Jobs in the United States

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Added 1 min ago
Security Operations Specialist
Sun Life of Canada - Corporate
Wellesley Hills, MA
We are seeking a highly skilled and adaptable Security Operations Specialist to join our team at our corporate office in Wellesley. This pivotal role will report to the Manager of…
Added 1 min ago
TM
Senior Director, Marketing & Communications
The Marine Mammal Center
Sausalito, CA
- $133,120 to $145,590 USD / year
Monterey pilot. Lead planning and the spring 2027 launch of the Monterey, CA pilot retail space with the Retail Manager, Finance, Operations, and Facilities, from business plan through…
Added 2 mins ago
Project Manager I
InComm Payments
UNAVAILABLE, GA · Florida · Utah
Our InComm Healthcare team is growing! The Project Manager I is a great stepping stone to grow into project management and implementation. This person will coordinate, plan, document and…
Added 2 mins ago
Guest Services Manager
Marquesa Hotel, a Noble House Hotel
Key West, FL
…Marquesa Hotel. This role is a support role for front-of-house operations including Front Desk, Bell Services, Housekeeping and Guest Relations, ensuring seamless service, anticipatory…
Added 3 mins ago
Principal Manager, Procurement Enablement & Contingent Workforce
Twilio
Remote, United States
Join the team as Twilio’s next Principal Manager, Procurement Enablement & Contingent Workforce
Added 3 mins ago
Manager, Modern Workplace Engineering
Davis Wright Tremaine LLP
Remote, United States
The Manager, Endpoint Engineering leads a team of five engineers and collaborates with IT leadership and cross-functional technology teams to ensure a secure, stable, efficient, and…
Added 3 mins ago
A
Sales & Service Lead (Full-Time) - The Summit Birmingham
ALO
Birmingham, AL
- $15 to $17 USD / hour
- Full-time
Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and…
Added 3 mins ago
A
Operations Associate (Full-Time) - Plaza Frontenac
ALO
St. Louis, MO
- $15 to $17 USD / hour
- Full-time
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual…
Added 4 mins ago
Senior Quality Assurance Manager
Wireless CCTV
Richardson, TX
The Senior Quality Assurance Manager at WCCTV leads the company’s quality management program across U.S. operations, ensuring that products, installations, and services meet internal…
Added 4 mins ago
Human Resource Manager
GL Ankeny Ford, LLC
Ankeny, IA
…field. The ideal candidate is equally comfortable managing HR operations and compliance, leading full-cycle recruiting efforts, and partnering with leaders to create an engaging,…
Added 4 mins ago
Information Security Specialist - PCI DSS Compliance
The Toronto-Dominion Bank (Canada)
Mount Laurel, NJ
The Information Security Specialist is a senior technology professional responsible for end-to-end accountability for the Payment Card Industry Data Security Standard, or PCI DSS,…
Added 4 mins ago
Senior Data Remediation Specialist (US)
TD Bank, N.A.
Remote, United States
Keeps abreast of rapid business and technology innovation within business information management field
Added 6 mins ago
Underwriting Manager
IMS Legal Strategies
Remote, United States
The Underwriting Manager provides day-to-day leadership, subject matter expertise, and operational oversight for the underwriting team, helping ensure life care plans progress efficiently…
Added 6 mins ago
System Administrator
Internova Travel Group
Remote, United States
Internova Travel Group is seeking a System Administrator to keep the business-critical systems behind our travel operations running smoothly. Working with application owners, vendors, and…
Added 7 mins ago
ZT
Senior Sales Engineer - Healthcare (Remote South Atlantic)
Zebra Technologies
Nashville, TN
- $105,680 to $158,520 USD / year
…accounts. The position will have direct access to the latest technology from Zebra Technologies and its vendor partner community. This role will develop strong relationships with the sales,…
Added 7 mins ago
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Senior Manager, Data Hall Design
Oracle
Nashville, TN
- $126,200 to $264,100 USD / year
…developers, and internal teams (e.g., facilities, construction, operations) across…
Added 7 mins ago
Category Manager, Forecast and Planning, Global Manufacturing and Distribution Services
Amazon
Nashville, TN
GPO's mission touches every corner of Amazon's physical operations. The organization manages strategic procurement across categories including facility services, third-party logistics…
Added 7 mins ago
Professional, LSCM Rotational Program-3
Bridgestone Americas
Nashville, TN
This position will need to understand business strategies and collaborate extensively across multiple functions at Bridgestone, including logistics and supply chain management,…
Added 8 mins ago
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Security Officer Security Clearance
Allied Universal
St.Louis, MO
- $26.5 USD / hour
…outstanding customer service and communication. You will use technology to document activities and support site operations while demonstrating Allied Universal’s agile, reliable,…
Added 8 mins ago
Manager, Sales (DoD)
Mythics, LLC
UNAVAILABLE
The Manager, Sales is responsible for leading a team of sales professionals focused on driving revenue growth within the Department of Defense (DoD) market. This position provides strategic…
Added 9 mins ago
Operational Monitoring Manager
Mountain America Credit Union
Sandy, UT
The Manager, Operational Monitoring is responsible for the strategic leadership, oversight, and continuous enhancement of the credit union's operational monitoring and sales monitoring…
Added 10 mins ago
Business Analysis Manager
Cisco
San Jose, CA
6+ years of progressive program management or business architecture experience within global logistics, supply chain operations, or contract manufacturing.
Added 10 mins ago
Engineering Program Manager
Cisco
Research Triangle Park, NC
Bachelor's degree with 8+ years of experience within a program or product manager role or Master's degree years with 6+ years of related experience.
Added 11 mins ago
Manager, Finance Business Partner (IT, Customer, Supply Chain)
Liberty
Londonderry, NH
The Manager, Finance Business Partner serves as the strategic finance leader supporting the CAO (Chief Administrative Officer) organization, providing financial oversight and ownership for…
Added 12 mins ago
Team Lead-109010
ESA Management, LLC
Torrance, CA
The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key…

Walgreens

Pharmacy Operations Manager

BILLINGS, MT, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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