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Customer Success Coordinator
Nextpower LLC, USA
North Bldg, CA · San Rafael, CA
Reporting to the Senior Manager of Customer Success, this role works independently on varied issues that require judgment, evaluation of available information, and adaptation of established…
Added just now
RS
Mid-Level Contract Specialist
Raventek Solution Partners LLC
Washington, DC
- $55 to $62 USD / hour
The Mid-Level Contract Specialist provides full life-cycle acquisition support services for federal procurement activities. This position assists with the development, review, and execution…
Added just now
VC
Sr. EHS Specialist
Victaulic Company
United States
- $85,000 to $100,000 USD / year
…programs at our Carol Stream site, reporting to the Regional EHS Manager. In this role, you'll serve as a key resource for operations, maintenance, engineering, human resources,…
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02599 Inside Sales
SBH
Radford, VA
Ability to execute knowledge from product knowledge training to support with customer service
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Briargate Practice Manager - PM
CityVet Support Staff
Colorado Springs, CO
The Practice Manager (PM) is responsible for the management of the facility in its entirety, including business management, financial management and overall clinical operations management.…
Added 1 min ago
DH
Field Installation Manager
Daniels Health
Remote, United States
- $65,127 to $75,495 USD / year
Daniels Health is seeking a dynamic professional to join our team as a Field Installation Manager. This role combines site assessments for new and prospective customers with hands-on…
Added 1 min ago
Operations Manager
WM
Norcross, GA
Successful completion of the WM Operations Manager Trainee program
Added 1 min ago
Senior Project Manager (Product)
Félix
United States
…are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the…
Added 2 mins ago
Finance Manager
BILL
United States
At BILL, we're automating the future of finance. As a Finance Manager on the FP&A team, you will partner with business leaders to manage and execute on the financial plan across the…
Added 2 mins ago
Family Care Program Manager
Lakeland Care Incorporated
Wausau, WI
Under the general supervision of the Care Management Senior Manager, the Family Care Program Manager is responsible for managing care management processes from implementation through…
Added 2 mins ago
Youth Workforce Development Manager
Girl Scouts of Hawai'i
Honolulu, HI
The Youth Workforce Development Manager is a brand new position. This person develops and manages corporate and community partnerships that create workforce development, career exploration,…
Added 2 mins ago
P
Associate Fellows Marketing Manager
Penumbra
Remote, United States
- $120,000 to $150,000 USD / year
The Associate Fellows Marketing Manager will support the Fellows Marketing Manager in the execution and coordination of marketing initiatives and programs for vascular fellows and…
Added 2 mins ago
RV Resort Manager
Sun, Inc.
Buckeye, AZ
Tuition Reimbursement program providing financial support to team members who further their formal education
Added 2 mins ago
Claims Specialist, Design Professional
AXA
CHICAGO · CHICAGO, NY · NEW YORK · EXTON · HARTFORD
…improvement. You create an environment that fosters collaboration, customer service, and colleague development. As a Claims Specialist – Design Professional, you will play a critical role…
Added 2 mins ago
Technical Specialist
AXA
SCOTTSDALE
Where you will work The Technical Specialist provides critical underwriting support within the Excess & Surplus unit, assisting with submission clearance, documentation, and day-to-day…
Added 2 mins ago
Senior STA Manager - Launch
Ford
Dearborn, MI · Dearborn
Manage program readiness through APQP, aligning with cross functional leaders, driving issue resolution in order to deliver programs on time with Quality.
Added 2 mins ago
Program Control Analyst
X-Bow Systems
United States
· Reporting & Reviews: Deliver performance metrics, variances (revenue, cost & schedule) & corrective actions to program and finance leadership. Prepare data for Integrated Baseline Reviews…
Added 2 mins ago
Supervisor, Driver
Maersk Logistics & Services USA Inc.
MO
…trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by…
Added 2 mins ago
Operations Manager
Maersk Logistics & Services USA Inc.
VA
…departments while achieving effective and efficient service to the customer with a focus on quality, productivity, safety and loss…
Added 2 mins ago
Director, Program Management
Fairfax, VA
The Director, Program Management is primarily responsible for overseeing the planning, design, and execution of construction, closeout, and turnover to Facilities Maintenance for Capital,…
Added 3 mins ago
BA
Hospitality Supervisor [Full Time]
Bread Alone Bakery
Woodstock, NY
- Full-time
Listen to team members, provide feedback to your manager on any issues, and seek support when necessary.
Added 3 mins ago
Material Handler 2nd shift
Tennant Company
Louisville, KY
…world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never…
Added 3 mins ago
CH
Pharmacy Manager, Store 11677
CVS Health
Bend, OR
- $65 to $85 USD / hour
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Summerville, SC
- $16 to $24 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Keyser, WV
- $16.5 to $25 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…

Walgreens

Pharmacy Operations Manager

WAITE PARK, MN, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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