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Intregrated Preschool Teacher (Long Term Substitute)
Scituate School Department (RI)
Clayville, RI
The Integrated Preschool Teacher serves as the IEP case manager for assigned students, coordinates special education services, develops and monitors Individualized Education Programs,…
Added 1 min ago
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Grant Project Manager RHTP
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PARK RAPIDS, MN
- $30.91 to $45.98 USD / hour
As a Grant Project Manager, you will... Lead the end-to-end lifecycle of rural health transformation initiatives. You will serve as the strategic bridge between clinical leadership and…
Added 1 min ago
Director, Talent Development
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Olympia, WA
Providing direct leadership oversight for the Learning and Development Manager and indirect oversight for the full L&D team.
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Technical Program Manager - Cluster Build
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Plant Manager
STIMSON LUMBER COMPANY
St Maries, ID
- $175,000 to $195,000 USD / year
We are seeking a team-oriented, hands-on Plant Manager with a robust background in maintenance leadership. This role is responsible for overseeing all aspects of plant operations, with a…
Added 2 mins ago
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Social Impact Manager
United States
- $115,840 to $173,760 USD / year
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Safety Manager
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The Safety Manager partners closely with plant leadership, supervisors, and employees to promote a strong safety culture, reduce workplace risks, and support continuous improvement in…
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Global Tax Manager
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NY · Brooklyn, NY
- $120,000 to $150,000 USD / year
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Assistant General Manager-203210
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The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and…
Added 4 mins ago
Corporate Maintenance Manager
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Managing Director of Outreach Services
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This role has a requirement of a minimum of 4 days per week in the office
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The North Face: Assistant Manager - The Woodlands
The North Face
United States
- $20 to $30 USD / hour
Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to…
Added 6 mins ago
Dialysis Clinical Manager Registered Nurse - RN
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Training Manager
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Training Manager on the Integration Team; Short-term scope (~1 year) of the role is focused on supporting neccessary training for the conversion of existing customer base to a new WMS…
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Manager, EFTI Operations, Equinox Fitness Training Institute
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Home Health Physical Therapist
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Home Health Physical Therapist Assistant-Per Diem
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Home Health Physical Therapist Assistant
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Sr. Director, Global Meetings & Events
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Asthma Program Manager
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Quality Control Technician
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…oversees the implementation and execution of the Quality Control Program within a concrete manufacturing environment. This role conducts inspections and testing on fresh and hardened…
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Lead companywide safety initiatives, promoting a strong safety culture and continuous improvement in safety practices.
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Production/Machine Operator In Reading, PA
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Perform daily production, preventative maintenance, process data collection, and administration tasks as per procedures and control systems.

Walgreens

Pharmacy Customer Service Associate

DES MOINES, IA, United States

$16 to $20 USD / hour

Apply on jobs.walgreens.com About employer

Applications open in a new tab.

Job details

Pay: $16 to $20 USD / hour
Posting language: English
Posted: Nov 10, 2026

Original job description

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

Apply on jobs.walgreens.com About employer

More about this job

Skills

Customer service
Customer experience
Sales
Scheduling
Inventory management
Regulatory compliance
Alcoholic beverage products
Tobacco brands
Computer skills

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Work requirements

Jobs in the United States