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Added 1 min ago
Associate Director
Alteva RCM
Queens, NY
The Associate Director, EHR Integration & Interoperability, owns how Alteva delivers its services in any client environment, regardless of the EHR or practice management system the client…
Added 2 mins ago
Senior Associate Marketing Project Manager
JBS USA
Greeley, CO
Senior Associate Manager, Marketing Project Management
Added 2 mins ago
SC
Facilities Manager
Sonoma County Library
Rohnert Park, CA
- $62.79 to $78.41 USD / hour
We are seeking an experienced and solutions-oriented Facilities Manager to lead the maintenance, operations, and long-term planning of Sonoma County Library facilities. The ideal candidate…
Added 6 mins ago
Personal Banker Associate I - Huntsville/Madison, AL Area
Fifth Third Bank, National Association
Huntsville, AL
The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position
Added 6 mins ago
Financial Center Manager Associate -Cary and Surrounding Areas
Fifth Third Bank, National Association
Cary, NC
The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small…
Added 6 mins ago
Financial Center Manager Associate- Asheville and Surrounding Areas
Fifth Third Bank, National Association
Asheville, NC · Weaverville, NC
The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small…
Added 6 mins ago
Business Manager
Princeton University
Princeton, NJ
Valid Driver’s License Required
Added 8 mins ago
Geotechnical Project Coordinator
Terracon
Dallas, TX
Support project/program manager with resource management and resource assignment.
Added 9 mins ago
AS
Senior Director, Capital Planning & Construction - San Jose State University
Another Source
San Jose, CA
- $192,000 to $215,256 USD / year
Reporting to the Senior Associate Vice President of Facilities Development & Operations, the Senior Director will provide strategic direction and operational leadership for Project…
Added 9 mins ago
Branch Operations Lead- Highland Park Branch-San Antonio, TX
JPMC page
San Antonio, TX
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role…
Added 11 mins ago
Senior Associate Marketing Project Manager
Pilgrim\'s
Greeley, CO
Senior Associate Manager, Marketing Project Management
Added 12 mins ago
Merrill Wealth Management Client Associate – Advisor Development Program: Oklahoma Market
Bank of America
Rogers, AR
The Wealth Management Client Associate – Advisor Development Program (WMCA - ADP) role is an entry role into our Advisor Development Program where the destination role is becoming a…
Added 12 mins ago
AV
Surgical Counselor
Atlantic Vision Partners
Williamsburg, VA
- $20 to $26 USD / hour
…letter of recommendation from someone in leadership within SEES (Manager, Regional Director of Clinical Operations for your region, or Support Center…
Added 12 mins ago
FINANCE MANAGER
Compass Group, North America
Little Rock, AR
The Financial Manager is a results-oriented finance focus role reporting to the Sr Director of Finance. This role also works closely with operations leadership and the broader finance team.…
Added 12 mins ago
Lead Insurance Product Manager - Part D/PDP
Humana
Little Rock, AR
You’ll bring together Product, Pharmacy, Actuarial, Finance, Regulatory Compliance, Legal, Operations, Marketing, Sales, Digital, member communications and program delivery partners to make…
Added 12 mins ago
Registered Nurse - Ambulatory Care Nurse Manager (PACU)
Veterans Affairs, Veterans Health Administration
Little Rock, AR
Selective Service Registration is required for males born after 12/31/1959
Added 12 mins ago
Facilities Management Director - Wakefield, RI
Compass Group, North America
Little Rock, AR
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
Added 12 mins ago
Facilities Management Director - Binghamton, NY
Compass Group, North America
Little Rock, AR
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
Added 15 mins ago
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Pharmacy Customer Service Associate
Walgreens
PASADENA, TX
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 15 mins ago
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Pharmacy Customer Service Associate
Walgreens
TULSA, OK
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 15 mins ago
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Pharmacy Customer Service Associate
Walgreens
BETHANY, OK
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 15 mins ago
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Pharmacy Customer Service Associate
Walgreens
ADVANCE, NC
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 15 mins ago
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Pharmacy Customer Service Associate
Walgreens
CARLSBAD, NM
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 16 mins ago
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Pharmacy Customer Service Associate
Walgreens
HAMILTON, NJ
- $16.92 to $21.5 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 16 mins ago
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Pharmacy Customer Service Associate
Walgreens
MINNEAPOLIS, MN
- $17.37 to $21.5 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…

Walgreens

Pharmacy Customer Service Associate

FRANKFORT, KY, United States

$16 to $20 USD / hour

Apply on jobs.walgreens.com About employer

Applications open in a new tab.

Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 12, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

Apply on jobs.walgreens.com About employer

More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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Work requirements

Jobs in the United States