks and scheduling
Added 4 mins ago
General Manager
Chipotle Mexican Grill
Rapid City, SD
…with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com…
Added 4 mins ago
Assistant Manager
Chipotle Mexican Grill
Rapid City, SD
…with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com…
Added 4 mins ago
Pharmacy Technician Central Fulfillment
Intermountain Health
Pierre, SD
Assists the pharmacist in collecting clinical and other patient information and maintaining appropriate records as required by regulation and policy.
Added 4 mins ago
Product Manager - Technical
Intermountain Health
Pierre, SD
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 4 mins ago
C
Facets Product Consultant - Manager
Cognizant
Pierre, SD
- $113,000 to $130,000 USD / year
…collaborate with business stakeholders, product teams, and technology teams to translate healthcare payer needs into effective solutions, optimize product functionality, and drive…
Added 4 mins ago
Sr Manager - Proj/Prog
Maximus
Pierre, SD
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 4 mins ago
Pharmacy Technician Specialty Pharmacy
Intermountain Health
Pierre, SD
Assists the pharmacist in collecting clinical and other patient information and maintaining appropriate records as required by regulation and policy.
Added 4 mins ago
Pharmacy Technician Refill Authorization
Intermountain Health
Pierre, SD
Gathers and reviews relevant clinical information (e.g., labs, monitoring parameters, and medication history) to support refill requests.
Added 15 mins ago
Director, Procurement
Indeed
Cheyenne, WY
…operational excellence across a global spend portfolio spanning Technology, HR, and Finance. In this role, you will directly oversee the IT Procurement team as you work in close alignment…
Added 15 mins ago
Data, Communications, and Policy Analyst (Remote)
GovCIO
Cheyenne, WY
Collaborate with multiple stakeholders, such as mission leadership, external organizations, and other internal program teams to collect and compile information to ensure timely responses to…
Added 15 mins ago
Principal Product Manager
Indeed
Cheyenne, WY
We’re looking for a Principal Product Manager to set the strategic direction and lead the cohesive evolution of Job Seeker Discovery across the Home Page, Search Results Page, and Job…
Added 15 mins ago
WOC Functional Data Manager
BAE Systems
Fe Warren Afb, WY
Community College Air Force (CCAF) Degree in one of the following: Missile Maintenance Technology, Space and Missile Maintenance Technology, Electronic Systems Technology, or Mechanical and…
Added 15 mins ago
Account Manager - Growth Markets
Zayo
Cheyenne, WY
Zayo is seeking an Account Manager - Growth Markets to support existing and prospective customers across an assigned book of Growth Markets accounts within our State, Local, and Education…
Added 15 mins ago
Field Engineering Manager
TerraPower, LLC
Kemmerer, WY
Added 15 mins ago
Pharmacy Technician Refill Authorization
Intermountain Health
Cheyenne, WY
Gathers and reviews relevant clinical information (e.g., labs, monitoring parameters, and medication history) to support refill requests.
Added 15 mins ago
Sr Manager - Proj/Prog
Maximus
Cheyenne, WY
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…

Walgreens

Pharmacy Operations Manager

ROCHESTER HILLS, MI, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Communicate with customers
Customer experience
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Recordkeeping
Community engagement
Team leadership
Leadership

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