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Admin Associate IV / RC Administration
Hartford HealthCare Corp.
Farmington, CT
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to…
Added just now
Pharmacy Technician Specialist-Automatic Dispensing Machine Coordinator-Hancock
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Gulf Coast Region, MS
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Assistant Branch Manager - Sales Manager Trainee
Republic Finance, LLC
Holland, OH
- $45,000 USD / year
We give you all of the tools that you need to succeed and grow into a Branch Manager position! As an entry-level ABM, you will go through an 18 - 24 month on-the-job paid training program…
Added 1 min ago
QFS Manager
Post Consumer Brands
Bloomsburg, PA
Lead quality and food safety at our Bloomsburg, Pennsylvania pet food manufacturing plant. As QFS Manager, you will own the site quality and food safety program, translate standards into…
Added 1 min ago
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Retail Store Manager - Stonestown Galleria
POP MART Americas Inc.
San Francisco, CA
- $80,000 to $90,000 USD / year
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Retail Store Manager - Arden Fair
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Sacramento, CA
- $70,304 to $80,304 USD / year
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Specialty/ Sr Specialty Rep Dermatology - New Orleans LA
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…meaningful careers through challenging assignments, career development, and valuable opportunities such as this opportunity to craft a long-term career with Amgen. The Specialty/Senior…
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Assistant Store Manager – Sales (Footwear & Apparel)
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United States
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Quality Assurance Supervisor
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Project Manager - AGL
Ahtna Inc
Monterey, CA · CA · WA · OR · UT · CO · AZ
- $95,000 to $150,000 USD / year
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2027 Internship - System Safety Engineer
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Senior Manager, Sales and Marketing Analytics (Hybrid)
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- $130,000 to $155,000 USD / year
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Service Manager
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United States
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Added 7 mins ago
Service Manager
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United States
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…or highly technical B2B market; experience marketing a multi-product platform; or customer advocacy and reference program…
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Added 9 mins ago
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Senior Manager Supply Chain Robotics
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Walgreens

Pharmacy Customer Service Associate

GROVES, TX, United States

$16 to $20 USD / hour

Apply on jobs.walgreens.com About employer

Applications open in a new tab.

Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 10, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

Apply on jobs.walgreens.com About employer

More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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Work requirements

Jobs in the United States