Jobs in the United States

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Added 1 min ago
Research Intern
The Voleon Group
Berkeley, CA · New York City, NY
Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. For nearly two decades, we have led our industry and…
Added 2 mins ago
Software Development Engineer II , Digital Ordering Services
Amazon.com Services LLC
Bellevue, WA
Your day starts with a team standup where you align on priorities with your Manager, Technical Program Manager, and fellow engineers. From there you dive into coding, building features,…
Added 2 mins ago
Software Development Engineer II, Digital Acceleration
Amazon.com Services LLC
Bellevue, WA
Your day starts with a team standup where you align on priorities with your Manager, Technical Program Manager, and fellow engineers. From there you dive into coding, building features,…
Added 2 mins ago
Cloud Technical Account Manager, ES - NAMER - US-ISV
Amazon Web Services, Inc.
Arlington, VA · Herndon, VA
…business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by…
Added 2 mins ago
PM II, Labor and Scheduling, Worldwide Grocery Stores (WWGS), Operations Business Support
Amazon.com Services LLC
Austin, TX · Arlington, VA · Fort Lauderdale, FL · Seattle, WA · Jersey City, NJ · Denver, CO · Irvine, CA · Chicago, IL · Pasadena, CA
As a Program Manager II on the OE team, you will own programs end-to-end - from identifying performance gaps in store-level data to designing scalable solutions and driving execution across…
Added 2 mins ago
CO
Social Worker I
County of Scott (MN)
Shakopee, MN
- $30.9 to $36.35 USD / hour
…specialized area of a program including assessment, guidance, and referral of clients seeking assistance. Develops and implements individualized treatment plans involving the application of…
Added 2 mins ago
Corporate Trainer
Hays Electrical Services
Houston, TX
Content Development: Develop and update training courses, facilitator guides, presentations, case studies, simulations, assessments, and e-learning modules using adult-learning principles.
Added 2 mins ago
Community Manager In Training
Kuester Management Group, LLC
Fort Mill, SC
As a Community Manager in Training, you will embark on a comprehensive learning journey to master the art of community management. Working closely with Senior Community Managers, you will…
Added 2 mins ago
Assistant Business Controller
TSUS - Mebane
NC
The Assistant Business Controller is responsible for providing support to the Business Control Manager, US Operations - in the day-to-day tasks of analyzing, reporting and supporting the…
Added 2 mins ago
Customer Service Field Engineer - Diemme Filtration, part of Sandvik Rock Processing Group
SMC Region USC
TX
Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and…
Added 3 mins ago
National Account Manager
Novolex
United States
We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning.…
Added 4 mins ago
Government Strategic Account Manager
USA-NILIN Nilfisk, Inc.
Remote, United States
Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means…
Added 4 mins ago
Manager, Human Resources (Macedonia, OH DC)
Grainger Businesses
MACEDONIA, OH
The Manager, Regional Human Resources aligns business and people strategies to create a productive environment that delivers strategic HR planning and effective change management. The role…
Added 4 mins ago
Welder - Level 2
Swagelok Company
Solon
Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new…
Added 5 mins ago
C
Financial Statements Manager
Current
Tucson, AZ · Pittsburgh, PA
- $110,000 to $130,000 USD / year
…supports their growth while preserving the local identities and client relationships that make each firm unique. Our partner firms combine the close connections of a local team with the…
Added 6 mins ago
Bakery Clerk
Albertsons Companies
LAS VEGAS, NV · Las Vegas, NV
The Bakery Clerk plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish.…
Added 6 mins ago
Bakery Clerk
Albertsons Companies
BOZEMAN, MT · Bozeman, MT
The Bakery Clerk plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish.…
Added 6 mins ago
Sales Representative
Lithia Toyota of Springfield
Springfield, OR
Schedule: We ask that you have open availability to support dealership operations and customer demand. To be successful in this role, you will be available to work a flexible schedule,…
Added 7 mins ago
Night Operations Assistant Store Manager in Training
HOME DEPOT U.S.A., INC.
United States
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The…
Added 7 mins ago
Pro Experience Manager
HOME DEPOT U.S.A., INC.
United States
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is…
Added 7 mins ago
Specialty Assistant Store Manager in Training
HOME DEPOT U.S.A., INC.
United States
Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The…
Added 7 mins ago
Night Operations Assistant Store Manager in Training
HOME DEPOT U.S.A., INC.
United States
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The…
Added 7 mins ago
Pro Experience Manager
HOME DEPOT U.S.A., INC.
United States
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is…
Added 9 mins ago
Feed Mill Manager
JBS USA
Pittsburg, TX · Mt. Pleasant, TX
We are looking for a Feed Mill Manager to lead and oversee all aspects of feed mill operations, ensuring the efficient production and delivery of high-quality feed products while…
Added 11 mins ago
HK
Customer Experience & Automation Manager
HEALTHY KIDS PROGRAMS
Carmel, NY
- $24 to $26 USD / hour
Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

Walgreens

Pharmacy Operations Manager

UTICA, NY, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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