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Healthcare Operations Manager
CenterWell
Raleigh, NC · Durham, NC · Goldsboro, NC · Rocky Mount, NC · Youngsville, NC
The Operations Manager is responsible for the day-to-day operational management of the in-home preventive care program. This role translates program requirements into reliable workflows,…
Added 1 min ago
KC
Capital Project Manager II - Engineer
King County
Seattle, WA
- $49.29 to $62.48 USD / hour
…pool of qualified candidates to fill future Capital Project Manager II career service, term-litmited-temporary, OR special duty assignment vacancies within the Parks Division over the next…
Added 1 min ago
KC
Overdose Training and Community Engagement Consultant II
King County
Seattle, WA
- $47.01 to $59.59 USD / hour
Working closely with the Overdose Prevention and Response Training Manager, this position collaborates with public health staff, community organizations, and cross-sector partners to…
Added 1 min ago
H
Euless Market - Overnight Perishables Rep - Part time
HEB
Euless, TX
- Part-time
…Floral: Designs floral arrangements; provides a variety of fresh, quality products Designs and executes merchandising programs Tracks seasonal record when appropriate Market: Cuts, trims,…
Added 1 min ago
Ice Rink Client Service Manager
SPS North America
NY
Monitor ice quality, equipment functionality, and maintenance needs in collaboration with client teams.
Added 1 min ago
Drinking Water Treatment Business Class Lead
HDR
Bellevue, WA · Pasco, WA · Everett, WA · Spokane, WA · Olympia, WA · Seattle, WA · Gig Harbor, WA
…and technical excellence. Whether you're modernizing aging systems or pioneering new approaches, your contributions will make a meaningful difference in people's lives. This isn't just a…
Added 4 mins ago
Sr Director Product Management - Provider Experience & Solutions
Dexcom
San Diego
…prescriptions, need clarity and speed inside their existing systems. Health systems need interoperability, security, and evidence of…
Added 4 mins ago
Manager Purchasing
Dexcom
Mesa
You will report to the Sr Manager Planning and provide strategic leadership for the Purchasing organization.
Added 4 mins ago
TH
Acute Care RN-Medical Surgical Registered Nurse
Trinity Health
Silvis, IL
- $32.74 to $49.11 USD / hour
…Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and…
Added 7 mins ago
S
Client Support Specialist
Stylitics
Remote, United States
- $34,718 USD / month
…10+ years of retail data, workflows, tools, experts, and QA systems behind it. These are the mission-critical components required to deliver safe, brand-right, production-ready AI at scale.…
Added 7 mins ago
Healthcare Operations Manager
Capital Care Resources, LLC
Raleigh, NC · Durham, NC · Rocky Mount, NC · Goldsboro, NC · Youngsville, NC
The Operations Manager is responsible for the day-to-day operational management of the in-home preventive care program. This role translates program requirements into reliable workflows,…
Added 8 mins ago
Trade Compliance Manager, Aerospace & Defense Electronics
Teledyne Defense Electronics, LLC
Torrance, CA · Hawthorne, CA · Mountain View, CA · Woodridge, IL · Milpitas, CA · El Segundo, CA
The Manager, Trade Compliance is responsible for leading and enhancing the export compliance program for multiple Teledyne Aerospace & Defense Electronics business units. This hands-on…
Added 8 mins ago
SI
Data Center Critical Facilities Technician I
Salute Inc.
Odessa, TX · Barstow, TX
- $42 to $45 USD / hour
Carries out tasks under the direction of the Network/Engineering Infrastructure Manager and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and…
Added 10 mins ago
2nd Shift Assistant Maintenance Manager - WorldMark Depoe Bay
Travel Leisure Resort Development Inc
United States
As an Assistant Maintenance Manager, you will make dream vacations by providing quality results for our guests by using your maintenance skills, customer service expertise and guaranteeing…
Added 12 mins ago
Lab Support Svcs Specialist - Lagrange, GA
West Georgia Medical Center, Inc.
LaGrange, GA
Under the supervision of the Laboratory Manager or designee, performs technical and non-technical duties within the Laboratory service areas on the hospital campus. Duties included, but not…
Added 12 mins ago
WG
Lab Support Svcs Specialist, Part time - Lagrange, GA
West Georgia Medical Center, Inc.
LaGrange, GA
- Part-time
Under the supervision of the Laboratory Manager or designee, performs technical and non-technical duties within the Laboratory service areas on the hospital campus. Duties included, but not…
Added 12 mins ago
Public Benefit Supervisor
Ensemble RCM LLC
West Reading, PA
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end…
Added 12 mins ago
Public Benefit Supervisor
Ensemble RCM LLC
Oklahoma City, OK · OU Health, OK
…working knowledge of relevant federal, state and county benefit program requirements and shares with staff as appropriate. Monitors individual and team productivity and work quality levels…
Added 12 mins ago
Business Excellence Program Manager
Ensemble
Remote, United States
…growth through flexible but structured best practices. As the Program Manager of Business Excellence, you will play a pivotal role in driving organizational change, fostering a culture of…
Added 14 mins ago
SO
Administrative Assistant 5
State of Louisiana
Baton Rouge, LA
- $18.04 to $35.4 USD / hour
…HR offices and more than 37,000 employees through three core program…
Added 14 mins ago
SO
Medical Certification Manager 1
State of Louisiana
Tangipahoa, LA
- $39.45 to $71.11 USD / hour
Are you ready to make an impact? As a Medical Certification Manager 1, you’ll lead regional operations and a dedicated team responsible for supporting older adults and individuals with…
Added 14 mins ago
Flight Nurse
PHI Health, LLC
Evansville, IN
Clinically functions under the direction of the program's Medical Director through medical protocols and procedures and online medical guidance. For clinical matters, reports directly to…
Added 14 mins ago
Flight Nurse
PHI Health, LLC
Jackson, MS
Clinically functions under the direction of the program's Medical Director through medical protocols and procedures and online medical guidance. For clinical matters, reports directly to…
Added 14 mins ago
Flight Nurse
PHI Health, LLC
Jackson, MS
Clinically functions under the direction of the program's Medical Director through medical protocols and procedures and online medical guidance. For clinical matters, reports directly to…
Added 14 mins ago
RO
Case Mgr/RN - Full Time (7033)
REGIONAL ONE HEALTH
Memphis, NH
- Full-time
…medical needs/barrier identification of patients enrolled in the program; determine plan for care…

Walgreens

Pharmacy Operations Manager

PLAINFIELD, IL, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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More about this job

Skills

Workflow
Pharmacy technician
Scheduling
Coaching
Performance management
Customer experience
Communicate with customers
Customer service
Patient care
Data entry
Regulatory compliance
Inventory management
Collaboration
Recordkeeping
Community engagement
Recruitment
Communication skills
Team leadership
Leadership

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