Jobs in the United States

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Added 9 mins ago
Law Enforcement Information Systems Specialist
Customs and Border Protection
Hodgdon, ME
Added 9 mins ago
Law Enforcement Information Systems Specialist
Customs and Border Protection
Hodgdon, ME
Added 9 mins ago
MI
Part Time Nabisco Merchandiser
Mondelez International
Sanford, ME · Biddeford, ME · North Berwick, ME · Wells, ME
- $19.51 to $21.51 USD / hour
- Part-time
Serve as the face of the company: delivering outstanding customer service to both store teams and shoppers
Added 9 mins ago
Senior Product Manager - Certificates of Deposit (US)
TD Bank
Lewiston, ME
The Senior Product Manager oversees the end to end management of assigned products, services and programs including features, benefits and characteristics that meet customer needs and are…
Added 9 mins ago
Senior Product Manager - Savings (US)
TD Bank
Lewiston, ME
The Senior Product Manager oversees the end to end management of assigned products, services and programs including features, benefits and characteristics that meet customer needs and are…
Added 9 mins ago
Senior Product Manager - Checking (US)
TD Bank
Lewiston, ME
The Senior Product Manager oversees the end to end management of assigned products, services and programs including features, benefits and characteristics that meet customer needs and are…
Added 9 mins ago
Senior Technical Product Manager - ServiceNow HRSD & Employee Center Pro
CVS Health
Augusta, ME
…helping to simplify health care one person, one family and one community at a…
Added 9 mins ago
Account Manager
CVS Health
Augusta, ME
…helping to simplify health care one person, one family and one community at a…
Added 9 mins ago
Senior Recruiter
Humana
Augusta, ME
…improvement initiatives that enhance the candidate and hiring manager…
Added 10 mins ago
K
Assistant Manager
Kneaders
Parker, CO
- $18 to $20 USD / hour
Kneaders Bakery & Cafe is currently looking for a talented full or part-time Hourly Assistant Manager who is as passionate about food quality, customer service, & community as we are at…
Added 20 mins ago
RA
Part Time Program Manager - Twin Valley Community Local Schools
Right At School LLC
West Alexandria, OH
- Part-time
Job Description PROGRAM MANAGERJob Description Right At School - a place to be a kid! Program Manager Right At School provides local school districts before and after school extended day…
Added 20 mins ago
Loan Sales Specialist
OneMain Financial
Ironton, OH
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management…
Added 20 mins ago
Preferred Relationship Manager
Fifth Third Bank, N.A.
Loveland, OH
…retention of bank customers, with specific focus on our Preferred Program customers and mass affluent prospects. Proactively contact and service customers in the sales and service of bank…
Added 20 mins ago
Supervisor, DSD Delivery
Mondelez International
Streetsboro, OH
…standard work processes for IDSD Delivery Pillar, while optimizing service and ensuring cost management. The Supervisor, DSD Delivery will act as the Driver Methods Lead supporting the…
Added 20 mins ago
Nurse- Outpatient Mental Health Nurse Manager
Veterans Affairs, Veterans Health Administration
Chillicothe, OH
Added 20 mins ago
Loan Sales Specialist
OneMain Financial
Middletown, OH
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management…
Added 20 mins ago
Sales and Service Technician
Bridgestone Americas
Lorain, OH
…across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you…
Added 20 mins ago
Sales and Service Technician
Bridgestone Americas
Medina, OH
…across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you…
Added 20 mins ago
AVP, Source to Pay - Project Manager
Synchrony
West Chester, OH
The Project Manager leads process improvement initiatives from concept through early implementation. This role collaborates with Business Owners to shape the initiative’s direction -…
Added 21 mins ago
Sales and Service Technician
Bridgestone Americas
Mason, OH
…across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you…
Added 21 mins ago
Field Service Technician 2
Gordon Flesch Company, Inc.
Dublin, OH
Added 21 mins ago
Sales and Service Technician
Bridgestone Americas
Lima, OH
…across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you…
Added 21 mins ago
Sales and Service Technician
Bridgestone Americas
Cincinnati, OH
…across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you…
Added 21 mins ago
CC
Program Manager I - Graduate Medical Education (GME)
Cleveland Clinic
Cleveland, OH
- $52,270 to $79,727.5 USD / year
As a GME Program Manager, you will oversee operational processes, including Limited Clinical Practitioner and moonlighting requests, trainee record retention, and GME Bridge Appointments.…
Added 21 mins ago
Senior Technical Product Manager - ServiceNow HRSD & Employee Center Pro
CVS Health
Columbus, OH
…helping to simplify health care one person, one family and one community at a…

Walgreens

Pharmacy Operations Manager

GERMANTOWN, TN, United States

$22.5 to $35.75 USD / hour

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Job details

Pay: $22.5 to $35.75 USD / hour
Posting language: English
Posted: Oct 31, 2026

Original job description

Job Summary Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Basic Qualifications

High School Diploma, GED, or equivalent.
PTCB certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications

Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current hourly range for this position is $22.50 per hour - $35.75 per hour. The actual hourly rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

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