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Added just now
Associate/Social Services Specialist (I/II/III)
Department of Social Services
Buffalo, MO
A foster care case manager performs many essential functions within the child welfare system. They advocate for and assure safety of children, guide biological parents, support relative and…
Added just now
AC/FCS Associate/Social Services Specialist (I/II/III)
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Springfield, MO
A foster care case manager performs many essential functions within the child welfare system. They advocate for and assure safety of children, guide biological parents, support relative and…
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TRAINING SPECIALIST
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Added 1 min ago
IC
Licensed Manager- Plumbing
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Spokane, WA
- $90,000 to $180,000 USD / year
At Walmart, we're seeking a dynamic and experienced Licensed Manager/ Plumbing in Facilities Maintenance Operations, to oversee the predictive and preventative maintenance of our facilities…
Added 1 min ago
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Specialty Equipment (Food Technician)
Intellisource Colorado LLC
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- $45,760 to $72,800 USD / year
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Added 2 mins ago
Senior Supervisor, Manufacturing Operations - Weekend Shift (Onsite)
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Qualifications You Must Have:
Added 2 mins ago
Store Manager
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Added 3 mins ago
Regional Veterinarian Medical Director - Los Angeles
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Veterinarian Owner/Medical Director
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Kitting Supervisor Second Shift
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Ensure associate accountability in accordance with corporate standard operating procedures.
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Student Wellness Case Manager
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Added 3 mins ago
Relationship Banker II - Smyrna S Lowry Branch
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…including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting…
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Relationship Banker II - Lemay Branch
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Relationship Banker II - Mayfield Plaza Branch
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…including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting…
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Relationship Banker Team Lead - South College Branch
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…bankers and will oversee some branch activities in the Branch Manager’s absence. This role offers an exciting opportunity for candidates with retail or sales experience that are interested…
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Relationship Banker II Osceola Branch
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…including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting…
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Administrative Assistant II
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…first-time, full-time college students through our Río Promise program. We are proud to acknowledge that many of our students have transferred to high ranked institutions such as Harvard,…
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Stock Associate
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Added 3 mins ago
Early Head Start Teacher
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…and nurture strong partnerships with families and ensure that program quality is of the highest standards. You will report directly to the Center Director or Manager of Education &…
Added 4 mins ago
Quality Control Manager
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We are looking for a Quality Control Manager to join our team! This position will be responsible for the establishment, maintenance, and administration of Quality Management Systems (QMS).…
Added 5 mins ago
Associate Director, Talent Management - Group Functions Talent Partner (Remote)
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Added 6 mins ago
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Case Manager / West Valley
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- $22.5 to $24 USD / hour
Bachelor’s degree in behavioral health field plus completion of the Copa Health Case Manager Trainee Program; or
Added 6 mins ago
CD
Director of Health Services
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Chicago, IL
- $125,000 to $150,000 USD / year
Supervise the Nurse Manager, LPN-LVN-Care Partners, Quality of Life Specialists, and Health Services Associate.
Added 7 mins ago
Product Marketing Consultant
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Added 7 mins ago
A
Sales & Service Lead (Full-Time) - Dallas (Northpark)
ALO
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- Full-time
Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and…

Walgreens

Pharmacy Customer Service Associate

GROVES, TX, United States

$16 to $20 USD / hour

Apply on jobs.walgreens.com About employer

Applications open in a new tab.

Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 10, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

Apply on jobs.walgreens.com About employer

More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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Work requirements

Jobs in the United States